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Remote Customer Support Jobs in Brandon, SD (NOW HIRING)

micro1 AI

AI Trainer - Microbiology Expert

Sioux Falls, SD · Remote

$70 - $90/hr

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

micro1 AI

AI Trainer - Microbiology Expert

Sioux Falls, SD · Remote

$70 - $90/hr

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

ABB

Data Center COE Service Site Manager

SD · Remote

Remote in the US #LI- Remote This role is contributing to the Electrification Service Data Center ... Support customer meetings, walkdowns, and documentation reviews as required. Site Planning ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Brandon, SD

Remote Customer Support information

See Brandon, SD salary details

$10

$23

$57

How much do remote customer support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote customer support in Brandon, SD is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $26.59 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What job categories do people searching Remote Customer Support jobs in Brandon, SD look for? The top searched job categories for Remote Customer Support jobs in Brandon, SD are:
What cities near Brandon, SD are hiring for Remote Customer Support jobs? Cities near Brandon, SD with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Brandon, SD as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,486 per year, or $23.3 per hour.

Registration Services Specialist

CCC Intelligent Solutions, Inc.

Sioux Falls, SD • On-site, Remote

$20/hr

Full-time

Medical, Retirement, PTO

Posted 6 days ago

Job description

The hourly rate is:
$20.00 per hour
This position is bonus and/or commission eligible.
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
The Role
The Registration Services Specialist supports accurate client and product setup for customers in the automotive claims industry, including insurance carriers, repair facilities, and independent appraisers. This role manages detail-oriented configuration, user access, assignment routing, and setup requests while partnering with internal teams to ensure customer requirements are completed accurately and efficiently. This remote role works Monday through Friday, 10:00 AM to 7:00 PM Central Time.
Key Responsibilities:
  • Configure, maintain, and validate client product setup, including user access, portal logins, password administration, product-line setup, and mailbox setup.
  • Set up and maintain Direct Repair Program (DRP) configurations so repair facilities can receive electronic assignments from insurance carriers.
  • Enter setup information for new customer rollouts and ongoing maintenance post implementation rollouts based on requirements provided by implementation teams.
  • Review incoming requests, follow documented processes, and use available resources to determine the appropriate setup, routing, or response.
  • Respond to internal and external customer questions related to setup, access, configuration maintenance, routing, and product support.
  • Troubleshoot access and setup issues, escalating or partnering with internal teams when additional support is needed.
  • Partner with Implementation, Client Support, Automotive Services Group, and other internal teams to resolve requests and clarify customer requirements.
  • Maintain CLEAR records to support ongoing configuration maintenance.
  • Manage a high volume of detail-oriented work while balancing accuracy, quality, and productivity in a fast-paced environment.

Requirements:
  • High school diploma or equivalent required; college degree preferred.
  • 1 to 2 years of customer service, administrative support, data entry, or related experience.
  • Strong attention to detail and accuracy when entering, reviewing, or maintaining information.
  • Ability to organize and prioritize multiple requests while meeting quality and productivity expectations.
  • Comfort following documented processes, adapting to workflow changes, and identifying when additional guidance is needed.
  • Ability to work independently in a fast-paced environment while maintaining a high level of accuracy.
  • Clear written and verbal communication skills with the ability to collaborate with internal teams and customers.
  • Working knowledge of Microsoft Outlook, Excel, and Word.
  • Availability to work Monday through Friday, 10:00 AM to 7:00 PM Central Time. Occasional voluntary weekend overtime may be available during catastrophe-response periods.

Interview Policy & Privacy Notice:
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.
CCC offers competitive compensation and benefits to support you and your families, including:
  • 401K Match
  • Paid time off
  • Annual Incentive Plan Performance Bonus
  • Comprehensive health insurance
  • Adoption Assistance
  • Tuition Reimbursement
  • Wellness Programs
  • Stock Purchase Plan options
  • Employee Resource Groups

For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.

Apply