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Remote Customer Success Representative Jobs in Paramus, NJ

Revenue

Enterprise Customer Success Manager

Manhattan, NY · Remote

$120K - $165K/yr

We are the only sales platform that guides reps before, during, and after every interaction ... We are on the hunt for trailblazing, customer success representatives who want to help companies ...

Revenue

Enterprise Customer Success Manager

Manhattan, NY · Remote

$120K - $165K/yr

We are the only sales platform that guides reps before, during, and after every interaction ... We are on the hunt for trailblazing, customer success representatives who want to help companies ...

Fiverr

Customer Success Manager

Manhattan, NY · On-site +1

$80K - $88K/yr

Our work model is hybrid, combining remote and on-site work . This allows us to get things done ... Represent the voice of the customer to provide feedback and insights via high touch relationships ...

Recast, LLC

Customer Success Manager

Manhattan, NY · Remote

$100K - $130K/yr

Working with a remote-first team --We have a distributed, global team and you'll need to be ... Customer Success Manager jobs in United States . United States $113,812.00-$122,850.00 5 days ago ...

New

Renterra

Customer Success Manager

Manhattan, NY · On-site +1

... Remote / work-from-home options An inclusive and supportive team culture Opportunities for ... business and our customers' success If you're passionate about building strong customer ...

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Remote Customer Success Representative information

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How much do remote customer success representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote customer success representative in Paramus, NJ is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $25.53 per hour, depending on experience, location, and employer.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are popular job titles related to Remote Customer Success Representative jobs in Paramus, NJ?

For Remote Customer Success Representative jobs in Paramus, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Representative jobs in Paramus, NJ look for?

The top searched job categories for Remote Customer Success Representative jobs in Paramus, NJ are:

What cities near Paramus, NJ are hiring for Remote Customer Success Representative jobs?

Cities near Paramus, NJ with the most Remote Customer Success Representative job openings:

Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Paramus, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,969 per year, or $24.5 per hour.

Customer Success Representative

Flagler Health

New York, NY • Remote

Full-time

Re-posted 13 days ago

Job description

Flagler Health is building the clinical operating system for modern musculoskeletal care.

We partner with MSK provider groups and specialty clinics to help them grow, operate more efficiently, and deliver better longitudinal care across patient acquisition, clinical workflows, and ongoing patient engagement. Our platform sits at the intersection of care delivery and clinic operations, helping providers capture more value across the full patient lifecycle.

We’ve recently raised our Series B and are entering our next phase of growth.

Key Responsibilities

  • Own the ongoing relationship with assigned healthcare customers, driving adoption and ensuring they realize real value from our platform.

  • Serve as the primary point of contact, acting as the connective tissue between customers and internal teams.

  • Translate customer needs into outcomes, surfacing feedback and advocating as the voice of the customer.

  • Proactively identify risks and opportunities within accounts to support retention and growth.

  • Travel approximately 25% to engage with customers on the ground.

Required Qualifications

  • 1–3 years of experience in healthtech, or in a healthcare setting working closely with health technology (e.g., athenahealth or similar platforms).

  • Strong understanding of the pace and nuance of healthcare, with a track record of building durable customer relationships.

  • Organized, proactive, and energized by solving customer problems.

  • Clear communicator who takes ownership and thrives in a fast-moving, mission-driven environment.

  • Customer success experience specifically within healthtech is a strong plus.

Our values

This is what you can expect of your teammates at Flagler:

  • Persistence + ownership of outcomes: We wear many hats and aren’t afraid to run through walls to solve hard problems.

  • Personal + professional growth: We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail.

  • Don’t take things personally: We value and react quickly to constructive feedback.

  • Speed is our ally: In the fast-paced world of startups, we understand the value of moving swiftly. We thrive on the adrenaline of working rapidly.

  • Be Right: We are highly detailed oriented and try to be right, a lot.