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Remote Customer Support Agent Jobs in Edmonton, AB

Gutor

Area Sales Manager Nuclear

Edmonton, AB · Remote

Gutor is committed to providing its customers with the best possible support. The company has a ... This is a fully remote position open to candidates located in Canada or in the following US states:

BDO Canada

Developer Advocate, AI Enablement

Edmonton, AB · On-site +1

CA$93K - CA$141K/yr

This role offers ahybrid work schedule, combining remote flexibility with in-office collaboration ... AI Agent Development Support * Guide service lines in identifying high-value workflows for AI ...

Lifeworks

Quality Assurance Analyst (remote)

Edmonton, AB · On-site +1

CA$55/hr

Finally, he is able to support and peer-review tasks of other QA resources. What You'll Do * Work ... Be able to put themselves in the shoes of our clients (understand what external customers require ...

All-Fab Building Components LP

Designer

Acheson, AB · On-site +1

Remote team members must be self-driven, organized, and able to communicate effectively within a ... Provide technical support to customers, framers, and builders * Review and revise designs based on ...

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All JobsCustomer Support Agent JobsRemote Customer Support Agent JobsRemote Customer Support Agent Jobs in Edmonton, AB

Remote Customer Support Agent information

See Edmonton, AB salary details

$8

$10

$13

How much do remote customer support agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote customer support agent in Edmonton, AB is $10.83, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $11.78 per hour, depending on experience, location, and employer.

What is a remote customer support agent?

Remote Customer Support Agents are professionals who assist customers with inquiries, issues, or technical problems from a location outside of a traditional office, often working from home. They communicate with customers via phone, email, chat, or social media to provide information, resolve complaints, and ensure customer satisfaction. These agents use specialized software to access customer accounts and company resources, enabling them to efficiently address a wide range of concerns. The role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote Customer Support Agents play a key role in maintaining a positive customer experience for businesses operating in various industries.

What are the key skills and qualifications needed to thrive as a remote customer support agent?

To thrive as a Remote Customer Support Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk platforms is typically required. Outstanding empathy, patience, and time management are essential soft skills for building rapport and handling challenging situations. These skills and qualities ensure efficient issue resolution, customer satisfaction, and effective remote teamwork in a virtual environment.

How do remote customer support agents typically collaborate with other team members while working from different locations?

Remote Customer Support Agents frequently use digital communication tools such as team chat platforms, video conferencing, and shared ticketing systems to stay connected with colleagues and supervisors. Regular virtual meetings and team huddles help ensure everyone is aligned on company updates, customer issues, and best practices. Collaboration often involves escalating complex cases to specialized departments or working in tandem with technical support teams to resolve customer concerns efficiently. Maintaining clear and prompt communication is essential for delivering consistent service and fostering a supportive remote work culture.

What is the difference between Remote Customer Support Agent vs Remote Technical Support Specialist?

AspectRemote Customer Support AgentRemote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, technical issue resolution
Employer & IndustryRetail, telecom, SaaS companiesIT, software, hardware companies
Common Search IntentCustomer service roles, support jobsTechnical support, IT helpdesk roles

Remote Customer Support Agents primarily handle customer inquiries, complaints, and general support via phone, chat, or email, focusing on customer satisfaction. In contrast, Remote Technical Support Specialists resolve technical issues, troubleshoot hardware or software problems, and often require technical certifications. While both roles are remote and customer-facing, Technical Support Specialists typically need more technical expertise, making their roles more specialized within the support industry.

What are popular job titles related to Remote Customer Support Agent jobs in Edmonton, AB?

For Remote Customer Support Agent jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Agent jobs in Edmonton, AB look for?

The top searched job categories for Remote Customer Support Agent jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Remote Customer Support Agent jobs?

Cities near Edmonton, AB with the most Remote Customer Support Agent job openings:

Remote Customer Support Agent jobs near you
Infographic showing various Remote Customer Support Agent job openings in Edmonton, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $22,529 per year, or $10.8 per hour.

Remote Client Success Specialist

AO Garcia Agency

Edmonton, AB • Remote

Full-time

Re-posted 3 days ago

Job description

Join a Fast-Growing Remote Team

Are you looking for a career where your hard work is recognized and your growth has no limits? Join a fast-growing, technology-driven organization that values motivated individuals who are ready to make an impact and build a rewarding career from home.

What You'll Do

As part of our team, you'll help clients through virtual consultations while delivering exceptional service and building long-term relationships.

Your responsibilities will include:

  • Conducting virtual meetings with clients via web conferencing
  • Understanding each client's needs and presenting appropriate solutions
  • Building strong, lasting client relationships through ongoing follow-ups
  • Maintaining accurate client records, scheduling appointments, and completing other administrative tasks as needed
What We Offer
  • 100% Remote Work
  • No Cold Calling
  • Qualified Leads Provided
  • Weekly Pay
  • Performance-Based Career Advancement
  • Renewal Opportunities
  • Comprehensive Training & Ongoing Mentorship
  • Access to Industry-Leading Technology and Tools
  • Supportive Team Environment Focused on Your Success
We're Looking For Individuals Who Are
  • Self-motivated and driven to succeed
  • Passionate about helping others
  • Competitive with a positive attitude
  • Dependable and professional
  • Strong communicators
  • Adaptable in a fast-paced environment
  • Coachable and eager to learn
  • Team-oriented with a commitment to excellence
Ready to Grow Your Career?

If you're looking for a flexible remote opportunity with unlimited growth potential, we'd love to hear from you.

Apply today and discover how you can build a rewarding career while working from the comfort of your home.

Please Note:

  • All interviews are conducted virtually via Zoom.
  • Global Elite Empire Consultants is an independent third-party recruiting firm and is not an insurance agency.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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