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Remote Customer Support Agent Jobs in Boca Raton, FL

Carrier

DCIM Support Specialist

FL · On-site +1

$79K - $158K/yr

This is a remote position with a preference for candidates located within the Pacific Time Zone ... Proficiently handle complex customer matters and ensure escalation to management if necessary.

Krieger Real Estate

Real Estate Agent

Fort Lauderdale, FL · Remote

$48K - $196K/yr

... office support. This is a prime opportunity for licensed real estate professionals eager to ... Free CRM, AI Follow-Up System, and Document Management * Buyer Leads Provided * Fully Remote ...

Krieger Real Estate

Real Estate Agent

Hollywood, FL · Remote

$48K - $196K/yr

... office support. This is a prime opportunity for licensed real estate professionals eager to ... Free CRM, AI Follow-Up System, and Document Management * Buyer Leads Provided * Fully Remote ...

Physician Care Centers

Live Agent

Lake Worth, FL · Remote

$19 - $23/hr

This full-time, remote position offers a fantastic opportunity to support our healthcare services by providing exceptional customer service and assistance to our patients. As a Live Agent, you will ...

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All JobsCustomer Support Agent JobsRemote Customer Support Agent JobsRemote Customer Support Agent Jobs in Boca Raton, FL

Remote Customer Support Agent information

See Boca Raton, FL salary details

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How much do remote customer support agent jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote customer support agent in Boca Raton, FL is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.79 per hour, depending on experience, location, and employer.

What are Remote Customer Support Agents?

Remote Customer Support Agents are professionals who assist customers with inquiries, issues, or technical problems from a location outside of a traditional office, often working from home. They communicate with customers via phone, email, chat, or social media to provide information, resolve complaints, and ensure customer satisfaction. These agents use specialized software to access customer accounts and company resources, enabling them to efficiently address a wide range of concerns. The role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote Customer Support Agents play a key role in maintaining a positive customer experience for businesses operating in various industries.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Agent, and why are they important?

To thrive as a Remote Customer Support Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk platforms is typically required. Outstanding empathy, patience, and time management are essential soft skills for building rapport and handling challenging situations. These skills and qualities ensure efficient issue resolution, customer satisfaction, and effective remote teamwork in a virtual environment.

What is the difference between Remote Customer Support Agent vs Remote Technical Support Specialist?

AspectRemote Customer Support AgentRemote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, technical issue resolution
Employer & IndustryRetail, telecom, SaaS companiesIT, software, hardware companies
Common Search IntentCustomer service roles, support jobsTechnical support, IT helpdesk roles

Remote Customer Support Agents primarily handle customer inquiries, complaints, and general support via phone, chat, or email, focusing on customer satisfaction. In contrast, Remote Technical Support Specialists resolve technical issues, troubleshoot hardware or software problems, and often require technical certifications. While both roles are remote and customer-facing, Technical Support Specialists typically need more technical expertise, making their roles more specialized within the support industry.

How do Remote Customer Support Agents typically collaborate with other team members while working from different locations?

Remote Customer Support Agents frequently use digital communication tools such as team chat platforms, video conferencing, and shared ticketing systems to stay connected with colleagues and supervisors. Regular virtual meetings and team huddles help ensure everyone is aligned on company updates, customer issues, and best practices. Collaboration often involves escalating complex cases to specialized departments or working in tandem with technical support teams to resolve customer concerns efficiently. Maintaining clear and prompt communication is essential for delivering consistent service and fostering a supportive remote work culture.
What cities near Boca Raton, FL are hiring for Remote Customer Support Agent jobs? Cities near Boca Raton, FL with the most Remote Customer Support Agent job openings:
Remote Customer Support Agent jobs near you

Licensed Life and Health Insurance Agent - Remote Position - Flexible Hours

GIA Legacy Planning

Fort Lauderdale, FL • On-site, Remote

Full-time

Posted 12 hours ago

Job description

Licensed Life and Health Insurance Agent - Remote Position - Flexible Hours
Location: Remote Position/ Work from Home
Job Type: Full-Time/Part-Time
Compensation: Uncapped Commission-Based
About Us:
GIA Legacy planning is a dynamic and client-focused insurance agency. We specialize in providing personalized insurance solutions to protect families and businesses. Our culture is built on integrity, mentorship, and professional growth.
Job Overview:
We are seeking motivated Licensed Life and Health Insurance Agents who are eager to grow their careers while enjoying the flexibility of remote work. We are passionate about helping clients reach their financial goals and always acting in their best interest. As a part of our team, you'll have access to high-quality leads, advanced sales technology, and top-tier training to help you succeed. As an agent, you will work directly with prospects and clients, assessing their personal needs, evaluating appropriate recommendations, and placing coverage to address those needs. Making an impact from the convenience of working remotely.
Responsibilities:
  • Identify client needs and recommend tailored insurance solutions
  • Develop and maintain strong client relationships
  • Generate leads through networking, referrals, and company-provided resources
  • Educate clients on available policies and coverage options
  • Follow up with prospects to close sales and maintain customer satisfaction
  • Stay informed about industry trends and product offerings
  • Work independently while collaborating with a supportive team

What We Offer:
  • Competitive commission structure with potential for bonuses
  • Flexible work schedule (remote position)
  • Comprehensive training and mentorship programs
  • Access to top-rated insurance carriers and products
  • Opportunities for career growth and leadership development
  • Supportive team culture with ongoing coaching and professional development

Requirements:
  • Insurance license (or willingness to obtain one - we provide guidance)
  • Strong communication and interpersonal skills
  • Self-motivated with a results-driven mindset
  • Ability to work independently and manage time effectively
  • Basic computer skills for CRM and client management

Locations Fort Lauderdale, FL Remote status Fully Remote

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