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Remote Customer Support Representative Jobs in Spring Hill, TN

MMC Group LP

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Remote HR Customer Service Rep - Must be in Nashville area

Nashville, TN · Remote

$17/hr

Remote Human Resources Customer Service Representative | HR CSR Location: Remote, Nashville, TN ... With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations ...

CLEANSLATE CENTERS INC

Patient Support Agent

Brentwood, TN · Remote

$18 - $20/hr

... remote potential. * Answering and managing an average of 75-100 inbound/outbound calls per day in a ... Provide Support, patience, and compassionate customer service to the lives we serve * Ability to ...

Liveops

Remote Spanish Bilingual Customer Service

Smyrna, TN · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Franklin, TN · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

MMC Group LP

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Remote HR CSR TN Residents Only!!!!

Nashville, TN · Remote

$17/hr

... Customer Service Representatives to assist current and former employees with questions about HR ... Paid training and onboarding support Work-From-Home Requirements You'll need a quiet, dedicated ...

theITSC

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Sales Representative (Remote)

Nashville, TN · Remote

$40K - $60K/yr (+ commission)

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped ... This is a fully remote position. What you'll do: Client Account Representatives participate in the ...

Hi Rasmus

Customer Success Partner

Nashville, TN · Remote

$65K - $72K/yr

Location: Fully remote - US Department: Customer Success ⏳ Job Type: Full time Compensation ... Support the long term success of customers on the platform, including the expansion of clients on ...

ABB

Utility Sales Support

TN · Remote

$17.75 - $23.25/hr

... of daily customer activities including order entry, tracking, and order management with local ... While this is a remote position, candidates must be located in the United States. You will be ...

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All JobsCustomer Support Representative JobsRemote Customer Support Representative JobsRemote Customer Support Representative Jobs in Spring Hill, TN

Remote Customer Support Representative information

See Spring Hill, TN salary details

$9

$17

$25

How much do remote customer support representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer support representative in Spring Hill, TN is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

How do I become a remote customer support representative?

To become a remote customer support representative, you typically need strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or helpdesk software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to handle customer inquiries effectively are common steps in the hiring process.

What are popular job titles related to Remote Customer Support Representative jobs in Spring Hill, TN?

For Remote Customer Support Representative jobs in Spring Hill, TN, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative jobs in Spring Hill, TN look for?

The top searched job categories for Remote Customer Support Representative jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Remote Customer Support Representative jobs?

Cities near Spring Hill, TN with the most Remote Customer Support Representative job openings:

Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,763 per year, or $17.7 per hour.

Remote HR Customer Service Rep - Must be in Nashville area

MMC Group LP

Nashville, TN • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life

Posted 27 days ago

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Job description

Remote Human Resources Customer Service Representative | HR CSR

Location: Remote, Nashville, TN Area
Work From Home Opportunity (All Equipment Provided)
Pay: $17 per hour

We are seeking customer-focused HR Customer Service Representatives to assist employees and former employees with HR and benefits inquiries.

Location Requirement

This is a 100% remote position; however, candidates must live within 25 miles or approximately a 45-minute commute of Nashville, Tennessee.

What You’ll Do

  • Answer inbound HR and benefits calls.
  • Provide accurate information and resolve inquiries professionally.
  • Document customer interactions.
  • Research and follow up on unresolved issues.
  • Explain HR policies, procedures, and benefits.
  • Maintain confidentiality.
  • Navigate multiple computer applications.
  • Meet quality, productivity, and attendance expectations.

Training & Schedule

Paid Training: Monday through Friday, 8:30 AM to 5:30 PM EST

Candidates must be available for any shift Monday through Friday between 8:00 AM and 6:00 PM EST. Perfect attendance during training is required.

Qualifications

  • High school diploma or GED
  • At least 18 years old
  • Six months of recent call center or employee benefits experience
  • Strong communication, customer service, and computer skills
  • Ability to multitask in a fast-paced environment
  • Quiet and secure home workspace

Remote Work Requirements

A reliable wired high-speed internet connection is required. Wi-Fi, mobile hotspots, and 5G internet are not permitted. Will be required to submit screenshot of speed test Internet Speed Test | Check Broadband Speed | Google Fiber

Minimum Internet Requirements:

Required Internet Speed Test: Internet Speed Test | Check Broadband Speed | Google Fiber

Complete the GFiber Internet Speed Test on a laptop using a wired Ethernet connection. https://fiber.google.com/speedtest/ 

  • Download: 25 Mbps or higher
  • Upload: 10 Mbps or higher
  • Ping: 175 ms or lower

Company Equipment Provided

  • Laptop and monitor
  • Keyboard and mouse
  • Headset and required cables

Why Join Our Team?

  • 100% remote position
  • Company-provided equipment
  • Paid training
  • Monday through Friday schedule
  • Weekends off
  • Career growth opportunities

Applicants must meet all location, home-office, internet, Work From Home audit, and background-check requirements.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.