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Remote Customer Success Engineer Jobs in Idaho (NOW HIRING)

MCI Military Recruitment

$14/hr

... site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ... success of a globally expanding, industry-leading organization. We are seeking a dedicated and ...

Liveops

Remote Customer Service Representative

Nampa, ID · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Boise, ID · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Upfront Plumbing & Drains

Customer Service Rep

Boise, ID · Remote

$18 - $22/hr

  • Retirement

  • PTO

As a remote Customer Service Rep, you will begin each day as the primary point of contact for ... Our culture encourages success without sacrificing passion. We strive to be a company where ...

LIV

Software Engineer

Pocatello, ID · Remote

$120K - $165K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner cross-functionally with Product, Design, Operations, and Customer Success to build scalable ... Fully remote within the United States * Opportunity to work directly with Engineering leadership ...

Milliman

Strategic Data Partnership Manager

Boise, ID · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is fully remote, while occasional travel may be required. Primary Responsibilities ... Drive customer success with data. Partner with data science and cross-functional teams to address ...

Kelso Industries

BAS Sales Specialist

Boise, ID · Remote

Coordinate with internal teams to ensure customer success and project satisfaction. Required ... Remote Monitoring Systems * Building Operations and Maintenance Practices * Integrated Building ...

Kelso Industries

BAS Sales Specialist

Blackfoot, ID · Remote

Coordinate with internal teams to ensure customer success and project satisfaction. Required ... Remote Monitoring Systems * Building Operations and Maintenance Practices * Integrated Building ...

Quora

$139K - $168K/yr

  • Medical

  • Dental

  • Vision

  • PTO

... success and grow together through meaningful work. Join us on this journey to create a positive ... Our small engineering team works on challenging problems every day. We have a culture that's rooted ...

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All JobsCustomer Success Engineer JobsRemote Customer Success Engineer JobsRemote Customer Success Engineer Jobs in Idaho

Remote Customer Success Engineer information

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Success Engineer jobs in Idaho?

For Remote Customer Success Engineer jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Engineer jobs in Idaho look for?

The top searched job categories for Remote Customer Success Engineer jobs in Idaho are:

What cities in Idaho are hiring for Remote Customer Success Engineer jobs?

Cities in Idaho with the most Remote Customer Success Engineer job openings:

Remote Customer Success Engineer jobs near you
Infographic showing various Remote Customer Success Engineer job openings in Idaho as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Remote Customer Service Representative

Sweet Epic Travels

Boise, ID • Remote

$13.75 - $18.75/hr

Full-time

Posted 25 days ago

Job description

Overview

Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote



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