Remote Customer Support Specialist Jobs in Decatur, AL

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.

The Sales Specialist is responsible for developing and executing successful sales strategies for rapid revenue growth and market share expansion in territory.

This position reports to the Senior Regional Sales Manager ad is part of the Digital Pathology team located in the U.S. and will be working remotely to cover Alabama, Mississippi, Louisiana, and Arkansas.

In this role, you will have the opportunity to:

• Achieve annual product sales goals set for the territory while working in coordination with the local assigned team within their territory.
• Maintain accurate and timely opportunity funnel and customer data in SFDC with coaching as needed.
• Achieve high levels of customer satisfaction through delivery of sales and support assistance and coordinate product demo, installs, and customer training with support from manager and/or mentor.
• Monitor and develop awareness of competitive activities and strategies.
• Develop on products, DBS, LBS Tools (such as Power BI, Showpad, Territory Business Reviews).

The essential requirements of the job include:

• Minimum 3+ years relevant sales (or equivalent experience)

• Proven time management skills

• Proven contract negotiation and high-level selling experience, or selling in a matrixed environment

• Experience with Salesforce.com or other CRM software

• Experience with Microsoft Office including Word, Excel, PowerPoint and Outlook

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel - 50-75%, mostly in territory

• Must have a valid driver's license with an acceptable driving record

• Ability to lift, move or carry equipment up to 15 lbs. While performing the duties of this job, the employee is occasionally required to walk, sit, stand, use hand to finger, handle or feel objects; reach with hands and arms; balance, stoop, bend, talk and hear.

• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• This position will require travel by car and flying in and out of airports with possible long wait times.

It would be a plus if you also possess previous experience in:

• Excellent customer relations/service skills, goal oriented, results driven

• Develop excellent interpersonal and communication skills (written and verbal)

• Work independently but able to interact as part of a team

Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

The annual salary range for this role is $118,000 - $133,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.