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Remote Customer Support Jobs in Peru, IL (NOW HIRING)

Sagility

Licensed Health Insurance Agents

Ohio, IL · Remote

$20/hr

... support exceptional experiences for the members and organizations we serve. Our remote teams play an important role in helping customers navigate healthcare with greater clarity and confidence. We ...

Sagility LLC

Licensed Health Insurance Agents

Ohio, IL · Remote

$20/hr

... support exceptional experiences for the members and organizations we serve. Our remote teams play an important role in helping customers navigate healthcare with greater clarity and confidence. We ...

Manulife

Senior Underwriting Consultant

Ohio, IL · On-site +1

$93K - $110K/yr

Excellent ability to create and maintain customer relationships. * Ability to prioritize and work ... we'll support you in shaping the future you want to see. #LI-JH #LI-Remote The role being ...

Cengage Learning

Director, Privacy (Remote)

Ohio, IL · Remote

... and customer base. Lead the continued evolution of Cengage's coordinated, risk-based privacy ... Support the assessment, investigation, and response to cybersecurity, data privacy, and information ...

Cengage Learning

Product Marketing Manager (Remote)

Ohio, IL · On-site +1

$145K/yr

The Product Marketing Manager supports product strategy execution and go-to-market (GTM) readiness by translating market insights, customer needs, and product inputs into clear, consistent messaging ...

First American

Ohio Underwriting Counsel (Remote)

Ohio, IL · On-site +1

$97K - $130K/yr

What We Do Provides underwriting support and expertise to company personnel, agents, and customer(s), related to the issuance of real estate title insurance commitments and policies. Utilizes ...

Cengage Learning

Lead Content Developer (Remote)

Ohio, IL · Remote

$67K - $90K/yr

... customer issues. * In partnership with Operations, identify, hire, and manage freelance authors ... Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners ...

Harris

Quality Assurance Analyst

Ohio, IL · On-site +1

$55K - $65K/yr

... and customer-reported issues in collaboration with developers, product owners, support staff, and ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.

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Showing results 21-40

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Peru, IL

Remote Customer Support information

See Peru, IL salary details

$10

$21

$53

How much do remote customer support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer support in Peru, IL is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $24.86 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Peru, IL?

The most popular types of Customer Support jobs in Peru, IL are:

What job categories do people searching Remote Customer Support jobs in Peru, IL look for?

The top searched job categories for Remote Customer Support jobs in Peru, IL are:

What cities near Peru, IL are hiring for Remote Customer Support jobs?

Cities near Peru, IL with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Peru, IL as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,280 per year, or $21.8 per hour.

Lead Title Coordinator (Remote Opportunity)

First American

Ohio, IL • On-site, Remote

$26.88 - $35.82/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Who We AreJoin a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoThe Title Coordinator works with multiple parties to coordinate the resolution and completion of the title process. Monitors and tracks the workflow from searcher and contractors. Coordinates multi-site project intake and transaction management. Reviews and validates the accuracy of data contained within mortgage loan files. Verifies file completeness, obtains outstanding title documents, and approves completed files. Performs special projects. Assists with title production support services and settlement services preparation.

What You'll Do

  • Acts as the team's resource and subject matter expert to answer questions and create resolutions using past experience, best practices and sound judgment
  • Assists in scheduling and coordinating team activities
  • May provide input into hiring and performance appraisals, but does not make hiring decisions or conduct performance evaluations
  • Troubleshoots and guides others on wide variety of complex problems and identifies solutions within broad application and functional expertise

What You'll Bring

  • High School diploma or equivalent; some college preferred
  • 4+ years directly related experience
  • Demonstrated leadership capabilities
  • Familiarity with Home Mortgage Disclosure Act a plus
  • HUD or closing experience a plus
  • Strong MS Office skill set
  • Excellent verbal/written communication skills
  • Must be able to maintain professionalism and a positive service attitude at all times
  • Strong detail orientation
  • Leadership skills
  • Demonstrated leadership, organizational and problem solving skills
  • Exercises confidence, sound judgment and independent decision making skills
  • Ability to understand and execute policy and procedures
  • Emerging leader skills
  • Establishes effective working relationships at the work group level
  • Drives enhancements to department processes and procedures through regular recommendations
Pay Range: $26.88 - $35.82 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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