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Remote Customer Support Jobs in Howell, MI (NOW HIRING)

EnerSys

Application Security Engineer (REMOTE)

Novi, MI · Remote

$117K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... Support threat modeling, risk assessments, and security architecture reviews for applications.

Hurley Medical Center

Inpatient Coder - Fully Remote

Flint, MI · On-site +1

$18.50 - $22.25/hr

... supported. Participates in the identification and resolution of discrepancies in documentation ... Performs all job duties and responsibilities in a courteous and customer-focused manner according ...

Hurley Medical Center

Inpatient Coder - Fully Remote

Flint, MI · Remote

$18.50 - $22.25/hr

... supported. Participates in the identification and resolution of discrepancies in documentation ... Performs all job duties and responsibilities in a courteous and customer-focused manner according ...

KEYENCE

Field Application Engineer '27

Novi, MI · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Solve complex customer challenges through creative configurations of our technical products ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Actalent

Distribution Engineer

Jackson, MI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... commercial customers. * Determine the need, size, location, and timing of power delivery ... Work Environment This role combines both field and remote work in support of electric distribution ...

AVL DiTEST

System Design Engineer

Plymouth, MI · On-site +1

$95K - $130K/yr

... remote and office-based work. * Engineers are expected to periodically support onsite project activities, including system integration, commissioning, and customer acceptance testing. * Customer ...

HP Products

Process Solutions Sales Representative

Howell, MI · Remote

$98K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a sales role supporting our customers and principal manufacturers in our Michigan territory ... This position is remote within territory and requires up to 50% travel within territory plus other ...

Lighting Unlimited

Process Solutions Sales Representative

Howell, MI · Remote

$98K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a sales role supporting our customers and principal manufacturers in our Michigan territory ... This position is remote within territory and requires up to 50% travel within territory plus other ...

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Showing results 41-60

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Howell, MI

Remote Customer Support information

See Howell, MI salary details

$10

$21

$53

How much do remote customer support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer support in Howell, MI is $21.68, according to ZipRecruiter salary data. Most workers in this role earn between $11.25 and $24.76 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Howell, MI?

The most popular types of Customer Support jobs in Howell, MI are:

What are popular job titles related to Remote Customer Support jobs in Howell, MI?

For Remote Customer Support jobs in Howell, MI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Howell, MI look for?

The top searched job categories for Remote Customer Support jobs in Howell, MI are:

What cities near Howell, MI are hiring for Remote Customer Support jobs?

Cities near Howell, MI with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Howell, MI as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $45,101 per year, or $21.7 per hour.

DevOps Engineer Live Streaming- Wixom, MI

J&B Medical

Wixom, MI • On-site, Remote

$80K - $110K/yr

Full-time

Re-posted 16 days ago

Job description

Job Type
Full-time
Description
J&B Virtual Solutions - we provide Telehealth Solutions.
J&B Virtual Solutions is a telehealth software solutions company that offers a complete system for health care professionals. VideoDoc® is our HIPAA and HITECH compliant telehealth platform that offers extensive video engagement options and utilizes our patented remote patient monitoring technology to capture, secure, and retrieve information on patient physiologies.
A DevOps Engineer plays a critical role in bridging the gap between software development and IT operations. They are responsible for designing and managing automated systems for software deployment, testing, and infrastructure provisioning. Working closely with developers, system administrators, and other teams, they aim to enhance the software development lifecycle. DevOps Engineers utilize tools like Kubernetes, Docker, and cloud platforms (AWS, Azure, GCP) to manage infrastructure and environments, ensuring high availability and scalability of applications
*******THIS POSITION IS FULL TIME IN OUR WIXOM MICHIGAN OFFICE. NO REMOTE, NO RELOCATION ALLOWANCE & NO SPONSORSHIP - now or in the future**********
Essential Functions:
  • Collaborate with the team to implement well-architected and cost-effective cloud solutions in Azure.
  • Design, build, and maintain both AWS and Azure-based networks, virtual machines, and Site Recovery solutions.
  • Automate & Optimize infrastructure deployment and maintenance using Infrastructure-as-Code (IaC) tools like Terraform, CloudFormation, and Ansible.
  • Manage & Scale production and non-production environments with AWS EC2, S3, RDS, Lambda, and Azure VMs.
  • Monitor & Troubleshoot system performance, ensuring high availability using Azure Monitor and Insights and AWS CloudWatch.
  • Enhance Security by building and maintaining security controls, compliance protocols, and best practices for protecting customer data.
  • Manage and secure network infrastructure using FortiGate firewalls, ensuring optimal security, VPN connectivity, and traffic management across cloud and on-prem environments.
  • Support Developers by refining CI/CD pipelines, managing deployments, and improving automation strategies.
  • Perform Backup & Recovery Operations and resolve complex technical issues in Azure and hybrid cloud environments.
  • Document & Innovate-Refactor pipelines, write documentation, and stay ahead of the latest cloud technologies.

Key Competencies:
  • 4-5+ years of hands-on experience in a DevOps role or cloud infrastructure management.
  • Deep AWS expertise, including EC2, S3, RDS, DynamoDB, Lambda, Cognito, Step Functions, Athena, etc.
  • Azure Cloud proficiency, particularly in Azure Virtual Machines, Site Recovery, and on-prem to Azure migrations.
  • Strong scripting & automation skills-Bash, Python, PowerShell, or equivalent.
  • Proficiency with Git and CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps Pipelines).
  • Experience with FortiGate firewalls for network security, VPN management, traffic filtering, and intrusion prevention.
  • Infrastructure as Code (IaC) experience with Terraform, CloudFormation, or Ansible.
  • Monitoring & Logging expertise using Azure Monitor & AWS CloudWatch.
  • Experience troubleshooting production environments and improving system reliability.
  • Strong teamwork & communication skills-you enjoy working with developers to streamline workflows.

Position Type:
This is a full-time onsite in Wixom position; 40-hour minimum, with the expectation to maintain a regular work schedule. Occasional evening and weekend work may be required as job duties demand.
Must be authorized to work in U.S. is a precondition of employment.
Requirements
Required Education and Experience:
  • Bachelor's Degree or equivalent experience.
  • At least 5 years of experience in an IT environment.

Preferred Experience/SKILLS:
  • Machine Learning on AWS (SageMaker, AI Services, etc.).
  • AWS Redshift for data warehousing.
  • Video streaming protocols (HLS, WebRTC, RTP, MPEG-DASH, Smooth Streaming).
  • Open-source video software (FFMPEG, x264).
  • DLNA/UPnP

THIS POSITION IS FULL TIME IN OUR WIXOM MICHIGAN OFFICE. NO REMOTE, NO RELOCATION ALLOWANCE & NO SPONSORSHIP (now or in the future)
Salary Description
$80000.00 to $110,000.00

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