Remote Customer Success Engineer Jobs in Anderson, SC

Location:

Remote - North Carolina, United States

Job ID:

R0120825

Date Posted:

2026-03-09

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Production & Skilled Trades

Job Schedule:

Full time

Remote:

Yes

Job Description:

Are you ready to help shape the future of energy? At Hitachi Energy, we're not just powering homes and industries-we're powering progress. As a global leader in grid technologies, we're tackling one of the most urgent challenges of our time: balancing soaring electricity demand with the need to decarbonize the power system.

We're seeking a passionate Vice President of Operations leader to join our team Distribution Transformer business unit and lead operations across North America. This position will be remote based. This is your chance to demonstrate your manufacturing leadership-where your expertise will directly influence the future of sustainable power infrastructure.

This role offers a unique opportunity to continue our commitment to growth, safety, quality and continuous improvement. If you're ready to make an impact in a fast-evolving industry, we invite you to bring your voice, your vision, and your values to Hitachi Energy.

How You'll Make an Impact:

Strategy:

• Implement the North America strategy ensuring business development and sustainable growth in the market.
• Achieves established targets through regular oversight and definition of improvement actions.

Performance Targets:

• Lead, own, and secure year-on-year operational targets, including Health, Safety, and Environment (HSE), Quality, and P&L set by the North America BU leadership.
• Enhance Distribution Transformers North America performance and ensure timely reporting of operational and financial results.

Project and Service Execution:

• Lead and orchestrate the local team, consisting of direct line reports and North America functions, to ensure overall operational capacity and capability.
• Ensure timely delivery of products, projects, and services, meeting targets for HSE, quality, schedule, financial results, and customer satisfaction.

Sales and Customer Relations:

• Lead the Distribution Transformers for North America to ensure common focus and targets aligned with the North America and Global Product Group strategy.
• Build and maintain strong relationships with new and existing customers to ensure customer satisfaction.

Quality and Continuous Improvement:

• Lead culture and behavioral change to continuously improve performance by driving continued improvements in compliance, productivity, delivery, and cost optimization year on year.
• Ensure project quality capacity aligns with operational requirements to support the delivery of customer projects.

Health, Safety & Integrity:

• Implement HSE and business compliance standards and regulations, both internal and country-specific, within the units.
• Maintain a secure work environment, implement ongoing HSE improvement processes, and uphold integrity performance.

People Leadership and Development:

• Ensure the area of responsibility is properly organized, staffed, skilled, and directed.
• Guide, motivate, and develop subordinates according to HR policies.

Your Background:

• Required: Bachelor's Degree: Engineering, Business Administration, Marketing, or a related field

• Preferred: Master's Degree: An MBA or a Master's in a relevant field can be advantageous

• 10 to 15 years' experience of factory management and in the implementation of Lean principles in traditional manufacturing environment

• Leadership Experience: Proven track record of leading teams and managing projectswith a strategic oversight of a specific product or product group.

• Experience of managing manufacturing units in multiple locations and geographies

• Must have permanent US work authorization
• Competitive base compensation $225K - $290K plus incentives which will be based on experience.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.