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Remote Customer Support Engineer Jobs in Dothan, AL

Liveops

Remote Customer Service Agent

Dothan, AL · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Representative

Dothan, AL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

HB Travels

Remote Support Specialist

Dothan, AL · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Dothan, AL · Remote

$20K - $40K/yr

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

Liveops

Remote Spanish Bilingual Customer Service

Dothan, AL · Remote

$14 - $17.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

InsuraTec

Sales Representative (Remote)

Dothan, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Ozark, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

TeleSales Representative -Remote

Dothan, AL · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Remote Flexibility: Work from the comfort of your home with a schedule that fits your lifestyle.

DSI Security Services

RVM Operations Manager

Dothan, AL · On-site

$65K - $75K/yr

The Remote Monitoring Center Manager will play a critical role in shaping the future of DSI ... Support onboarding and implementation of new customers and monitored locations. Technology ...

IQUASAR LLC

Senior iOS Developer

Fort Novosel, AL · Remote

$61.50 - $79.50/hr

One of our clients is seeking a remote Senior iOS Developer * Position: Senior iOS Developer ... to supporting military spouses, veterans, and inclusive hiring practices. We are an Equal ...

HSS Careers

Remote Sales Agent

Brundidge, AL · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

New

HSS Careers

Remote Sales Specialist

Marianna, FL · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Posted today

HSS Careers

Remote Sales Agent

Dothan, AL · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Dothan, AL

Remote Customer Support Engineer information

See Dothan, AL salary details

$35.5K

$71.4K

$98.6K

How much do remote customer support engineer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote customer support engineer in Dothan, AL is $71,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,600.00 and $81,800.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Dothan, AL?

For Remote Customer Support Engineer jobs in Dothan, AL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Dothan, AL look for?

The top searched job categories for Remote Customer Support Engineer jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Remote Customer Support Engineer jobs?

Cities near Dothan, AL with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you

Remote Travel Customer Support Specialist

Dothan, AL • Remote

Hallford Travels
See more jobs at Hallford Travelsexternal

Full-time

Re-posted 26 days ago

Job description

We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Travel Customer Support Specialist. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.
This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.
Client Support & Travel Assistance
In this role, you will:

  • Provide excellent customer service to clients planning travel
  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations
  • Respond to client questions and provide helpful travel information
  • Communicate with travel suppliers to confirm reservations and travel details
  • Maintain accurate records of client interactions and bookings
  • Stay informed on travel promotions, supplier updates, and destination information
  • Provide support to clients before and after travel when needed

Skills & Qualifications
Successful candidates typically demonstrate:

  • Strong customer service and communication skills
  • Ability to work independently in a remote environment
  • Comfortable using email, online platforms, and basic computer tools
  • Organized with strong attention to detail
  • Positive attitude and professional communication style

Previous experience in customer service or travel is helpful but not required.
What We Offer

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available

Apply