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Remote Customer Support Jobs in Brandon, SD (NOW HIRING)

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See Brandon, SD salary details

$10

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How much do remote customer support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote customer support in Brandon, SD is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $26.59 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What job categories do people searching Remote Customer Support jobs in Brandon, SD look for? The top searched job categories for Remote Customer Support jobs in Brandon, SD are:
What cities near Brandon, SD are hiring for Remote Customer Support jobs? Cities near Brandon, SD with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Brandon, SD as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,486 per year, or $23.3 per hour.

Regional Commercial Agronomy Lead - Northern Plains

Pivot Bio

Sioux Falls, SD • On-site, Remote

$1.2K - $1.6K/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

About Pivot Bio:
Fueled by an innovative drive and a deep understanding of microbiology, genomics, crop nutrition and agriculture, Pivot Bio is pioneering game-changing advances in fertilizer technology. Our first commercial product harnesses the power of naturally-occurring microbes, modern gene editing and application technologies to provide nitrogen to crops. We are dedicated to providing new solutions for farmers to improve yield as they work to help feed the world's growing population. Read/Hear more about Pivot Bio on Forbes or PBS News Hour.
The Regional Commercial Agronomy Lead provides regional leadership for Pivot Bio's agronomy organization, ensuring the team delivers credible technical guidance, strong commercial support, and consistent execution that advances grower adoption and customer confidence.
This role connects agronomic expertise, field execution, and go-to-market priorities to help strengthen Pivot Bio's regional impact and commercial effectiveness.
Essential Functions
  • Lead, coach, and manage Commercial Agronomists to ensure consistent field execution, clear accountability, and measurable progress against regional agronomy and commercial priorities.
  • Translate agronomic insights, product performance data, and nitrogen-management recommendations into practical sales actions, customer value, and adoption plans.
  • Oversee regional agronomy activities, including seller training, product demonstrations, customer support, field trials, and performance data generation.
  • Advance agronomic strategy that supports revenue growth, strengthens distribution relationships, and expands grower adoption.
  • Contribute to commercial planning through product placement guidance, marketing input, distribution development, and coordinated field support.
  • Develop field data summaries and sales enablement materials that turn regional results into clear product positioning and customer adoption resources.
  • Align with Regional Sales Lead and Distribution Strategy on regional priorities, resource focus, and market development needs.
  • Use digital tools, precision software, remote sensing, and aerial imagery to evaluate product performance and support grower success.

Competencies
Knowledge & Application
  • Demonstrates advanced expertise in agronomy, crop production systems, fertility, nitrogen management, and agricultural inputs within the assigned geography.
  • Applies technical depth and commercial awareness to evaluate opportunities, guide decisions, and support regionally relevant outcomes.
  • Connects scientific understanding with business context to communicate clear, credible recommendations to varied audiences.
  • Uses data, research, and technology fluency to strengthen decision quality and reinforce confidence in agronomic recommendations.
  • Maintains subject-matter credibility and keeps knowledge current as products, practices, market needs, and regional conditions evolve.

Complexity & Problem Solving
  • Integrates multiple inputs to diagnose ambiguous agronomic, customer, and commercial issues and determine practical paths forward.
  • Balances scientific rigor, customer value, operational feasibility, and business objectives when evaluating options and recommendations.
  • Uses structured analysis to identify patterns, root causes, risks, and opportunities that may affect regional outcomes.
  • Makes sound decisions amid changing conditions, incomplete information, and competing priorities.
  • Anticipates emerging issues and adapts approach proactively to maintain progress and reduce execution risk.

Discretion & Impact
  • Operates with broad discretion in setting priorities, allocating effort, and shaping decisions that affect regional performance.
  • Exercises independent judgment in balancing field needs, team capacity, customer expectations, and commercial priorities.
  • Drives accountability and follow-through on decisions, priorities, and commitments that affect business results.
  • Influences decisions beyond direct authority by bringing credible insight, sound judgment, and region-specific perspective.
  • Builds capability in others through clear expectations, feedback, coaching, and development-oriented leadership.

Collaboration & Interaction
  • Builds trust with internal and external stakeholders by communicating clearly, following through, and adapting messages to audience needs.
  • Leads through influence, active listening, practical guidance, and timely feedback that supports alignment and performance.
  • Engages diverse audiences with credibility, confidence, and professionalism in both technical and commercial discussions.
  • Facilitates productive dialogue, resolves misalignment, and helps stakeholders move from discussion to action.
  • Collaborates across functions to align perspectives, reduce friction, and support coordinated execution.

Supervisory Responsibilities
  • This position manages a team of Commercial Agronomists within a designated region.

Travel Required
  • This position will require travel approximately 60% of the time.

Required Education & Experience
  • Minimum of a bachelor's degree in Agronomy or related field.
  • 10+ years of agronomy experience within the assigned geography.
  • 5+ years of people-management experience.

Must be authorized to work in the United States.
What We Offer:
  • Sales Incentive Bonus Plan
  • Competitive package in a disruptive startup
  • Stock options
  • Health/Dental/Vision insurance with employer-paid premiums
  • Life, Short-Term and Long-Term Disability policies
  • Employee Assistance Program with free referrals and discounts
  • 401(k) plan, 3% Match
  • Commuter benefits
  • Annual Training & Development support
  • Flexible vacation policy with a generous holiday schedule
  • Exciting opportunity to work with a talented and fun team

#LI-Remote
Hiring Compensation Range
$112,000-$140,000 USD

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