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Remote Customer Support Representative Jobs in Spring Hill, TN

Liveops

Remote Customer Service Agent

Franklin, TN · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Columbia, TN · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Smyrna, TN · Remote

$14.50 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Murfreesboro, TN · Remote

$13.75 - $18.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

InsuraTec

Sales Representative (Remote)

Nashville, TN · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Smyrna, TN · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Lewisburg, TN · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Franklin, TN · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Columbia, TN · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Brentwood, TN · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

MMC Group LP

Be Seen First

Customer Service Advocate II

Houston, TX · On-site

$19.69/hr

Member Services Representative, Healthcare Support Specialist, Call Center Customer Service, CSR Location: Houston, TX Pay Rate: $19.69/hour Start Date: October 13, 2026 Assignment Length: 3-month ...

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All JobsCustomer Support Representative JobsRemote Customer Support Representative JobsRemote Customer Support Representative Jobs in Spring Hill, TN

Remote Customer Support Representative information

See Spring Hill, TN salary details

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How much do remote customer support representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer support representative in Spring Hill, TN is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

How do I become a remote customer support representative?

To become a remote customer support representative, you typically need strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or helpdesk software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to handle customer inquiries effectively are common steps in the hiring process.

What are popular job titles related to Remote Customer Support Representative jobs in Spring Hill, TN?

For Remote Customer Support Representative jobs in Spring Hill, TN, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative jobs in Spring Hill, TN look for?

The top searched job categories for Remote Customer Support Representative jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Remote Customer Support Representative jobs?

Cities near Spring Hill, TN with the most Remote Customer Support Representative job openings:

Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,763 per year, or $17.7 per hour.

AI Enabler - Customer Support

RevSpring Inc

Nashville, TN • Remote

Full-time

Re-posted 8 days ago

Job description

Job Title: AI Enabler – Customer Support
Overview
At RevSpring, we are transforming the healthcare financial experience through innovative technology and data-driven solutions. The AI Enabler – Customer Support plays a critical role in advancing our support organization by embedding artificial intelligence into day-to-day operations to improve efficiency, scalability, and client experience.
This role will partner across Customer Support, Product, Engineering, and Revenue Cycle teams to identify, implement, and optimize AI-driven solutions that enhance service delivery and operational performance.
Essential Functions
  • Identify, evaluate, and implement AI-driven solutions to optimize customer support workflows, including ticket triage, knowledge delivery, and response automation
  • Partner with Product and Engineering to deploy and enhance AI tools such as virtual agents, agent assist capabilities, and workflow automation
  • Integrate AI solutions into support operations to improve key performance metrics, including response time, resolution time, and customer satisfaction
  • Collaborate with Revenue Cycle subject matter experts to ensure AI solutions align with healthcare billing, payments, and patient engagement workflows
  • Monitor AI performance, validate outputs, and ensure accuracy, quality, and compliance with healthcare regulations and data privacy standards
  • Develop and maintain documentation, playbooks, and best practices to support AI adoption across the organization
  • Lead training and enablement efforts to drive effective use of AI tools within Customer Support
  • Analyze support data and AI performance metrics to identify trends, gaps, and continuous improvement opportunities
  • Serve as a cross-functional liaison, providing insights and recommendations to influence product enhancements and support strategy
Minimum Qualifications
  • Bachelor’s degree in Business, Information Systems, Healthcare Administration, or related field, or equivalent work experience
  • 3+ years of experience in Customer Support Operations, Support Enablement, or related roles within a SaaS or technology environment
  • Experience working with AI-powered tools or automation within a customer support or service environment
  • Working knowledge of Revenue Cycle Management (RCM) processes, including billing, claims, or patient financial engagement
  • Strong analytical and problem-solving skills with the ability to translate operational needs into technical solutions
  • Demonstrated ability to manage cross-functional initiatives and influence stakeholders
Preferred Qualifications
  • Experience with customer support platforms such as Salesforce Service Cloud, Zendesk, or similar technologies
  • Exposure to AI technologies, including conversational AI, large language models, or prompt design
  • Experience in healthcare technology or regulated environments (HIPAA compliance)
  • Familiarity with knowledge management and workflow automation tools
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.
Physical Capabilities: Standard categories
The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Note: This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.

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