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Remote Customer Support Engineer Jobs in Flint, MI

S&A Group

Customer Benefits Specialist (Remote)

Flint, MI · Remote

$50K - $65K/yr

This is a fully remote opportunity supporting prospective and existing clients through phone-based ... Experience in telesales, customer service, account management, or client support preferred * Strong ...

NinthBrain

EMS Customer Success Consultant

Frankenmuth, MI · Remote

$43K - $50K/yr

Remote Opportunity - Michigan Residents Only This is a fully remote position; however, candidates ... Ensure every interaction leaves clients feeling supported, empowered, and valued Leverage industry ...

Ninth Brain

EMS Customer Success Consultant

Frankenmuth, MI · On-site +1

$43K - $50K/yr

Remote Opportunity - Michigan Residents Only This is a fully remote position; however, candidates ... Ensure every interaction leaves clients feeling supported, empowered, and valued Leverage industry ...

Promoted2

Remote Insurance Agent

Flint, MI · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Saginaw, MI · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... These tools support and do not replace human decision-making. By applying, you consent to the ...

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Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Flint, MI

Remote Customer Support Engineer information

See Flint, MI salary details

$37.9K

$76.4K

$105.5K

How much do remote customer support engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote customer support engineer in Flint, MI is $76,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $87,500.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Flint, MI? For Remote Customer Support Engineer jobs in Flint, MI, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Flint, MI look for? The top searched job categories for Remote Customer Support Engineer jobs in Flint, MI are:
What cities near Flint, MI are hiring for Remote Customer Support Engineer jobs? Cities near Flint, MI with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you

Customer Benefits Specialist (Remote)

S&A Group

Flint, MI • Remote

$50K - $65K/yr

Full-time

Re-posted 17 days ago

Job description

S&A Group | Michigan

S&A Group is growing its team and seeking qualified professionals for the Client Telesales Specialist role. This is a fully remote opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process.

This is a fully remote opportunity offering structured systems, performance-based compensation, and opportunities for professional growth.

Compensation
  • $50,000-$65,000 annually (performance-based)
  • Additional bonus opportunities available
Key Responsibilities
  • Communicate with prospective and current clients by phone
  • Explain service and benefit options clearly and professionally
  • Assist clients with account-related inquiries, updates, and billing concerns
  • Recommend suitable solutions based on client needs
  • Accurately document client interactions and maintain records
  • Follow company procedures, workflows, and communication standards
Qualifications
  • Experience in telesales, customer service, account management, or client support preferred
  • Strong communication, interpersonal, and phone skills
  • Ability to work independently in a remote environment
  • Organized, dependable, and detail-oriented
  • Must have access to a laptop/computer, reliable internet connection, and a quiet workspace
  • High school diploma or GED required
About S&A Group

S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.

Why Join Our Team?

At S&A Group, we believe strong teams are built through support, professionalism, and shared success. We are dedicated to fostering a positive work environment that encourages growth, recognizes performance, and values the contributions of every team member.

Employment Type: FULL_TIME

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