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Remote Customer Success Director Jobs in Springfield, MO

Strategic Finance Partner

Springfield, MO · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Department: Finance Employment Type: Full-time Shift: Monday - Friday Job Summary: Are you a ... success? Do you thrive in dynamic environments where no two days are the same? If so, Centerstone ...

Senior Business Analyst

Springfield, MO · On-site +1

$78K - $101K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customer behavior. * Collaborate with technology teams to design and implement solutions that ... Optionally supervise direct reports including performance evaluations and career development ...

Showing results 41-45

Remote Customer Success Director information

See Springfield, MO salary details

$35K

$110.5K

$162.8K

How much do remote customer success director jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote customer success director in Springfield, MO is $110,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,900.00 and $132,400.00 per year, depending on experience, location, and employer.

What is a remote customer success director?

A Remote Customer Success Director is a senior professional responsible for overseeing customer success initiatives while working remotely. They lead teams that ensure customers achieve their desired outcomes using a company's products or services. Their responsibilities include developing customer success strategies, managing key client relationships, and driving retention and growth. By working remotely, they utilize digital tools to communicate with both clients and internal teams across various locations.

How does a remote customer success director effectively lead and support a distributed customer success team?

As a Remote Customer Success Director, you'll need to leverage strong communication and leadership skills to manage a geographically dispersed team. This often involves setting clear expectations, utilizing collaboration tools (like Slack, Zoom, or project management software), and establishing regular check-ins to maintain alignment and morale. You'll also be responsible for mentoring team members, aligning customer success strategies with organizational goals, and ensuring that both customers and team members feel supported despite the remote environment. Successful directors foster a culture of accountability and open communication to overcome the unique challenges of remote work.

What are the key skills and qualifications needed to thrive as a remote customer success director, and why are they important?

To thrive as a Remote Customer Success Director, you need a deep understanding of customer relationship management, business strategy, and data-driven decision-making, often backed by a degree in business or a related field and significant experience in customer-facing leadership roles. Proficiency with CRM platforms like Salesforce, customer success tools such as Gainsight, and project management systems is commonly required. Exceptional communication, leadership, and problem-solving skills help build trust with clients and inspire remote teams. These abilities are crucial for driving customer retention, maximizing satisfaction, and ensuring alignment between client goals and company objectives in a virtual environment.

What is the difference between Remote Customer Success Director vs Remote Customer Success Manager?

AspectRemote Customer Success DirectorRemote Customer Success Manager
CredentialsTypically requires 5+ years in customer success, leadership experience, and industry-specific knowledgeUsually requires 2-4 years in customer success or related roles, with relevant certifications
Work EnvironmentStrategic leadership, overseeing teams, and high-level client relationshipsDay-to-day client interactions, onboarding, and account management
Employer & Industry UsageUsed in larger organizations with multiple teams, focusing on strategy and growthCommon in mid-sized companies, focusing on client retention and satisfaction

The Remote Customer Success Director focuses on strategic leadership and team management, while the Remote Customer Success Manager handles direct client interactions and account support. Both roles require customer success experience, but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Success jobs in Springfield, MO?

The most popular types of Remote Customer Success jobs in Springfield, MO are:

What are popular job titles related to Remote Customer Success Director jobs in Springfield, MO?

For Remote Customer Success Director jobs in Springfield, MO, the most frequently searched job titles are:

What cities near Springfield, MO are hiring for Remote Customer Success Director jobs?

Cities near Springfield, MO with the most Remote Customer Success Director job openings:

Infographic showing various Remote Customer Success Director job openings in Springfield, MO as of June 2026, with employment types broken down into 39% Full Time, 54% Part Time, 1% Temporary, and 6% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $110,461 per year, or $53.1 per hour.

Strategic Finance Partner

Brightli

Springfield, MO • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Brightli rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Job Description:

Job: Strategic Finance Partner
Location: Remote
Department: Finance
Employment Type: Full-time
Shift: Monday - Friday

Job Summary:

Are you a strategic finance leader who enjoys solving complex business challenges and partnering with executive leadership to drive organizational success? Do you thrive in dynamic environments where no two days are the same? If so, Centerstone is looking for an experienced Strategic Finance Partner to join our Finance team.

As a Strategic Finance Partner, you will serve as a highly trusted advisor to the Chief Financial Officer, Chief Accounting Officer, and executive finance leadership. This role is designed for a seasoned finance professional who brings broad expertise across accounting, financial planning and analysis, treasury, procurement, and enterprise operations. Rather than owning a single functional area, you'll provide senior-level financial leadership wherever it is needed most-leading strategic initiatives, supporting organizational growth, and delivering financial insight that drives executive decision-making across our multi-state healthcare organization.

From mergers and acquisitions to financial modeling, enterprise system implementations, process transformation, and executive-level analyses, you'll play a key role in shaping the financial future of Centerstone.

Position Perks & Benefits:
  • Competitive salary

  • 29 Days of PTO

  • Employee benefits package - health, dental, vision, retirement, life, & more

  • Competitive 403(b) Retirement Savings Plan - up to 5% match for Part-Time and Full-Time employees

  • Company-paid basic life insurance

  • Emergency Medical Leave Program

  • Flexible Spending Accounts - healthcare and dependent child-care

  • Health & Wellness Program

  • Employee Assistance Program (EAP)

  • Employee Discount Program

Key Responsibilities:
  • Serve as a strategic finance partner supporting Accounting, Financial Planning & Analysis (FP&A), Treasury, Procurement, and operational leadership across the organization.

  • Lead enterprise-wide financial initiatives involving multiple departments, legal entities, and executive stakeholders.

  • Provide financial leadership during mergers, acquisitions, organizational integrations, leadership transitions, and other strategic business initiatives.

  • Partner with executive leadership to analyze complex financial and operational challenges while identifying opportunities for organizational improvement.

  • Lead financial due diligence, integration planning, purchase accounting coordination, and post-acquisition implementation activities.

  • Develop sophisticated financial models, scenario analyses, forecasts, and business cases to support executive decision-making.

  • Coordinate valuation projects, legal entity restructurings, business combination accounting, and other complex financial transactions.

  • Support implementation and optimization of enterprise financial systems, reporting enhancements, and process standardization initiatives.

  • Identify and implement improvements to financial reporting, internal controls, operational processes, and overall organizational efficiency.

  • Provide technical accounting guidance related to U.S. GAAP, consolidations, financial reporting, and other complex accounting matters.

  • Assist with enterprise financial reporting, audit preparation, regulatory compliance, and special accounting projects.

  • Prepare executive-level financial reports, presentations, and analyses for senior leadership, executive committees, and the Board of Directors.

  • Build collaborative relationships across finance and operational leadership teams while mentoring finance professionals and leading cross-functional initiatives.

  • Influence stakeholders across a matrixed organization and support evolving leadership responsibilities as organizational needs grow.

Education and/or Experience Qualifications:
  • Bachelor's degree in Accounting, Finance, or a related field required.

  • Minimum of 10 years of progressively responsible finance and/or accounting experience.

  • Demonstrated experience leading enterprise-wide strategic financial initiatives.

Preferred Qualifications:
  • Certified Public Accountant (CPA) strongly preferred.

  • Experience supporting large, complex, multi-entity organizations with multiple legal entities and diverse operations preferred.

  • Experience leading mergers and acquisitions, financial due diligence, organizational integrations, or enterprise transformation initiatives preferred.

  • Healthcare, behavioral health, hospital, or other highly regulated industry experience preferred.

  • Experience with Workday Financials or similar enterprise ERP systems preferred.

Additional Qualifications:
  • Expert knowledge of U.S. Generally Accepted Accounting Principles (GAAP) and complex financial reporting.

  • Strong understanding of financial planning, budgeting, forecasting, and advanced financial modeling.

  • Demonstrated expertise with consolidations, intercompany accounting, business combinations, and multi-entity organizations.

  • Exceptional analytical, organizational, and project management skills with the ability to manage multiple high-priority initiatives simultaneously.

  • Outstanding verbal, written, and executive presentation skills.

  • Proven ability to influence executive leadership across a matrixed organization.

  • Strong business acumen with the ability to balance strategic thinking and operational execution.

  • Advanced Microsoft Excel and financial modeling capabilities.

  • High level of integrity, professionalism, discretion, and sound business judgment.

Join Our Leadership Team

At Centerstone, finance is more than managing numbers-it's about driving strategy, supporting innovation, and creating meaningful impact across our organization. If you're ready to lead transformative initiatives, collaborate with executive leadership, and help shape the future of behavioral healthcare, we invite you to apply.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.


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