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Remote Customer Success Engineer Jobs in Boise, ID

Liveops

Remote Customer Service Representative

Nampa, ID · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Boise, ID · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Milliman

Strategic Data Partnership Manager

Boise, ID · Remote

This position is fully remote, while occasional travel may be required. Primary Responsibilities ... Drive customer success with data. Partner with data science and cross-functional teams to address ...

Kelso Industries

BAS Sales Specialist

Boise, ID · Remote

Coordinate with internal teams to ensure customer success and project satisfaction. Required ... Remote Monitoring Systems * Building Operations and Maintenance Practices * Integrated Building ...

Apex Companies

Construction Engineer

Idaho City, ID · On-site +1

$104K - $176K/yr

Our success is grounded in strong leadership, a collaborative culture, and a shared commitment to ... This position is remote in Idaho with travel and will play a key role in delivering high-quality ...

Apex Companies

Construction Engineer

Boise, ID · On-site +1

$104K - $176K/yr

Our success is grounded in strong leadership, a collaborative culture, and a shared commitment to ... This position is remote in Idaho with travel and will play a key role in delivering high-quality ...

GFT.

Senior Site/Civil Engineer

Boise, ID · On-site +1

$125K - $160K/yr

However for the right candiate, this would be a remote position. Joining the power team at GFT ... We measure our success by the strength of our relationships - that's why we're the employer of ...

Cableone

Senior Solutions Engineer (Hybrid)

Boise, ID · On-site +1

$52.50 - $67.75/hr

Conducts live and remote demonstrations and makes presentations to prospective customers clearly ... What you will do to contribute to the company's success Set forth below is a list of the essential ...

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Remote Customer Success Engineer information

See Boise, ID salary details

$10

$23

$45

How much do remote customer success engineer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer success engineer in Boise, ID is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.04 per hour, depending on experience, location, and employer.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Success Engineer jobs in Boise, ID?

For Remote Customer Success Engineer jobs in Boise, ID, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Engineer jobs in Boise, ID look for?

The top searched job categories for Remote Customer Success Engineer jobs in Boise, ID are:

What cities near Boise, ID are hiring for Remote Customer Success Engineer jobs?

Cities near Boise, ID with the most Remote Customer Success Engineer job openings:

Remote Customer Success Engineer jobs near you
Infographic showing various Remote Customer Success Engineer job openings in Boise, ID as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,939 per year, or $23 per hour.

Customer Success Manager

Accelerated Automation

Middleton, ID • Remote

$48K - $75K/yr

Full-time

Re-posted 28 days ago

Job description

🚨 We’re Hiring: Customer Success Specialist 🚨

Accelerated Automation is growing, and we’re creating a brand-new Customer Success role on our team!

This is a full-time, remote position for someone who is highly organized, client-focused, comfortable with technology, and excited to help build something meaningful from the ground up.

This role is not a traditional SaaS customer success position, but we do now have software, technology tools, CRM workflows, automation services, and client-facing systems that require ongoing customer support. This person will help make sure our clients have a smooth onboarding experience, receive clear communication, get help troubleshooting basic tech questions, and are introduced to additional services when they are a good fit.

What you’ll help with:

✅ Client onboarding and scheduling
✅ Customer follow-up and relationship management
✅ Basic tech troubleshooting and support
✅ Helping clients get more value from our services
✅ Following up with past project customers
✅ Identifying cross-sell and upsell opportunities
✅ Supporting our internal team with organization, communication, and process improvement

Compensation:

💰 $48,000 base salary + commission

We are looking for someone who aligns with who we are as a company. Accelerated Automation is purpose-driven, rooted in Christ-centered values, and focused on serving people with integrity, humility, excellence, accountability, and genuine care.

We also have a fun, lighthearted, drama-free work environment. We work hard, laugh often, communicate directly, and expect people to act like adults. We do not do gossip, passive-aggressive communication, or unnecessary drama. We believe in honest conversations, grace, personal responsibility, and resolving conflict head-on with support from leadership when needed.

The right person for this role will be proactive, detail-oriented, tech-comfortable, strong in communication, and excited to help shape a new department as we continue to grow.

This position can be in person/hybrid, or fully remote for the right applicant. 

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