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Remote Customer Support Jobs in Duarte, CA (NOW HIRING)

CMH Forklift

Customer Support Specialist

Los Angeles, CA · On-site +1

$25.69 - $35.90/hr

Job Summary We are seeking a friendly, customer-focused Customer Support Specialist to join our ... May require evening, weekend, or holiday shifts. * remote, or on-site work options may be available.

New

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Los Angeles, CA · On-site +1

$18.25 - $24.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Long Beach, CA · On-site +1

$18 - $23.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Duarte, CA

Remote Customer Support information

See Duarte, CA salary details

$11

$24

$60

How much do remote customer support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer support in Duarte, CA is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $27.74 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Duarte, CA? For Remote Customer Support jobs in Duarte, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Duarte, CA look for? The top searched job categories for Remote Customer Support jobs in Duarte, CA are:
What cities near Duarte, CA are hiring for Remote Customer Support jobs? Cities near Duarte, CA with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Duarte, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,605 per year, or $24.3 per hour.

Remote Customer Support Representative

Hire Frontier

Los Angeles, CA • Remote

$55K - $60K/yr

Full-time

Re-posted 21 hours ago

Job description

Remote Customer Support Representative

Location: Remote

Job Type: Full-Time

Schedule: 9:00 AM – 5:00 PM EST

Job Summary

At HireFrontier, we make hiring simpler, faster, and more human. We're looking for a Remote Customer Support Representative to help both B2B and B2C clients, candidates, and partners with service inquiries — while keeping records accurate and compliant with our standards.

Responsibilities

●      Respond to candidate, client, and partner questions and support needs across channels, following policy and compliance standards

●      Share accurate information on HireFrontier's staffing solutions, services, and platform features, recommending services when appropriate

●      Keep candidate/client records current in line with data protection standards

●      Deliver patient, empathetic support to job seekers and hiring partners

●      Support onboarding for new platform users

●      Take on other duties supporting staffing operations

Remote Work Requirements

●      Quiet, distraction-free home office

●      Reliable high-speed internet (10Mbps down / 5Mbps up minimum)

●      Self-motivated and disciplined working independently

●      Available 9:00 AM–5:00 PM EST

Qualifications

●      Native English speaker; bilingual English/Spanish a strong plus

●      Excellent phone etiquette and written/verbal communication

●      Strong organization and multitasking in a fast-paced setting

●      Able to quickly learn and explain staffing/recruitment concepts

●      Comfortable with web platforms, mobile apps, and digital tools

●      Prior customer service/support experience required

●      Salesforce or CRM experience a plus

HireFrontier values diversity of thought, culture, and background, and is committed to an inclusive, equitable workplace for all.