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Remote Customer Support Representative Assistant Jobs in Delaware

Investigate and troubleshoot customer inquiries * Assist customers to solutions in a timely manner ... Able to thrive in a remote working environment including work time, communication both internally ...

Customer Representative

Dover, DE ยท Remote

$12.75 - $17.25/hr

... role in supporting our clients throughout their travel journey from the moment they book to the ... You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ...

Travel customer representative

Newark, DE ยท Remote

$15.75 - $21.25/hr

... role in supporting our clients throughout their travel journey from the moment they book to the ... You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ...

Travel customer representative

Dover, DE ยท Remote

$12.75 - $17.25/hr

... role in supporting our clients throughout their travel journey from the moment they book to the ... You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Remote Spanish Bilingual Customer Service

Dover, DE ยท Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Newark, DE ยท Remote

$15.25 - $19/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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Remote Customer Support Representative Assistant information

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

What are the most commonly searched types of Remote Customer Support Representative jobs in Delaware? The most popular types of Remote Customer Support Representative jobs in Delaware are:
What are popular job titles related to Remote Customer Support Representative Assistant jobs in Delaware? For Remote Customer Support Representative Assistant jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative Assistant jobs in Delaware look for? The top searched job categories for Remote Customer Support Representative Assistant jobs in Delaware are:
What cities in Delaware are hiring for Remote Customer Support Representative Assistant jobs? Cities in Delaware with the most Remote Customer Support Representative Assistant job openings:
Infographic showing various Remote Customer Support Representative Assistant job openings in Delaware as of June 2026, with employment types broken down into 1% As Needed, 34% Full Time, 64% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Jr. Customer Support Engineer

NDM Global Inc

Dover, DE โ€ข Remote

Full-time

Posted 22 days ago


Job description

Company Description

NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork and strengthening our relationship with customers and each other. We believe our people are what makes us great, and they have the skills and the potential to elevate our customers' experience to the next level.ย 

We believe that hard work and commitment will benefit NDM Global Inc. and also willย give all of our employees a sense of pride and accomplishment.ย 

Job Description

We are looking for an individual who loves to help, troubleshoot, and seek out opportunities for improvement.ย In the Support Engineer position, you will be directly in touch with our customers, which range from small to large businesses. Youย will be helping our customers to get the best experience possible out of our software solutions.

Applicants must be eligible to work and currently live in the Western United States.ย 

Duties and Responsibilities

  • Take ownership to timely resolution of customer inquiries
  • Investigate and troubleshoot customer inquiriesย 
  • Assist customers to solutions in a timely manner
  • Testing product/software change requests
  • Develop and maintainย product documentation
  • Develop training materials, how to guides, solution articles, etc. to support product end users
  • Operate as a subject matter expert on our software products
  • Provide feedback and feature suggestions to improve overall usability of our software products
  • Continuous monitoring of systems utilized
  • Provide excellentย customer support
  • Communicate in a clear and professional manner both internally and externally
  • Utilizeย technical documentation to investigate and resolve problems
  • Actively look for ways to improve and help customers.
Qualifications

Requirements

  • High School Diploma or equivalent
  • Minimum of 6 monthsย experience in SaaSย product based customer service role
  • Must live in the Western United States

Skills and Qualifications

  • Self starter mindset
  • Problem solving mentality
  • Excellent communication skills (oral and written)
  • Fluency in the English language, including the meaning and spelling of words, rules of composition, and grammar
  • Able to thrive inย a remote working environment including work time, communication both internally and externally, tracking hours, and following procedures
Additional Information

All your information will be kept confidential according to EEO guidelines.