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Remote Customer Support Jobs in Merrimack, NH (NOW HIRING)

HMG Careers

Remote Customer Service and Sales

Lowell, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

InsuraTec

Sales Representative (Remote)

Methuen, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Lowell, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Lawrence, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Nashua, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Concord, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Merrimack, NH

Remote Customer Support information

See Merrimack, NH salary details

$11

$23

$58

How much do remote customer support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote customer support in Merrimack, NH is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are the most commonly searched types of Customer Support jobs in Merrimack, NH? The most popular types of Customer Support jobs in Merrimack, NH are:
What are popular job titles related to Remote Customer Support jobs in Merrimack, NH? For Remote Customer Support jobs in Merrimack, NH, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Merrimack, NH look for? The top searched job categories for Remote Customer Support jobs in Merrimack, NH are:
What cities near Merrimack, NH are hiring for Remote Customer Support jobs? Cities near Merrimack, NH with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Merrimack, NH as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,346 per year, or $23.7 per hour.

Remote Customer Advisor - Pest Management Sales

Careers In Merrimac, MA | Freedom Pest Control

Merrimac, MA • Remote

$55K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Remote Customer Advisor – Pest Management Sales (Pest Control Experience Required)

Location: Fully Remote (United States)

Job Type: Full-Time

Compensation: $55,000–$90,000+ annually (Base Salary + Commission + Performance Bonuses)

Ready to Take Your Pest Management Career in a New Direction?

Since 1993, Freedom Pest Control has protected homes and businesses throughout Massachusetts and Southern New Hampshire. Today, we combine over 30 years of industry experience with modern technology, proven systems, and a collaborative culture to deliver exceptional customer service.

We're looking for an experienced pest management professional who wants to transition from the field into a consultative sales role while working from home.

Industry experience is required. We're specifically seeking experienced pest control professionals ready for the next stage of their careers.

This Isn't Customer Service.

This is professional, consultative sales.

There is no cold calling. Every opportunity comes from customers who have already contacted Freedom Pest Control.

You won't read scripts. You'll use your pest management knowledge to understand customer concerns, recommend the right protection plan, and confidently ask for the business.

Responsibilities
  • Convert inbound phone calls and web inquiries into scheduled services
  • Ask discovery questions to identify customer needs
  • Recommend pest management services and recurring membership programs
  • Explain pricing, service options, and agreements
  • Prepare proposals and follow up on opportunities
  • Document customer activity using PestPac, Smarter Launch, and other company systems
  • Work closely with Operations to deliver an outstanding customer experience
  • Meet and exceed monthly sales goals
QualificationsRequired
  • Pest control industry experience as a Technician, Inspector, Route Manager, Commercial Professional, or Sales Representative
  • Strong communication and relationship-building skills
  • Comfortable discussing pricing and asking for the sale
  • Strong computer skills
  • Reliable high-speed internet
  • Dedicated home office or quiet workspace
Preferred
  • PestPac experience
  • Inside or consultative sales experience
  • State pesticide licenses
  • ACE or other industry certifications
  • Experience selling recurring pest management or membership programs
What We Offer
  • Competitive base salary
  • Uncapped commission opportunities
  • Monthly performance bonuses
  • Health, Dental & Vision Insurance
  • 50% Employer Contribution toward Individual Health Insurance
  • Employer-Paid Life Insurance
  • Short- and Long-Term Disability
  • 401(k) with Company Match
  • Paid Time Off
  • 10.5 Paid Holidays
  • Flexible Spending Accounts
  • Pet Insurance
  • Employee Discounts
Training & Growth

We've successfully built a remote team and provide structured onboarding, live virtual coaching, and ongoing professional development. Our goal is simple: give experienced pest management professionals the tools and support they need to succeed.

Schedule
  • Full-Time
  • Monday through Friday
  • One or two Saturdays each month (8:00 AM–1:00 PM) are required.
Ready for Your Next Chapter?

If you're looking to use your pest management experience in a rewarding remote sales career with a company that values professionalism, continuous improvement, and performance, we'd love to hear from you.

Apply today and grow with Freedom Pest Control.

Equal Opportunity Employer

Freedom Pest Control is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran or military status, or any other status protected by applicable law. Reasonable accommodations are available throughout the hiring process.

Apply