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Remote Customer Support Jobs in Hudson, WI (NOW HIRING)

Program Sales Specialist

Minneapolis, MN ยท On-site +1

$60K - $70K/yr

Provide exceptional customer support throughout the sales lifecycle. * Drive revenue growth through ... Remote/Hybrid working schedule * 401K with a company match to help you invest in your future

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Showing results 21-40

Remote Customer Support information

See Hudson, WI salary details

$11

$23

$59

How much do remote customer support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote customer support in Hudson, WI is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $27.36 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What job categories do people searching Remote Customer Support jobs in Hudson, WI look for?

The top searched job categories for Remote Customer Support jobs in Hudson, WI are:

What cities near Hudson, WI are hiring for Remote Customer Support jobs?

Cities near Hudson, WI with the most Remote Customer Support job openings:

Infographic showing various Remote Customer Support job openings in Hudson, WI as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $49,830 per year, or $24 per hour.

Program Sales Specialist

Tessco, LLC

Minneapolis, MN โ€ข On-site, Remote

$60K - $70K/yr

Full-time

Re-posted 3 days ago


Job description

Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives.

Building Our Wireless World, Together®.

An exciting career as a Program Sales Specialist is available at GetWireless!

The Program Sales Specialist serves as the primary sales resource for the AT&T SPEED program, AT&T's Ecosystem Distribution and non-stock fulfillment program, providing pre-sales and post-sales support to AT&T sellers and partners. This role manages quoting, product selection, lead time communication, OEM coordination, and customer support from opportunity through fulfillment. Success requires strong relationship management, wireless/IoT knowledge, organization, and collaboration to drive revenue growth and exceptional customer experience.

This position can be remote anywhere in the United States.

Responsibilities:

  • Deliver timely, accurate quotations meeting established service level agreements.
  • Increase quote-to-order conversion through initiative-taking engagement.
  • Provide exceptional customer support throughout the sales lifecycle.
  • Drive revenue growth through strategic OEM and AT&T partner alignment.
  • Maintain high customer satisfaction and operational accuracy.
  • Serve as the primary sales contact for AT&T SPEED customers (AT&T sellers and partners).
  • Manage complete pre-sales and post-sales customer experience.
  • Prepare accurate and timely product quotations.
  • Recommend products and solutions based on customer requirements.
  • Communicate product availability, inventory status, and estimated lead times.
  • Coordinate with OEM partners to provide technical expertise, product recommendations, and opportunity assistance.
  • Respond to customer inquiries regarding products, compatibility, ordering, and order status.
  • Collaborate with internal operations, procurement, and fulfillment teams.
  • Monitor open quotes and maximize quote-to-order conversion.
  • Support new product introductions, promotions, and end-of-life transitions.
  • Maintain relationships with OEM manufacturers, AT&T sellers and partners.
  • Resolve customer issues with internal and external stakeholders.
  • Provide product knowledge on wireless, mobility, and IoT solutions.
  • Ensure compliance with AT&T SPEED processes and SLAs.
  • Maintain accurate CRM/ERP records.
  • Support strategic sales initiatives and account growth.

Knowledge & Experience Requirements:

  • Bachelor's degree preferred or equivalent experience.
  • 3–5+ years in wireless, IoT, mobility, distribution, or technology sales.
  • Experience with B2B sales and channel partners.
  • Knowledge of wireless devices, networking, and IoT technologies.
  • Experience with OEMs and distributors.
  • Excellent communication and consultative selling skills.
  • Strong organizational, analytical, and problem-solving abilities.
  • Experience with Microsoft Office and CRM/ERP systems.
  • AT&T business sales or carrier ecosystem knowledge preferred.
  • FirstNet, mobility, or enterprise networking experience is a plus.

Key Performance Indicators:

  • Quote turnaround time
  • Quote-to-order conversion
  • SLA compliance
  • Customer satisfaction
  • Order accuracy
  • Revenue influenced

Compensation: $60,000 - $70,000

Why Join Our Team?

  • Remote/Hybrid working schedule
  • 401K with a company match to help you invest in your future
  • Comprehensive medical, dental, vision, and prescription plans to keep you at your best
  • Hone your skills or learn new ones with tuition subsidy

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.