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Remote Customer Support Engineer Jobs in Manchester, NH

Actalent

Thermal Analyst

Nashua, NH · On-site +1

... customers in a clear and concise manner. * Mentor and coach less experienced engineers and ... Experience supporting multiple programs or business units and providing remote analysis support ...

Qorvo, Inc.

Staff RFIC Design Engineer

Chelmsford, MA · On-site +1

$144K - $187K/yr

... our customers' most complex technical challenges. Qorvo serves multiple high-growth segments of ... Experience supporting remote engineering teams. * Be able to work independently, communicate well ...

New

ABB

Strategic Segment Proposal Engineer

Manchester, NH · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Merchants Fleet

DevOps Manager (Azure)

Hooksett, NH · On-site +1

$52.25 - $71.50/hr

Merchants Fleet Headquarters in Hooksett, NH or Remote (East Coast preferred) What You'll Do As our ... Support Data & Analytics Pipelines * Build CI/CD for Azure Data Factory, Snowflake, Power BI, and ...

Merchants Fleet

DevOps Manager (Azure)

Hooksett, NH · On-site +1

$52.25 - $71.50/hr

Support Data & Analytics Pipelines * Build CI/CD for Azure Data Factory, Snowflake, Power BI, and ... Enjoy flexibility with remote or hybrid work options * Be part of a culture that values innovation ...

Zortech Solutions

CRM Salesforce Analyst

Andover, MA · Remote

Job Title - CRM Sales Analyst Location - Andover, MA, Remote. Resource should be from the same ... The individual will be involved in delivering, operating and supporting the CRM projects and ...

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Showing results 41-60

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Manchester, NH

Remote Customer Support Engineer information

See Manchester, NH salary details

$38.8K

$78.2K

$108K

How much do remote customer support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote customer support engineer in Manchester, NH is $78,229.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $89,600.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Manchester, NH?

For Remote Customer Support Engineer jobs in Manchester, NH, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Manchester, NH look for?

The top searched job categories for Remote Customer Support Engineer jobs in Manchester, NH are:

What cities near Manchester, NH are hiring for Remote Customer Support Engineer jobs?

Cities near Manchester, NH with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Manchester, NH as of June 2026, with employment types broken down into 88% Full Time, 4% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $78,229 per year, or $37.6 per hour.

Sr Mechanical Engineer - Cable & Harness Design -100% Remote (Anywhere in the US)

Encore Semi, Inc.

Hudson, NH • On-site, Remote

$135K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Sr Mechanical Engineer – Cable & Harness Design -100% Remote (Anywhere in the US)
Job Type: Full-Time & Contract Options Available
Requirements: US Citizenship Required
Compensation: $135,000 – $160,000 / year + Comprehensive Benefits
We are seeking a detail-oriented and experienced Mechanical Engineer (Cable & Harness Design) to join our engineering team. In this role, you will be responsible for the mechanical design, 3D routing, documentation, and lifecycle management of complex wire harnesses and interconnect assemblies.
The ideal candidate brings strong expertise in PTC Creo, a solid foundation in electromechanical packaging, and proven experience working within rigorous Configuration Management (CM) workflows.
Basic Qualifications
Education: Bachelor of Science (BS) or Master of Science (MS) in Mechanical Engineering, Aerospace Engineering, or a closely related technical field.
Experience: 10+ years of professional engineering experience with a direct focus on cable and wire harness mechanical design.
CAD Expertise: Demonstrated hands-on proficiency with PTC Creo (including Creo Parametric and Creo Cabling extensions).
Configuration Management: Solid experience operating within a formal Configuration Management / PLM environment
Standards & Practices: Familiarity with industry drafting standards (ASME Y14 series) and wiring/harness assembly standards (e.g., IPC/WHMA-A-620).
Preferred Qualifications
RF Cable Design: Prior experience designing RF/microwave cable assemblies (semi-rigid, conformable, and flexible coaxial lines, phase-matched assemblies, and high-frequency shielding).
Spaceflight Hardware Experience: Background designing harnesses for space applications, satellites, or launch vehicles (including familiarity with outgassing limits, thermal-vacuum environments, and NASA-STD-8739.4 / ECSS standards).
PLM Software: Experience using PTC Windchill for data and configuration management.
Environmental Testing: Experience supporting qualification testing for shock, random vibration, thermal cycling, and EMI/RFI shielding effectiveness.
Full-Time Benefits:
• 15 days of PTO per calendar year
• 10 paid Holidays per calendar year
• Comprehensive Medical Benefits: Company covers 80% of premiums for Employee and Dependents
• Dental & Vision: Company covers 50% of premiums for Employee and Dependents
• Voluntary Benefits: Life Insurance, FSA (Health and Dependent, Limited Purpose), HAS, and Gap Insurance
• Employee Assistant Program (EAP)
• 401k - Traditional & Roth
• Life/AD&D and Long-Term Disability
• Tuition reimbursement
Equal Opportunity Policy Statement
Encore Semi, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, creed, color, age, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, ancestry, marital status, civil union status, medical condition, disability (mental and physical), military and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Encore Semi is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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