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Remote Customer Success Engineer Jobs in Georgetown, KY

ABB

Commercial Proposal Engineer

Lexington, KY · Remote

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

ABB

Protection and Control Engineer

Lexington, KY · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

Schnabel Inc.

Senior Dam Safety Engineer

Lexington, KY · On-site +1

$135K - $215K/yr

... success of our growing firm. Benefit options include: * Medical insurance * Dental insurance ... Must be able to occasionally travel to project sites, both local and remote, and be able to lift ...

ABB

Senior Project Engineer

Lexington, KY · Remote

$97K - $127K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Experience in customer-facing roles with strong presentation and negotiation skills. More about us ...

Lochner

Roadway Engineer EIT - Lexington, KY

Lexington, KY · On-site +1

$68K - $90K/yr

... success story. Lochner - learn more about us Your impact: * Apply knowledge of engineering to ... Flexible Work Schedules (Hybrid or Remote, when possible) * Wellness Program for Physical and ...

Lochner

Roadway Engineer

Lexington, KY · On-site +1

... success story. Lochner - learn more about us Your impact * Design of roadways and drainage for KYTC ... Flexible Work Schedules (Hybrid or Remote, when possible) * Wellness Program for Physical and ...

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Remote Customer Success Engineer information

See Georgetown, KY salary details

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How much do remote customer success engineer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote customer success engineer in Georgetown, KY is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.79 per hour, depending on experience, location, and employer.

How does a Remote Customer Success Engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a Remote Customer Success Engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as a Remote Customer Success Engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Success Engineer jobs in Georgetown, KY? For Remote Customer Success Engineer jobs in Georgetown, KY, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Engineer jobs in Georgetown, KY look for? The top searched job categories for Remote Customer Success Engineer jobs in Georgetown, KY are:
What cities near Georgetown, KY are hiring for Remote Customer Success Engineer jobs? Cities near Georgetown, KY with the most Remote Customer Success Engineer job openings:
Remote Customer Success Engineer jobs near you
Customer Success Associate (Remote)

Customer Success Associate (Remote)

Globe Life American Income Division

Lexington, KY • On-site, Remote

Full-time

Medical, Life

Posted 7 days ago

Job description

Build a Flexible Career While Making a Meaningful Impact
Are you ready to create a career that offers flexibility, growth, and purpose? AO is seeking motivated, people-focused individuals who are passionate about helping others and building long-term success in a fully remote environment.
This opportunity allows you to work from anywhere, create a schedule that fits your lifestyle, and grow professionally while making a real difference in the lives of working families. Whether you're beginning a new career or looking for greater flexibility and opportunity, AO provides the training, mentorship, and support to help you succeed.
Requirements • Responsibilities • Rewards
🌎 100% Remote Flexibility
Work from anywhere in the U.S. with no commuting and the freedom to create a schedule that supports your goals and lifestyle.
⏰ Flexible Scheduling
Design your workday around what matters most while maintaining the flexibility to achieve professional success.
💰 Weekly Pay + Performance Bonuses
Earn consistent weekly income with additional performance-based bonuses and advancement opportunities.
📚 Ongoing Training & Development
Participate in professional development programs, mentorship, and weekly virtual training led by experienced industry leaders.
♥ Comprehensive Benefits
  • Life insurance coverage
  • Health insurance reimbursement program after 90 days
  • Residual income opportunities through long-term client relationships
💻 Industry-Leading Tools & Technology
Access modern virtual systems and resources designed to streamline workflows and support your success in a remote environment.
Key Responsibilities
Client Engagement
Support new and existing clients by answering questions, reviewing coverage options, and providing professional guidance.
Personalized Client Support
Recommend customized solutions based on individual client needs and eligibility.
Ongoing Learning & Development
Stay informed on product updates, industry trends, and compliance standards through ongoing training and mentorship.
Team Collaboration
Work within a positive, supportive remote team environment focused on communication, growth, and success.
Relationship Building
Develop meaningful, long-term client relationships through consistent follow-up, trust, and exceptional customer service.
Preferred Skills & Traits
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Adaptability and openness to continuous learning
  • Ability to work independently while collaborating remotely
  • Goal-oriented mindset with a strong drive to succeed
  • Professionalism, reliability, and strong organizational skills
  • Positive attitude and commitment to helping others

No prior industry experience is required. Full training and ongoing mentorship are provided.
What Awaits You
Work-Life Balance
Build a rewarding career without sacrificing personal time, family priorities, or flexibility.
Growth-Focused Culture
Join a supportive community that values professional development, mentorship, wellness, and long-term success.
Leadership Opportunities
Access clear pathways into leadership and management through performance, consistency, and development.
Incentives & Recognition
Qualify for incentive trips, recognition events, leadership conventions, and additional performance rewards.
Ready to Ignite Your Career?
If you're a motivated, service-driven professional ready to make a meaningful impact while working from home, we encourage you to apply today.
AO will support your growth every step of the way through mentorship, training, leadership development, and a culture built around success.
👉 Apply today and start building a flexible remote career with purpose and unlimited potential.
Note: All interviews are conducted through Zoom video conferencing for convenience and accessibility.

Apply