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Remote Customer Support Agent Jobs in Sandy, UT (NOW HIRING)

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Insurance Sales Agent

Eagle Mountain, UT · Remote

$125K - $175K/yr

Full support to help you achieve your goals, whatever they are! * Training: You will be assigned ... Work the hours you choose, 100% remote if desired If you are an insurance agent with 4-5 years of ...

InsuraTec

Sales Representative (Remote)

Lindon, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Lehi, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Draper, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Holladay, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Highland, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Magna, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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All JobsCustomer Support Agent JobsRemote Customer Support Agent JobsRemote Customer Support Agent Jobs in Sandy, UT

Remote Customer Support Agent information

See Sandy, UT salary details

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How much do remote customer support agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote customer support agent in Sandy, UT is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.84 per hour, depending on experience, location, and employer.

What is a remote customer support agent?

Remote Customer Support Agents are professionals who assist customers with inquiries, issues, or technical problems from a location outside of a traditional office, often working from home. They communicate with customers via phone, email, chat, or social media to provide information, resolve complaints, and ensure customer satisfaction. These agents use specialized software to access customer accounts and company resources, enabling them to efficiently address a wide range of concerns. The role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote Customer Support Agents play a key role in maintaining a positive customer experience for businesses operating in various industries.

What are the key skills and qualifications needed to thrive as a remote customer support agent?

To thrive as a Remote Customer Support Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk platforms is typically required. Outstanding empathy, patience, and time management are essential soft skills for building rapport and handling challenging situations. These skills and qualities ensure efficient issue resolution, customer satisfaction, and effective remote teamwork in a virtual environment.

What is the difference between Remote Customer Support Agent vs Remote Technical Support Specialist?

AspectRemote Customer Support AgentRemote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, technical issue resolution
Employer & IndustryRetail, telecom, SaaS companiesIT, software, hardware companies
Common Search IntentCustomer service roles, support jobsTechnical support, IT helpdesk roles

Remote Customer Support Agents primarily handle customer inquiries, complaints, and general support via phone, chat, or email, focusing on customer satisfaction. In contrast, Remote Technical Support Specialists resolve technical issues, troubleshoot hardware or software problems, and often require technical certifications. While both roles are remote and customer-facing, Technical Support Specialists typically need more technical expertise, making their roles more specialized within the support industry.

How do remote customer support agents typically collaborate with other team members while working from different locations?

Remote Customer Support Agents frequently use digital communication tools such as team chat platforms, video conferencing, and shared ticketing systems to stay connected with colleagues and supervisors. Regular virtual meetings and team huddles help ensure everyone is aligned on company updates, customer issues, and best practices. Collaboration often involves escalating complex cases to specialized departments or working in tandem with technical support teams to resolve customer concerns efficiently. Maintaining clear and prompt communication is essential for delivering consistent service and fostering a supportive remote work culture.
What job categories do people searching Remote Customer Support Agent jobs in Sandy, UT look for? The top searched job categories for Remote Customer Support Agent jobs in Sandy, UT are:
What cities near Sandy, UT are hiring for Remote Customer Support Agent jobs? Cities near Sandy, UT with the most Remote Customer Support Agent job openings:
Remote Customer Support Agent jobs near you
Infographic showing various Remote Customer Support Agent job openings in Sandy, UT as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,785 per year, or $20.6 per hour.

Licensed Insurance Agent

Embedded Insurance

Park City, UT • Remote

$125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Job Title: Licensed Insurance Agent

Location: Remote
Employment Type: Full-time
Advertised Compensation: $60K - 125K

About Embedded Insurance:
Embedded Insurance (EI) is reshaping how insurance is distributed and experienced. By partnering with digital platforms across the auto industry, we offer tailored insurance products that integrate seamlessly into user journeys. Our technology-first approach powers rapid, compliant, and personalized insurance offerings that meet customers where they already are. We're not just about selling insurance, we're about revolutionizing the customer experience and making insurance simple, personalized, and efficient for everyone.


Role Overview:

As a Licensed Insurance Agent at EI, you will meet customers at a moment that matters to bring coverage and savings through our agency offering. Because our technology builds quotes from a customer's existing insurance information, you'll spend more time engaging clients and closing sales and less time on data entry and quoting. You'll also identify and cross-sell other insurance lines, to deliver increased savings and value to our customers.


Key Responsibilities:

  • Respond to inbound leads and follow up with prospective customers via phone, email, and SMS.
  • Educate customers on auto insurance products, coverage options, and agency value.
  • Identify cross-selling opportunities and actively offer additional lines (e.g., home insurance).
  • Assume the sale, comfortable speaking assumptively and working to close.
  • Be proactive in meeting or exceeding monthly sales targets while maintaining exceptional customer service.
  • Detailed utilization of CRM to manage leads, track pipeline activity.
  • Adherence to all compliance guidelines


Requirements:

  • Active and maintained P&C license (Property & Casualty) in current state of residence required.
  • 1+ year of experience in auto insurance sales (high volume call-center experience preferred).
  • Strong communication and persuasion skills.
  • Comfortable using multiple systems simultaneously, including CRM, quoting, and rating tools.
  • Self-motivated and goal-oriented.
  • Ability to thrive in a fast-paced, fully remote environment, managing a full pipeline effectively.


Preferred Qualifications:

  • Experience with digital-first insurance platforms or insurtech environments is a big plus.
  • Familiarity with comparative raters and CRM tools (e.g., EZLynx, AgencyZoom, Salesforce)
  • Bilingual (English/Spanish) a plus.


What We Offer:

  • Dynamic, fast-paced environment with opportunities for professional growth
  • Access to industry-leading tools and resources that support your success
  • Competitive base salary + uncapped bonus opportunity
  • Incredible benefits - the best in the industry BY FAR:
    • Health, dental, vision paid at 89% (individual or family)
    • 401(k) with substantial matching
    • Generous PTO
    • Remote work flexibility
    • Career growth in a fast-scaling insuretech
    • Multi-state licensing


Schedule:

  • Full-time
  • Rotating shifts, including some evenings and weekends


Who You Are:

You're a licensed insurance professional who enjoys helping customers find the right coverage with clarity and confidence. Tech-savvy and adaptable, you're comfortable using modern sales tools and thrive in a fast-paced, goal-oriented environment. You bring strong communication skills, a self-motivated attitude, and a genuine commitment to delivering an exceptional customer experience.

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