ZipRecruiter

Log In

2

Remote Customer Support Agent Jobs in Wisconsin (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Madison, WI · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

LeafHome

Remote Customer Care

Kaukauna, WI · On-site +1

$16/hr

Support - Inclusion, sustainability, and reliability surround everything we do * Personal Growth ... The Customer Care Coordinator handles customer inbound and outbound calls, primarily with customers ...

EnsoData

Customer Success Support Specialist

Madison, WI · On-site +1

$25 - $26/hr

We are looking for a Customer Success Support Specialist who serves as a primary point of contact ... Ability to work collaboratively in a remote and cross-functional environment Preferred ...

Harris

Customer issues can span application functionality, data, integrations, environments, databases ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

Customer issues can span application functionality, data, integrations, environments, databases ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Cayenta

Customer issues can span application functionality, data, integrations, environments, databases ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

Customer issues can span application functionality, data, integrations, environments, databases ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

next page

Showing results 1-20

All JobsCustomer Support Agent JobsRemote Customer Support Agent JobsRemote Customer Support Agent Jobs in Wisconsin

Remote Customer Support Agent information

See Wisconsin salary details

$11

$21

$31

How much do remote customer support agent jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote customer support agent in Wisconsin is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $24.28 per hour, depending on experience, location, and employer.

What is a remote customer support agent?

Remote Customer Support Agents are professionals who assist customers with inquiries, issues, or technical problems from a location outside of a traditional office, often working from home. They communicate with customers via phone, email, chat, or social media to provide information, resolve complaints, and ensure customer satisfaction. These agents use specialized software to access customer accounts and company resources, enabling them to efficiently address a wide range of concerns. The role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote Customer Support Agents play a key role in maintaining a positive customer experience for businesses operating in various industries.

What are the key skills and qualifications needed to thrive as a remote customer support agent?

To thrive as a Remote Customer Support Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk platforms is typically required. Outstanding empathy, patience, and time management are essential soft skills for building rapport and handling challenging situations. These skills and qualities ensure efficient issue resolution, customer satisfaction, and effective remote teamwork in a virtual environment.

How do remote customer support agents typically collaborate with other team members while working from different locations?

Remote Customer Support Agents frequently use digital communication tools such as team chat platforms, video conferencing, and shared ticketing systems to stay connected with colleagues and supervisors. Regular virtual meetings and team huddles help ensure everyone is aligned on company updates, customer issues, and best practices. Collaboration often involves escalating complex cases to specialized departments or working in tandem with technical support teams to resolve customer concerns efficiently. Maintaining clear and prompt communication is essential for delivering consistent service and fostering a supportive remote work culture.

What is the difference between Remote Customer Support Agent vs Remote Technical Support Specialist?

AspectRemote Customer Support AgentRemote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, technical issue resolution
Employer & IndustryRetail, telecom, SaaS companiesIT, software, hardware companies
Common Search IntentCustomer service roles, support jobsTechnical support, IT helpdesk roles

Remote Customer Support Agents primarily handle customer inquiries, complaints, and general support via phone, chat, or email, focusing on customer satisfaction. In contrast, Remote Technical Support Specialists resolve technical issues, troubleshoot hardware or software problems, and often require technical certifications. While both roles are remote and customer-facing, Technical Support Specialists typically need more technical expertise, making their roles more specialized within the support industry.

What are popular job titles related to Remote Customer Support Agent jobs in Wisconsin?

For Remote Customer Support Agent jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Agent jobs in Wisconsin look for?

The top searched job categories for Remote Customer Support Agent jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Customer Support Agent jobs?

Cities in Wisconsin with the most Remote Customer Support Agent job openings:

Remote Customer Support Agent jobs near you
Infographic showing various Remote Customer Support Agent job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,445 per year, or $21.8 per hour.

Remote Customer Support - Travel Industry

Green Bay, WI • Remote

Dreams Travel CR
See more jobs at Dreams Travel CRexternal

Full-time

Posted 3 days ago

New

Job description

We are looking for motivated individuals who are passionate about travel to join our growing team as Travel Experience Specialists in a remote work environment.

In this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process.

As a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences. This is an excellent opportunity to develop skills within the travel industry, collaborate with international travel suppliers, and build a flexible career while supporting travelers at every stage of their journey.

Key Responsibilities:

  • Communicate with clients
    through various platforms
  • Assist with travel
    confirmations
  • Provide accurate and helpful
    information
  • Follow up with clients prior
    to travel

Requirements:

  • Strong attention to detail
  • Good organizational skills
  • Customer service experience
    preferred
  • Interest in the travel
    industry

Benefits:

  • Work from home
  • Flexible schedule
  • Ongoing training
  • Growth potential

Apply