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Remote Customer Support Jobs in Manchester, NH (NOW HIRING)

micro1 AI

Senior Counsel - Remote

Manchester, NH · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Manchester, NH

Remote Customer Support information

See Manchester, NH salary details

$10

$23

$56

How much do remote customer support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer support in Manchester, NH is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $26.35 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are the most commonly searched types of Customer Support jobs in Manchester, NH? The most popular types of Customer Support jobs in Manchester, NH are:
What are popular job titles related to Remote Customer Support jobs in Manchester, NH? For Remote Customer Support jobs in Manchester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Manchester, NH look for? The top searched job categories for Remote Customer Support jobs in Manchester, NH are:
What cities near Manchester, NH are hiring for Remote Customer Support jobs? Cities near Manchester, NH with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Manchester, NH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,988 per year, or $23.1 per hour.

Senior Principal Program Planner, THAAD (Hybrid Preferred, Remote Work Considered))-Nashua,New Hamps

BAE Systems

Nashua, NH • On-site, Remote

$116K - $197K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

BAE Systems rating

8.4

Company rating: 8.4 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

10th of 49 rated military and defense

Job description

Job Description
The Program Planning function within Electronic Systems, is currently seeking a Senior Principal Program Planner who will support THAAD related programs. This role is intended to be performed in a Hybrid remote work format, with the individual splitting their time between our offices in Nashua, NH, and remotely from an alternate work space. To be considered for this opportunity, applicants must either currently reside in the Nashua area, or must be willing to relocate to the area to support the Hybrid work format requirements (55% on-site, approximately).
***For the ideal candidate who meets a majority of our mandatory and preferred requirements, a full-time remote work format may be considered.
The Senior Principal Program Planner prepares, develops and coordinates the integrated master plan and integrated master schedule to meet all program objectives.
Additional responsibilities include:
  • Ensures major projects and program schedules and plans are horizontally and vertically integrated across company functional groups including but not limited to finance, engineering, material, manufacturing, and quality.
  • Monitors program schedule performance, tracks plans and schedules, performs risk analysis, identifies and resolves critical path and network logic conflicts.
  • Utilizes Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas.
  • Updates and prepares reports for customers.

Required Education, Experience, & Skills
  • Expertise in development of complex integrated master plans (IMPs) and integrated master schedules (IMS)
  • Proficiency in Microsoft Office tools
  • Proficiency Microsoft Project and experience with Cobra
  • Experience in change management roles, especially involving cultural change
  • Experience supporting new business pursuits (captures/proposals)
  • Strong interpersonal skills to influence cross-functional work teams
  • Ability to mentor early through late career team members.
  • Possess a thorough understanding of US DoD schedule policies and Earned Value Management Systems (EVMS) requirements.
  • Ability to develop solutions to complex problems using ingenuity & innovation
  • Experience communicating and presenting business data to other functions in an accurate, concise, and understandable manner
  • Ability to make decisions with sound judgment while complying with policies and procedures
  • Experience with the conduct of Root Cause and Corrective Action (RCCA)
  • Ability to challenge and improve knowledge of industry practices and standards, as well as company policies
  • Ability to develop and maintain professional and effective relationships with internal and external customers
  • Familiarity with Critical Chain project management, project scheduling best practices in Agile environments, and other advanced scheduling techniques
  • Strong understanding and experience with Schedule Risk Assessment (SRA) process
  • Experience integrating major subcontract schedules into an IMS.

Preferred Education, Experience, & Skills
  • 8+ years' work experience with Bachelor's degree and/or equivalent experience
  • Secret Clearance with ability to achieve TS/SCI
  • Six Sigma Green Belt or equivalent certification

Pay Information
Full-Time Salary Range: $116419 - $197912
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

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