ZipRecruiter

Log In

2

Remote Customer Success Engineer Jobs in Columbia, SC

Liveops

Remote Customer Service Representative

Sumter, SC · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Afni, Inc.

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

We believe in you and invest in your success! From the very beginning, our coaches and trainers ... This position is for wireless customer service, so you will be handling mainly inbound calls from ...

Qualio

Account Manager (East Coast)

North, SC · Remote

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia. What's the opportunity? As an Account Manager you are a key member of the Customer Success team ...

Cloudbeds

Senior Backend Engineer

North, SC · Remote

$140K - $160K/yr

Location: Remote How You'll Make an Impact: As a Senior Backend Engineer on the Booking Engine ... Your goal is to deliver an exceptional experience to customers around the world, with quality ...

Third-Party Job Posts

Senior Backend Engineer

North, SC · Remote

$140K - $160K/yr

Location: Remote How You'll Make an Impact: As a Senior Backend Engineer on the Booking Engine ... Your goal is to deliver an exceptional experience to customers around the world, with quality ...

Third-Party Job Posts

Senior Backend Engineer

North, SC · Remote

$140K - $160K/yr

Location: Remote How You'll Make an Impact: As a Senior Backend Engineer on the Booking Engine ... Your goal is to deliver an exceptional experience to customers around the world, with quality ...

Third-Party Job Posts

Senior Backend Engineer

North, SC · Remote

$140K - $160K/yr

Location: Remote How You'll Make an Impact: As a Senior Backend Engineer on the Booking Engine ... Your goal is to deliver an exceptional experience to customers around the world, with quality ...

Stacklok

Sr. Software Engineer - Platform

North, SC · On-site +1

$189K - $231K/yr

Location This is a remote role based in North America, with a strong preference for candidates ... Customers are signing on now, the platform is being hardened for their production environments, and ...

Stacklok

Software Engineer II - Platform

North, SC · On-site +1

$157K - $192K/yr

Location This is a remote role based in North America, with a strong preference for candidates ... Customers are signing on now, the platform is being hardened for their production environments, and ...

next page

Showing results 1-20

All JobsCustomer Success Engineer JobsRemote Customer Success Engineer JobsRemote Customer Success Engineer Jobs in Columbia, SC

Remote Customer Success Engineer information

See Columbia, SC salary details

$10

$22

$43

How much do remote customer success engineer jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote customer success engineer in Columbia, SC is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $23.37 per hour, depending on experience, location, and employer.

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are the most commonly searched types of Customer Success Engineer jobs in Columbia, SC?

The most popular types of Customer Success Engineer jobs in Columbia, SC are:

What are popular job titles related to Remote Customer Success Engineer jobs in Columbia, SC?

For Remote Customer Success Engineer jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Engineer jobs in Columbia, SC look for?

The top searched job categories for Remote Customer Success Engineer jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Remote Customer Success Engineer jobs?

Cities near Columbia, SC with the most Remote Customer Success Engineer job openings:

Remote Customer Success Engineer jobs near you
Infographic showing various Remote Customer Success Engineer job openings in Columbia, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,598 per year, or $22.4 per hour.

REMOTE | Weekly Pay | Training Provided

Columbia, SC • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$14.75 - $20/hr

Full-time

Medical, Life

Posted 17 days ago

Job description

Remote Customer Service Representative | Work From Home | Weekly Pay | Training Provided
Company: AO | Globe Life
Location: 100% Remote (United States)
Build a Career on Your Terms
Looking for a rewarding work-from-home career that offers flexibility, professional growth, and unlimited advancement potential?
AO, a proud member of the Globe Life family, is seeking motivated individuals to join our team as Remote Customer Service Representatives / Client Benefits Representatives. In this fully remote position, you'll meet with clients virtually, provide exceptional customer service, explain benefit options, and help working families make informed decisions to protect their financial future.
Whether you're beginning your career or looking for a new opportunity, we'll provide the training, mentorship, and support you need to succeed.
No previous insurance experience is required. Comprehensive training is provided.
What You'll Do
  • Meet with clients virtually using Zoom.
  • Provide exceptional customer service and client support.
  • Answer questions and explain life, accident, and supplemental health benefit options.
  • Guide clients through the enrollment process.
  • Build long-term client relationships through trust and professionalism.
  • Maintain accurate client records and follow-up documentation.
  • Participate in weekly coaching, leadership development, and ongoing virtual training.
What You'll Gain
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a work schedule that fits your lifestyle and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance-based incentives.
🎓 Leadership Development & Training
Receive comprehensive onboarding, one-on-one mentorship, and ongoing professional development from experienced leaders.
🤝 Union Support
Work within a union-supported environment that values stability, fairness, and long-term career growth.
♥ Comprehensive Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Career Advancement
  • Leadership Development
  • Retirement Opportunities
Incentive Travel
Top performers may qualify for company-sponsored trips, conferences, and recognition events.
Who We're Looking For
  • Strong communication and interpersonal skills.
  • Customer-focused mindset with a passion for helping others.
  • Self-motivated, dependable, and goal-oriented.
  • Comfortable working independently while collaborating with a remote team.
  • Basic computer proficiency and reliable high-speed internet.
  • Positive attitude with a willingness to learn and grow.

Experience in customer service, retail, healthcare, hospitality, banking, education, military, administration, or sales is helpful-but not required.
Why AO?
For more than 70 years, AO has helped protect working families by providing life, accident, and supplemental health insurance benefits across North America.
Our mission is simple:
Protect Every Child. Serve All Working People.
We combine the stability of an established organization with the flexibility of a fully remote workplace, allowing you to build a meaningful career with unlimited growth potential.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient, efficient, and accessible from wherever you are.
Ready to Take Control of Your Future?
If you enjoy helping people, building relationships, and want a career where your effort directly contributes to your success, we'd love to hear from you.
Apply today and begin building a rewarding remote career with AO.AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply