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Remote Customer Support Engineer Jobs in Cheyenne, WY

ITW Avery Weigh-Tronix

Dillon Product Manager

Cheyenne, WY · Remote

$80K - $121K/yr

... Engineering or other technical background * Experience in Customer Service / Technical Support ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

Globe Life Inc.

Inbound Sales Agent (Remote)

Cheyenne, WY · On-site +1

The Inbound Sales Agent will provide consultative sales support to match new and existing customers ... This is a remote / work-from-home position. The schedule is as follows: * Week 1: M-F 11:30 am-8:00 ...

@Orchard

Senior Field Service Engineer

Cheyenne, WY · Remote

... settings supporting government and military customers. * Communication: Strong technical ... This role requires travel to remote field sites and the ability to work outdoors or in rugged ...

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Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Cheyenne, WY

Remote Customer Support Engineer information

See Cheyenne, WY salary details

$37K

$74.5K

$102.8K

How much do remote customer support engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote customer support engineer in Cheyenne, WY is $74,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $85,300.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Cheyenne, WY? For Remote Customer Support Engineer jobs in Cheyenne, WY, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Cheyenne, WY look for? The top searched job categories for Remote Customer Support Engineer jobs in Cheyenne, WY are:
Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Cheyenne, WY as of June 2026, with employment types broken down into 77% Full Time, 13% Part Time, 6% Temporary, and 4% Contract. Highlights an 52% Physical, 2% Hybrid, and 46% Remote job distribution, with an average salary of $74,453 per year, or $35.8 per hour.

Staff Investment Engineer

Sony Interactive Entertainment (SIE)

Cheyenne, WY • On-site, Remote

$190K - $285K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Are you on a mission to create games that bond players together into deeply invested communities? Would you like to work on something comedic with lighthearted and whimsical characters? Can you look beyond a slick interface of progressions and item rewards and imagine the accumulators, loot tables, and account storage that drives it all?

As a Staff Investment Engineer, you will architect and implement the player progression systems of an Unannounced Project from pre-production to production and beyond, giving designers the ability to engage and delight players across thousands of hours of gameplay. Most importantly, you will work with a fun, dedicated, cross-discipline team devoted to turning a creative dream into a new franchise at PlayStation.

We look for candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints.

RESPONSIBILITIES

Architect and maintain production-quality player investment systems, workflows, and tools in C++ on Unreal 5 with minimal oversight

Provide technical guidance to teammates on using and interfacing with such systems, including advising on constraints and best practices.

Collaborate daily with a cross-disciplinary team to build new gameplay experiences

REQUIRED SKILLS

Ability to write, debug, and maintain code in C++

Experience designing and building networked game systems related to long-term player pursuits

Ability to communicate with customers of different technical and non-technical backgrounds to help them navigate technology and achieve their goals

Experience with development using the Unreal Engine

NICE-TO-HAVE SKILLS

Experience working on a live service game

Experience with development on a variety of platforms (PC, console)

Experience mentoring or managing engineers

At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$190,000-$285,000 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to ourCandidate Privacy Noticefor more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

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