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Remote Customer Success Engineer Jobs in Nebraska

... we work, serve our customers, and drive business outcomes. The successful candidate will ... Proven experience as a Software Engineer or similar role. * Proven proficiency in MSSQL and ...

... we work, serve our customers, and drive business outcomes. The successful candidate will ... Proven experience as a Software Engineer or similar role. * Proven proficiency in MSSQL and ...

... we work, serve our customers, and drive business outcomes. The successful candidate will ... Proven experience as a Software Engineer or similar role. * Proven proficiency in MSSQL and ...

... we work, serve our customers, and drive business outcomes. The successful candidate will ... Proven experience as a Software Engineer or similar role. * Proven proficiency in MSSQL and ...

Our platform processes critical billing and customer operations for organizations that rely on ... Our success has been realized through investments in our proprietary software and market expertise.

... customers while cutting back on their own workloads by using accurate data to map outages, track ... Our success has been realized through investments in our proprietary software and market expertise.

... customers while cutting back on their own workloads by using accurate data to map outages, track ... Our success has been realized through investments in our proprietary software and market expertise.

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

This position is fully remote, while occasional travel may be required. Primary Responsibilities ... Drive customer success with data. Partner with data science and cross-functional teams to address ...

$139K - $168K/yr

... success and grow together through meaningful work. Join us on this journey to create a positive ... Our small engineering team works on challenging problems every day. We have a culture that's rooted ...

New

$139K - $168K/yr

... success and grow together through meaningful work. Join us on this journey to create a positive ... Our small engineering team works on challenging problems every day. We have a culture that's rooted ...

New

... engineering organization. The central challenge is to master the balance between two competing ... our customers. Success in this role requires a strategic business partner for the EVP who can ...

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Showing results 1-20

Remote Customer Success Engineer information

How does a Remote Customer Success Engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a Remote Customer Success Engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as a Remote Customer Success Engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Success Engineer jobs in Nebraska? For Remote Customer Success Engineer jobs in Nebraska, the most frequently searched job titles are:
What cities in Nebraska are hiring for Remote Customer Success Engineer jobs? Cities in Nebraska with the most Remote Customer Success Engineer job openings:
Infographic showing various Remote Customer Success Engineer job openings in Nebraska as of July 2026, with employment types broken down into 74% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.
(Remote) Software Developer

(Remote) Software Developer

Harris

Blair, NE • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

68th of 209 rated software companies


Job description

MACC, a division of Harris; is seeking a Software Developer who has expertise in MSSQL, REST API, C# (.NET Core), and Angular (Typescript, HTML, CSS).

The ideal candidate will be responsible for designing, developing, and maintaining high-quality software solutions that meet our business needs.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 10% for AGM in Eastern Nebraska. Candidates must hold a current, valid passport and be legally eligible to travel. This includes either passport based visa exemption or possession of any required travel visas for entry into the United States.

Salary:

40K - 65K

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.


What your impact will be:

  • Design, develop, and maintain database solutions using MSSQL.
  • Develop and maintain RESTful APIs to support various applications.
  • Write clean, scalable, and efficient code in C# using .NET Core.
  • Develop and maintain front-end applications using Angular, Typescript, HTML, and CSS.
  • Partner with cross-functional teams to define, design, and ship new features.
  • Troubleshoot and debug applications to optimize performance.
  • Take part in code reviews and contribute to the continuous improvement of the development process.
  • Stay up-to-date with the latest industry trends and technologies.

What we are looking for:

  • Associates degree in Computer Science, Engineering, or a related field.
  • Proven experience as a Software Engineer or similar role.
  • Proven proficiency in MSSQL and database design.
  • Experience with REST API development and integration.
  • Proficiency in C# and .NET Core framework.
  • Experience with Angular, Typescript, HTML, and CSS.
  • Exceptional problem-solving skills and attention to detail.
  • Excellent communication and teamwork skills.
  • Ability to work autonomously and manage multiple tasks.


What would make you stand out:

  • Experience with cloud platforms such as Azure or AWS.
  • Knowledge of Agile development methodologies.
  • Familiarity with GitHub practices and tools.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!

About MACC:

Telecommunication companies of all sizes across the United States use MACC's billing system. Our products empower clients to reach new levels of efficiency through integration and process automation. MACC's products are supported by professional and dedicated customer care teams to ensure the outstanding service our clients deserve. Plus, we offer the stability of being a growing company with more than 45 years of experience.

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

#LI-remote


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Benefits

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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