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Remote Customer Support Jobs in Macon, GA (NOW HIRING)

Liveops

Remote Customer Service Agent

Macon, GA · Remote

$14.75 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Warner Robins, GA · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Representative

Macon, GA · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Spanish Bilingual Customer Service

Macon, GA · Remote

$14.75 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Macon, GA

Remote Customer Support information

See Macon, GA salary details

$10

$22

$54

How much do remote customer support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote customer support in Macon, GA is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $25.34 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are popular job titles related to Remote Customer Support jobs in Macon, GA?

For Remote Customer Support jobs in Macon, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Macon, GA look for?

The top searched job categories for Remote Customer Support jobs in Macon, GA are:

What cities near Macon, GA are hiring for Remote Customer Support jobs?

Cities near Macon, GA with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Macon, GA as of August 2026, with employment types broken down into 76% Full Time, 5% Part Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,223 per year, or $22.2 per hour.

Remote Customer Service Professional - Phone, Chat, Email (entry level)

CONVENANT ACADEMY

Macon, GA • Remote

$14.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Remote Customer Service Professional - Phone, Chat, Email (entry level) Remote Customer Service Professional - Phone, Chat, Email (entry level) About the job Remote Customer Service Professional - Phone, Chat, Email (entry level) Remote Customer Service Professional - Phone, Chat, Email Company Overview: Covenant Academy is a K-12 classical Christian school that equips students for life, college, and beyond, using the time-tested tools of classical methodology. All subjects are taught through the lens of a Christian worldview.

Our students are engaged by a supportive community of involved parents and faculty who are talented, caring, and godly. Covenant endeavors to see the character of Christ formed in each students life, while providing an educational program of academic excellence. This is a full-time, remote position with Convenant Academy. As a remote customer service professional, you will have the opportunity to work from the comfort of your own home while providing excellent customer service to our clients and tenants.

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Professional. In this role, you will be responsible for handling phone, chat, and email inquiries from our clients and tenants. You will serve as the first point of contact for any questions, concerns, or issues they may have.

Responsibilities

Respond to phone, chat, and email inquiries in a timely and professional manner Provide accurate and helpful information to clients and tenants Assist with general inquiries, maintenance requests, and lease inquiries Troubleshoot and resolve any customer service issues Maintain a high level of customer satisfaction and ensure a positive customer experience Collaborate with team members to ensure all inquiries are handled efficiently and effectively Keep detailed records of all customer interactions and follow up as needed Stay up-to-date on company policies and procedures to provide accurate information to clients and tenants Assist with other administrative tasks as needed Requirements High school diploma or equivalent Previous customer service experience, preferably in a remote setting Excellent communication skills, both written and verbal Ability to multitask and prioritize tasks effectively Strong problem-solving skills Proficient in using various computer programs and systems Ability to work independently and in a team environment Availability to work a full-time schedule, including some evenings and weekends as needed Work from the comfort of your own home Comprehensive training and support Opportunities for career growth and development Collaborative and supportive work environment Paid time off and holidays Great Atmosphere - We are all about supporting each other while encouraging your career development!

Awesome Benefits - We offer a competitive wage, generous paid-time off, medical, dental, vision, HSA, maternity pay, 401k + company match, continuing education allowance, pet care benefits, and more! Flexible Schedule Career Advancement Opportunities- We pride ourselves on growing from within!

If you are a customer service professional who is passionate about providing exceptional service and enjoys working in a remote setting, we encourage you to apply for this exciting opportunity with Convenant Academy Join our team and help us continue to provide top-notch service to our stendents. Join Covenant Academy is a K-12 classical Christian school Be part of our integrated team, Students dreams a reality. Apply now!

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