2

Remote Customer Success Engineer Jobs in Arizona

Customer Success Manager (Remote)

Phoenix, AZ ยท Remote

$116K - $193K/yr

Remote The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption ...

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

Customer Success Manager

Phoenix, AZ ยท On-site +1

$67K - $108K/yr

Customer Success Manager -Remote United States Come make the world and accelerate your success. It ... engineering to solve Tier 2-3 issues and bugs * 20% - Support teammates and help our customers as ...

New

Opportunity to help shape how customer success scales ... Meaningful impact on how clients use and benefit from the platform. #LI-KS1 #LI-Remote The ...

Opportunity to help shape how customer success scales ... Meaningful impact on how clients use and benefit from the platform. #LI-KS1 #LI-Remote The ...

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

next page

Showing results 1-20

Remote Customer Success Engineer information

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are the most commonly searched types of Customer Success Engineer jobs in Arizona?

The most popular types of Customer Success Engineer jobs in Arizona are:

What cities in Arizona are hiring for Remote Customer Success Engineer jobs?

Cities in Arizona with the most Remote Customer Success Engineer job openings:

Infographic showing various Remote Customer Success Engineer job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Customer Success Sales Specialist

Stratford Davis

Phoenix, AZ โ€ข Remote

$85K - $150K/yr

Full-time

Medical, Dental, Vision, Life

Posted yesterday

New


Job description

About the Role

Looking for total control over your income and daily routine? Join our expanding virtual advisory team. You will guide clients through high-value financial solutions, supported by a structured training framework and continuous peer coaching.

Key Responsibilities

  • Initiate contact with potential clients using digital outreach tools.

  • Host discovery sessions to identify specific client priorities and challenges.

  • Match client requirements with customized service packages.

  • Deliver continuous client support to cultivate high long-term retention.

  • Attend regular virtual huddles to share strategies with high-performing peers.

Qualifications

  • Empathic listener who excels at solving everyday problems.

  • Strong verbal presentation skills and comfort on camera.

  • Target-driven mindset well-suited to a fully commission-based pay scale.

  • Excellent personal organization to maintain a productive workspace.

  • Backgrounds in hospitality, retail, or customer support are strongly valued.

Perks & Compensation

  • Uncapped Pay Scale: High-commission structure rewarding personal effort.

  • Location Autonomy: Work remotely with no office commute.

  • Structured Training: Step-by-step onboarding tailored for beginners.

  • Group Coverage: Options for medical, dental, vision, and life plans.

  • Quarterly Rewards: Cash bonuses and regional recognition retreats.

Claim Your Financial Freedom Today

Why settle for a income cap? Work 100% from home, unlock truly uncapped earning potential, and position yourself to earn six figures in Year 1. Apply now to secure your spot in our upcoming training group!