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Remote Customer Support Jobs in Fulton, MO (NOW HIRING)

StorageMart

Home Office - Phone Rep 1

Columbia, MO · On-site +1

$19.50/hr

Columbia, MO On-site position only - No Remote We also require availability to work one weekend day ... Adhere to key performance indicators related to call volume, conversion rates and customer ...

memployersmins

Staff Accountant (Remote)

Jefferson City, MO · Remote

$52K - $68K/yr

You'll work alongside a team that values accuracy, accountability, and continuous improvement--while contributing to a mission-driven organization that supports both its customers and employees.

ABB

Commercial Proposal Engineer

MO · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

ABB

Protection and Control Engineer

MO · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Fulton, MO

Remote Customer Support information

See Fulton, MO salary details

$9

$19

$49

How much do remote customer support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote customer support in Fulton, MO is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $10.34 and $22.69 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Fulton, MO? For Remote Customer Support jobs in Fulton, MO, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Fulton, MO look for? The top searched job categories for Remote Customer Support jobs in Fulton, MO are:
What cities near Fulton, MO are hiring for Remote Customer Support jobs? Cities near Fulton, MO with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Fulton, MO as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,396 per year, or $19.9 per hour.
Home Office - Phone Rep 1

Home Office - Phone Rep 1

StorageMart

Columbia, MO • On-site, Remote

$19.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

StorageMart rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

10th of 29 rated removal and storage companies

Job description

Location: Columbia, MO
On-site position only - No Remote
We also require availability to work one weekend day.
Positions may be full-time (FT) or part-time (PT).
  1. Answers all calls in a professional and friendly manner with a pleasant greeting, an offer assistance, and confirmation of help with language like "Sure, I can help you with that." or "Yes, we can do that.".
  2. Answers calls with the appropriate company name in the greeting.
  3. Complete all outbound calls as assigned.
  4. Addresses caller's needs such as needs storage, needs to speak with manager, needs supplies, if a caller asks for something other than storage, the representative must ask "Do you need storage?".
  5. Handles calls as trained, following the five agreements, reading the operator notes, overcoming concerns, assuming the sales and creating urgency to complete the highest booking possible.
  6. Guide callers through the sales process, understanding their needs and recommending suitable storage solutions.
  7. Repeats and/or spells caller's information back to the caller.
  8. Goes over the end of call wrap up such as reviews size held, and the date caller is coming in.
  9. Covers rental requirements, office, and access hours as well as features and benefits of renting with us.
  10. Receptive to feedback and willing to improve and learn new information.
  11. Build positive relationships with callers through active listening and effective communication.
  12. Adhere to key performance indicators related to call volume, conversion rates and customer satisfaction.
  13. Stay informed about the features, procedures, and benefits of our service to effectively communicate and address caller inquiries.
  14. Persuasive and resilient with the ability to handle objections and rejection.
  15. Performs other duties as assigned.

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