Vancouver, BC · Remote
CA$80K - CA$120K/yr
Customer Success Manager Location: Vancouver, BC Hybrid Reports to: Manager of Customer Experience Intiveo is growing and we're looking for a Customer Success Manager to own and scale our retention ...
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Vancouver, BC · Remote
CA$80K - CA$120K/yr
Customer Success Manager Location: Vancouver, BC Hybrid Reports to: Manager of Customer Experience Intiveo is growing and we're looking for a Customer Success Manager to own and scale our retention ...
The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... We're remote-first, flexible, and distributed across North and South America, bringing together ...
Quick apply
The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... We're remote-first, flexible, and distributed across North and South America, bringing together ...
Langley, BC · Remote
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
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Langley, BC · Remote
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Langley, BC · Remote
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Langley, BC · Remote
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Richmond, BC · Remote
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
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Richmond, BC · Remote
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Surrey, BC · Remote
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
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Surrey, BC · Remote
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Richmond, BC · Remote
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Richmond, BC · Remote
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... unavailable * Assist, if requested, in the sales process, providing technical sales support ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... * Assist, if requested, in the sales process, providing technical sales support Skills you'll need ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
| Aspect | Remote Customer Success Assistant | Remote Customer Support Specialist |
|---|---|---|
| Credentials | Basic customer service skills, CRM familiarity | Technical troubleshooting, product knowledge |
| Work Environment | Collaborates with customer success teams, proactive engagement | Responds to support tickets, reactive problem solving |
| Employer & Industry Usage | Used in SaaS, subscription services, client retention roles | Common in tech, e-commerce, service industries |
| Search & Comparison Intent | Customer retention, onboarding support | Issue resolution, technical support |
The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.
For Remote Customer Success Assistant jobs in Surrey, BC, the most frequently searched job titles are:
The top searched job categories for Remote Customer Success Assistant jobs in Surrey, BC are:
Cities near Surrey, BC with the most Remote Customer Success Assistant job openings:
CA$80K - CA$120K/yr
Full-time
Medical, Dental, PTO
Re-posted 11 days ago
Location: Vancouver, BC Hybrid
Reports to: Manager of Customer Experience
Intiveo is growing and we're looking for a Customer Success Manager to own and scale our retention and expansion program. We have a strong foundation: an established Value Exchange Model (VEM), proven Onboarding integration, and a Customer Experience function that directly contributes to Net Retention (NRR). This role is about elevating the success of our Clinics (Customers), driving deeper feature adoption and advocacy, and building the strategic and operational systems to scale renewals and upsells further.
Who Are We
Intiveo is a leading cloud-based patient engagement platform used by 15,000 practitioners to communicate with over 18 million patients. Our goal is to continuously improve patient care by understanding communication needs, behaviors, and preferences resulting in successful treatment outcomes.
What You'll Do
What Good Looks Like in Year One
Who You Are
How We Give Back to Our Employees:
More About Intiveo
We are a fun, collaborative, and hard-working team of innovative minds who genuinely enjoy spending time together. At Intiveo, our values are Stewardship, Collaboration and Continuous Development. We embrace diversity and encourage you to share your voice. We want you to think outside the box, present new ideas, and be willing to fail.
We're one of Canada's Top 100 Employers! Canada's Top 100 Employers celebrates companies offering their employees exceptional places to work. Intiveo has been recognized for our holistic approach to the workplace, from how we work every day, to how we gather and celebrate.
Want to see more? Check out our Culture Book here!
