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Remote Customer Support Engineer Jobs in Topeka, KS

Cisco

Solutions Engineer

Topeka, KS · Remote

$218K - $286K/yr

While this is a remote position, we are seeking candidates located in or willing to relocate to the ... support the customer onsite or meet with team members/business partners as needed. Meet the Team ...

micro1 AI

Senior Database Reliability Engineer

Topeka, KS · Remote

$220K - $260K/yr

Senior Database Reliability Engineer: Job Type: Full-time Location: Remote Job Summary: Join our ... remote team. Preferred Qualifications: • Experience supporting data platforms, analytics ...

Workiva

Spring 2027 Intern - Customer Success

Topeka, KS · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Wood Plc

Software Development Engineer

Topeka, KS · On-site +1

Support project managers in the development of custom applications to improve process efficiencies ... Experience with data processing imagery and LiDAR from web services, UAS, or other remote sensing ...

HB Travels

Client Care Coordinator - Remote

Topeka, KS · Remote

$17 - $22.25/hr

... support Qualifications * Strong communication skills * Excellent organization * Customer-focused ... Remote Environment: Coordinate client support remotely * Flexible Scheduling: Organize your ...

HB Travels

Client Care Coordinator - Remote

Topeka, KS · Remote

$30K - $70K/yr

... support Qualifications * Strong communication skills * Excellent organization * Customer-focused ... Remote Environment: Coordinate client support remotely * Flexible Scheduling: Organize your ...

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Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Topeka, KS

Remote Customer Support Engineer information

See Topeka, KS salary details

$36.7K

$73.9K

$102.1K

How much do remote customer support engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote customer support engineer in Topeka, KS is $73,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,900.00 and $84,700.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Topeka, KS?

For Remote Customer Support Engineer jobs in Topeka, KS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Topeka, KS look for?

The top searched job categories for Remote Customer Support Engineer jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Remote Customer Support Engineer jobs?

Cities near Topeka, KS with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you

Senior AWS DevOps Engineer - Remote - USA

Topeka, KS • On-site, Remote

FullStack Labs
IT Services • 11 - 50 employees
Learn more about FullStack Labsexternal

$122K - $157K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

About FullStack
FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo AI; few can get it to production and prove what it produced. We close that gap with three capabilities, AI built into your products from the start, elite vetted talent who apply it, and transparent execution that shows value every step of the way. With now over 600 customers in North America, FullStack is one integrated partner for all your AI engineering needs. With FullStack, you move forward with confidence.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.1-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We're looking to hire a Senior AWS DevOps Engineer to join our team. You'll work with one of our incredible product teams to build and deliver a product to our clients.
What We Are Looking For
  • 5+ years of professional DevOps Engineering experience.
  • Advanced English is required.
  • Successful completion of a four-year college degree is required.
  • Extensive experience working with AWS cloud services (EC2, S3, Lambda, RDS, EKS, etc.).
  • Deep experience in Kubernetes for container orchestration in production environments.
  • Proven experience with Infrastructure-as-Code using Terraform.
  • Hands-on experience building and maintaining CI/CD pipelines for cloud-native applications.
  • Deep experience in monitoring, logging, and observability tools (e.g., CloudWatch, Prometheus, Grafana).
  • Solid understanding of security best practices and compliance in cloud environments.
  • Familiar with scripting languages such as Python, Bash, or similar for automation.
  • Experience leveraging Agentic AI tools to automate DevOps workflows and improve operational efficiency is a plus.
  • Ability to work through new and difficult issues and contribute to libraries as needed.
  • Ability to create and maintain continuous integration and delivery of applications.
  • Forensic attention to detail.
  • A positive mindset and a can-do attitude.
  • Experience working on Agile / Scrum teams.
  • Meaningful experience working on large, complex systems.
  • Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
  • Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
  • Ability to consistently work 40 hours per week.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, and holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
FullStack Labs logo

About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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