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Remote Customer Support Representative Jobs in Hamilton, ON

Technical Support Representative Location: Ontario | Hybrid Department: Support Type: Permanent ... Provide front-line technical support to customers via phone, chat, and ticketing systems ...

Technical Support Representative Location: Ontario | Hybrid Department: Support Type: Permanent ... Provide front-line technical support to customers via phone, chat, and ticketing systems ...

Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... Monitor the support queue, take ownership of new tickets, and reassign as needed * Collaborate with ...

Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... Monitor the support queue, take ownership of new tickets, and reassign as needed * Collaborate with ...

Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... Monitor the support queue, take ownership of new tickets, and reassign as needed * Collaborate with ...

Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... Monitor the support queue, take ownership of new tickets, and reassign as needed * Collaborate with ...

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Remote - Ontario, Canada Start Date: September 2026 Position Type: Permanent, Full-Time Pay Range ... We are seeking highly skilled Customer Service Representatives to support global client programs ...

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Remote Customer Support Representative information

See Hamilton, ON salary details

$10

$22

$51

How much do remote customer support representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer support representative in Hamilton, ON is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.89 and $26.41 per hour, depending on experience, location, and employer.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What are popular job titles related to Remote Customer Support Representative jobs in Hamilton, ON? For Remote Customer Support Representative jobs in Hamilton, ON, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative jobs in Hamilton, ON look for? The top searched job categories for Remote Customer Support Representative jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Remote Customer Support Representative jobs? Cities near Hamilton, ON with the most Remote Customer Support Representative job openings:
Infographic showing various Remote Customer Support Representative job openings in Hamilton, ON as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 24% Part Time, 1% Temporary, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,238 per year, or $22.7 per hour.

Remote-Customer Service Representative

International SOS

Niagara On The Lake, ON โ€ข Remote

CA$20 - CA$22/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted yesterday


Job description

Remote-Customer Service Representative

Location: Remote - Ontario, Canada
Start Date:ย July 2026
Position Type: Permanent, Full-Timeย 
Pay Range: $20.00 - $22.00 CAD per hour


This is a newly created permanent position


Aspire Lifestyles delivers premium loyalty and customer service solutions for some of the world's most recognized brands.


Our agents play a key role in ensuring customers receive responsive, professional support while representing our clients with care and attention to detail.


We are seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers.


In this role, you will respond to inbound requests through phone, email, and chat, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits.
You will help create seamless, unforgettable experiences while representing some of the world's most recognized brands.


Why you will love working with us:

Competitive hourly rate + performance-based incentives


Full-time (40 hours/week), Fixed Schedules


Paid training


RRSP Match


Medical, Dental & Vision benefits


Paid time off


Remote Work from home opportunity


No sales required

What you will do:


Manage inbound customer requests through phone, email, and chat


Provide accurate and timely support for customer inquiries and service requests


Assist customers with travel-related or lifestyle loyalty program needs


Document interactions and manage cases using company systems


Maintain quality standards while meeting service and performance metrics


The goal of this role is to provide professional, seamless customer experience with every interaction.


What we are looking for in a successful candidate:


A passion for helping customers and solving problems


Strong communication and interpersonal skills


The ability to multitask across multiple systems and requests


Attention to detail and strong time management


Comfort working in a fast-paced, performance-driven environment


Experience:


Minimum 2 years of interactive customer service experience


Call center or high-volume service experience preferred


Hospitality, travel, or loyalty program experience is highly valued


Personal global travel experience is an asset


Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued


Investigative mindset with a passion for creating extraordinary experiences

Language Opportunities:


We are currently recruiting individuals who are fluent (verbal and written) in English. Professional-level proficiency in any of the following additional languages is considered a strong asset:


Spanish


French


Mandarin


Cantonese


Portuguese


Please note: Language placement may vary depending on the client program supported.


Work Requirements:


Must located in Ontario, Canada


Ability to work a flexible schedule including evenings, weekends, and holidays


Have a private work-from-home environment with reliable hardwired internet


Ability to pass required background screening


High school diploma or equivalent is required.


Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process