ZipRecruiter

Log In

2

Remote Customer Success Engineer Jobs in Delavan, IL

Hansoninc

Deputy CAD Administrator

Peoria, IL · On-site +1

$50/hr

... of engineering and technical deliverables. Key Competencies * Technical problem-solving * Collaboration and customer service mindset * Process improvement orientation * Communication and ...

New

Hansoninc

Cultural Resource Specialist

Peoria, IL · On-site +1

$60K - $80K/yr

The belief in sustainability within our company's practices creates a focus on client success and ... Coordinate with engineers, planners, environmental scientists, and project managers to support ...

micro1 AI

Director of Biostatistics

Peoria, IL · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a dynamic customer project focused on AI-assisted clinical research. In this role, you'll apply your ...

previous page

Showing results 21-39

All JobsCustomer Success Engineer JobsRemote Customer Success Engineer JobsRemote Customer Success Engineer Jobs in Delavan, IL

Remote Customer Success Engineer information

See Delavan, IL salary details

$9

$20

$40

How much do remote customer success engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer success engineer in Delavan, IL is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.68 per hour, depending on experience, location, and employer.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What job categories do people searching Remote Customer Success Engineer jobs in Delavan, IL look for? The top searched job categories for Remote Customer Success Engineer jobs in Delavan, IL are:
What cities near Delavan, IL are hiring for Remote Customer Success Engineer jobs? Cities near Delavan, IL with the most Remote Customer Success Engineer job openings:
Remote Customer Success Engineer jobs near you
Infographic showing various Remote Customer Success Engineer job openings in Delavan, IL as of June 2026, with employment types broken down into 33% Full Time, 61% Part Time, and 6% Contract. Highlights an 35% Physical, 3% Hybrid, and 62% Remote job distribution, with an average salary of $43,269 per year, or $20.8 per hour.

Client Care Coordinator (Travel)

Livetripexperience

Peoria, IL • Remote

$17.75 - $23/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients\' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel.

Key Responsibilities

  • Coordinate communication between clients and travel providers to resolve questions and issues.
  • Manage administrative tasks related to booking confirmations, cancellations, and refunds.
  • Ensure all client data and itinerary details are accurate and up to date.
  • Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
  • Collaborate with the remote team to streamline service processes and improve client satisfaction.

Ideal Candidate

  • Detail-Oriented: You pay close attention to dates, names, and specific travel requirements.
  • Strong Communicator: You can explain complex travel information simply and clearly.
  • Self-Motivated: You thrive in a remote environment where you manage your own workflow.
  • Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential.
  • Passion: An interest in the travel industry and helping others explore the world.

What We Offer

  • Remote position with a flexible schedule.
  • A collaborative culture that values your input.
  • Full training provided to ensure your success.
  • Competitive travel perks and benefits.

Apply