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Remote Customer Support Engineer Jobs in Concord, NH

Senior Structural Engineer

Bedford, NH · On-site +1

$100K - $160K/yr

... two days remote). Dams in our clients' portfolios are in some of the most spectacularly scenic ... As an employee-owned company, our employees support our flat leadership structure, have a say in ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

DevOps Manager (Azure)

Hooksett, NH · On-site +1

$52.25 - $71.50/hr

Merchants Fleet Headquarters in Hooksett, NH or Remote (East Coast preferred) What You'll Do As our ... Support Data & Analytics Pipelines * Build CI/CD for Azure Data Factory, Snowflake, Power BI, and ...

DevOps Manager (Azure)

Hooksett, NH · On-site +1

$52.25 - $71.50/hr

Support Data & Analytics Pipelines * Build CI/CD for Azure Data Factory, Snowflake, Power BI, and ... Enjoy flexibility with remote or hybrid work options * Be part of a culture that values innovation ...

Showing results 21-40

Remote Customer Support Engineer information

See Concord, NH salary details

$39.3K

$79.1K

$109.2K

How much do remote customer support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote customer support engineer in Concord, NH is $79,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $90,600.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Concord, NH?

For Remote Customer Support Engineer jobs in Concord, NH, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Concord, NH look for?

The top searched job categories for Remote Customer Support Engineer jobs in Concord, NH are:

What cities near Concord, NH are hiring for Remote Customer Support Engineer jobs?

Cities near Concord, NH with the most Remote Customer Support Engineer job openings:

Senior Solid Waste Engineer

Geosyntec Consultants, Inc.

Bedford, NH • On-site, Remote

$103K - $141K/yr

Full-time

Re-posted 6 days ago


Job description

Geosyntec has an exciting opportunity for a Solid Waste Engineer to join and continue to build our solid waste engineering practice in New England. This position can sit in our Bedford, NH office, with the opportunity to work on a hybrid or fully remote basis from the New England area (at the discretion of the Company). This position is well-suited for a talented, highly experienced individual who is interested in being a leader and contributing to innovative and challenging projects. You must have an entrepreneurial attitude, and an enthusiasm for leading business development and technical efforts to expand Geosyntec’s market share. You will apply your extensive engineering and consulting experience to projects involving landfills, expansions, closures and post closure monitoring, transfer stations, surface impoundments, geologic and hydrogeologic investigations, solid waste planning, litigation support, and other solid waste management systems.

Geosyntec is an innovative, international engineering and consulting firm serving private and public-sector clients to address new ventures and complex problems involving our environment, natural resources, and civil infrastructure. Our engineers, scientists, technical and project employees serve our clients from offices across the world. Ranked by ENR as one of the top environmental engineering design firms, Geosyntec is internationally known for its technical leadership, broad experience, and exceptional client service.

We invest in our people.  Each employee is unique, and your career at Geosyntec will be too.  We offer competitive pay and benefits, and well-being programs to support you and your family.

To Learn More Visit: http://www.geosyntec.com/careers/


Collaborating and mentoring are cornerstones of Geosyntec’s culture. We operate under a sell-manage-do culture, and so we expect that you’d work on challenging technical projects while leveraging your existing knowledge and experience to help Geosyntec expand its current practices and capabilities through business development and client management. You may also be asked to take on project management responsibilities, along with staff management and development, and mentoring tasks. 

Some of the key responsibilities for the position may include:

  • Management of the overall delivery of multiple projects within the scope / budget / schedule expectations and ensuring quality standards on project deliverables;
  • Business development; including bringing in new clients and obtaining repeat business from existing clients, leading proposal preparation, and developing and implementing a business development plan;
  • Management and mentorship of mid-career and early-career staff and managing subcontractors.
  • Oversee design activities for civil, landfill, stormwater, post-closure use (such as solar) and site layout.
  • Review and / or perform engineering analyses such as slope stability, hydrologic and landfill gas modeling, seismic, and seepage.
  • Preparation of permit applications, design calculations, drawings, technical specifications, and construction bid packages.
  • Oversee fieldwork associated with investigation, design, and construction quality assurance services.
  • Understand local, state, and federal regulations related to solid waste including Resource Conservation and Recovery Act (RCRA) and Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA) sites.
  • Drive personal, company, and rental vehicles to client or company project or office sites, and other business locations, as needed. 

  • Bachelor's degree in civil, environmental or geotechnical engineering, or a related field of study (required) 
  • Advanced degree in a related field of study (preferred)
  • Professional registration (i.e., P.E.). (required)

  • At least 8 years of directly relevant experience in a consulting environment, or an equivalent combination of education and experience. (required) 
  • Demonstrated strong interest in solid waste. (required)
  • Proven track record in client development and management. (required)
  • Strong oral and technical writing skills. (required)
  • Experience with modeling/design tools such as AutoCAD Civil3D, fate transport modeling, Slope/W, Vadose/W, Sigma/W, and ARCGIS. (preferred)
  • Regular field work and overnight travel. (required) 
  • Current OSHA 40-hr HAZWOPER training and refreshers. (preferred) 
  • Health & Safety training, medical monitoring, and client-driven drug and background testing may be required. 
  • Valid U.S. driver’s license and a satisfactory driving record for business travel. (required)
 

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