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Remote Customer Support Agent Jobs in Spring Valley, CA

Revelyst

Technical Product Support Agent

San Diego, CA · On-site +1

$21 - $22.50/hr

... remote desktop control tool. * Work with end users to understand, diagnose, and resolve Golf Data ... Work with customers and manufactures to organize returns and any replacement or repairs. * Work ...

TEKsystems

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

FULLY REMOTE Customer Technical Support Specialist Must have: * at least 1 year of call center * at least 1 year of healthcare experience * Medical Device Call center experience is a HUGE plus

ForgeFit

Remote Customer Service Specialist

Chula Vista, CA · On-site +1

$17.50 - $23.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

San Diego, CA · On-site +1

$18 - $24/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsCustomer Support Agent JobsRemote Customer Support Agent JobsRemote Customer Support Agent Jobs in Spring Valley, CA

Remote Customer Support Agent information

See Spring Valley, CA salary details

$11

$22

$32

How much do remote customer support agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote customer support agent in Spring Valley, CA is $22.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.62 per hour, depending on experience, location, and employer.

What is a remote customer support agent?

Remote Customer Support Agents are professionals who assist customers with inquiries, issues, or technical problems from a location outside of a traditional office, often working from home. They communicate with customers via phone, email, chat, or social media to provide information, resolve complaints, and ensure customer satisfaction. These agents use specialized software to access customer accounts and company resources, enabling them to efficiently address a wide range of concerns. The role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote Customer Support Agents play a key role in maintaining a positive customer experience for businesses operating in various industries.

What are the key skills and qualifications needed to thrive as a remote customer support agent?

To thrive as a Remote Customer Support Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk platforms is typically required. Outstanding empathy, patience, and time management are essential soft skills for building rapport and handling challenging situations. These skills and qualities ensure efficient issue resolution, customer satisfaction, and effective remote teamwork in a virtual environment.

What is the difference between Remote Customer Support Agent vs Remote Technical Support Specialist?

AspectRemote Customer Support AgentRemote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, technical issue resolution
Employer & IndustryRetail, telecom, SaaS companiesIT, software, hardware companies
Common Search IntentCustomer service roles, support jobsTechnical support, IT helpdesk roles

Remote Customer Support Agents primarily handle customer inquiries, complaints, and general support via phone, chat, or email, focusing on customer satisfaction. In contrast, Remote Technical Support Specialists resolve technical issues, troubleshoot hardware or software problems, and often require technical certifications. While both roles are remote and customer-facing, Technical Support Specialists typically need more technical expertise, making their roles more specialized within the support industry.

How do remote customer support agents typically collaborate with other team members while working from different locations?

Remote Customer Support Agents frequently use digital communication tools such as team chat platforms, video conferencing, and shared ticketing systems to stay connected with colleagues and supervisors. Regular virtual meetings and team huddles help ensure everyone is aligned on company updates, customer issues, and best practices. Collaboration often involves escalating complex cases to specialized departments or working in tandem with technical support teams to resolve customer concerns efficiently. Maintaining clear and prompt communication is essential for delivering consistent service and fostering a supportive remote work culture.
What cities near Spring Valley, CA are hiring for Remote Customer Support Agent jobs? Cities near Spring Valley, CA with the most Remote Customer Support Agent job openings:
Remote Customer Support Agent jobs near you
Infographic showing various Remote Customer Support Agent job openings in Spring Valley, CA as of August 2026, with employment types broken down into 62% Full Time, and 38% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,067 per year, or $22.1 per hour.

Technical Product Support Agent

Revelyst

San Diego, CA • On-site, Remote

$21 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Job Description

We are seeking an experienced Technical Product Support Agent to join the Revelyst Golf & Technology platform team.

As a Tier 1 Technical Product Support Agent you provide the initial Technical Support contact to the end-user. To identify, research, and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance.

This position reports to the Technical Product Support Supervisor.

As the Technical Product Support Agent, you will have an opportunity to:

  • Work with end users to troubleshoot and resolve technology and software issues over the telephone, through email, and via a web-based remote desktop control tool.
  • Work with end users to understand, diagnose, and resolve Golf Data questions.
  • Work to document incoming customer issues for reporting
  • Develop in-house & end-user documentation articles based upon experience resolving new customer issues to grow helpdesk knowledge base.
  • Work with customers and manufactures to organize returns and any replacement or repairs.
  • Work with end users to process and upsell new items.

You Have:

  • College level education in field related to Computers, Networking, or Golf or Similar Work Experience in the Marketplace
  • Working knowledge of Android, iOS, database usage, and audio-visual setup
  • Strong verbal and written communication skills.
  • Ability to quickly assess client requests and identify solutions.
  • Strong customer-focused orientation. Attention to detail.
  • Ability to work a task with a team to completion.
  • Ability to research and resolve issues, self-starter.
  • Strong working knowledge of MS Windows 7/8/10 Operating Systems and newer.
  • Previous computer or customer support experience.
  • Computer Networking Experience a Plus!

GOLF KNOWLEDGE IS A PLUS!!!

Pay Range:

Hourly Rate: $21.00 - $22.50

The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.

We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!

Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.

Equal Opportunity Employer Protected Veteran/Disabled

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