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Remote Customer Support Jobs in Blue Ridge, GA (NOW HIRING)

Amteck, LLC

BIM Technician - Electrical

Charleston, TN · On-site +1

This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ... Supporting Project Teams:Providing 3D visualizations, clash reports, and other information to aid ...

ABB

Program Leader Critical Industries

Calhoun, TN · Remote

... customer engagements globally. This is a remote position for candidates based in the United States ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

Kimbrell Agency

Life Insurance Agent

Cumming, GA · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Let's be real--most agencies are desperate to hire anyone with a pulse, offer minimal support, and ...

Kimbrell Agency

Life Insurance Agent

Cumming, GA · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Let's be real--most agencies are desperate to hire anyone with a pulse, offer minimal support, and ...

Defense Commissary Agency

Sales Store Checker

Dahlonega, GA · On-site +1

$17.47 - $21.46/hr

Assisting customers by answering questions concerning prices, identification, and location of items ... No Remote work eligible : No The following may result in a rating of ineligible. Ineligible ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Blue Ridge, GA

Remote Customer Support information

See Blue Ridge, GA salary details

$9

$19

$49

How much do remote customer support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote customer support in Blue Ridge, GA is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $10.34 and $22.74 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Blue Ridge, GA? For Remote Customer Support jobs in Blue Ridge, GA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Blue Ridge, GA look for? The top searched job categories for Remote Customer Support jobs in Blue Ridge, GA are:
What cities near Blue Ridge, GA are hiring for Remote Customer Support jobs? Cities near Blue Ridge, GA with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Blue Ridge, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,424 per year, or $19.9 per hour.

Automation Controls Product Manager

AutomationDirect

Cumming, GA • On-site, Remote

Other

Medical, Dental, Life, Retirement

Re-posted 5 days ago

Job description

AutomationDirect, a leading industrial automation productssupplier, is seeking product managers or controls engineers with an interest inbecoming product managers that are passionate about becoming a subject matterexpert on one of our industrial control product lines - PLCs, HMIs, Drives,Motion, Process Instrumentation, Control & Signaling, Power Supplies,Safety, Circuit Protection and more.  Leverage your product knowledge and experience to manage and grow anassigned product line to deliver the most practical products with the lowestcost of ownership and the best overall customer experience.

Apply now and indicate the product categories that mostalign with your experience and expertise.  We'll contact you if there is an opening now or reach out when we haveone that matches your product interest.


Great things about working here:
  • Product Management training available for qualified controls engineers
  • High ownership, high creativity culture in an engineering office environment
  • Low Travel
  • Business hours 7-4 or 8-5, No overtime, remote work option
  • Quarterly bonuses and generous profit sharing
  • Training provided first month and ongoing training
  • Excellent benefits: health/dental/life insurance, 401k, Tuition reimbursement
  • On-campus gym and exercise classes

Objective:
 
The Product Manager (PM) will partner with a Product Engineerto successfully manage and grow their product line of business in anentrepreneurial environment within AutomationDirect.  The PM is responsible for defining theproduct line strategy and overseeing all business aspects of their product line- road-mapping, supplier management, branding, revenue and profit growth.  The PM is a servantleader and works cross functionally with internal and external teams.
 
Requirements:

  • Responsible for maintaining and executing a multi-year new product roadmap to expand presence and relative competitive advantage of the product lines
  • Provide analysis of market/customer needs, the competition, and market segment trends to identify opportunities for new and existing products
  • Presentation of new product opportunities including thorough understanding of available market, pricing, our expected market share, and our overall cost of doing business
  • Develop and/or select new product offerings for AutomationDirect customers.Responsibilities include determining new product requirements, branding, supplier selection, negotiating supply agreements including product costs, developing marketing material for catalog and web store, establishing product pricing, determining initial sales forecast, assisting with a product's promotion plan, and product training for internal teams
  • Backline support for customers and internal teams
 
Qualifications:

  • Requires education in technical discipline with preference for BS in mechanical or electrical engineering or at least 10 years of related experience
  • Requires 7 years' experience (10 years preferred) in industrial control & automation market.Preferred experience includes product application, control system integration, technical support, and/or product design. Similar experience in related markets such as building automation and medical equipment may be considered.
  • Product expertise and deep product knowledge of the specific product categories are required
  • Experience with industrial control products such as PLCs, HMIs, Servos, and Encoders is desirable along with working knowledge of industrial communication protocols
  • Experience with agency approvals (UL, CSA, CE, RoHS, etc.) is desirable
  • Experience with CAD such as AutoCAD, SolidWorks, etc. is desirable
    Must possess self-confidence, organizational skills, time management skills and excellent communication skills
  • Must also be able to work on and manage projects independently, meet deadlines and have excellent interpersonal skills

Apply