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Remote Customer Success Assistant Jobs in Madison, WI

Demco, Inc.

Vice President of Revenue

Madison, WI · On-site +1

Lead Sales and Customer Success, creating a connected, customer-focused organization with clear priorities and accountability. * Own revenue forecasting, pipeline performance, customer acquisition ...

New

Everlight Solar

Salesforce Administrator

Madison, WI · Remote

$80K - $100K/yr

This will be a full-time, work-from-home "remote" position. Must own a Mac computer and be fluent ... We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated ...

Polco

Account Executive

Madison, WI · On-site +1

$160K - $200K/yr

Facilitate seamless handoffs to Account Management and Customer Success Teams for renewals and ... Remote work environment * Flexible work hours, 14 company holidays, and generous paid time off To ...

Workiva

Spring 2027 Intern - Sales Analyst

Madison, WI · On-site +1

$21/hr

... and Customer Success. You will assist with sales data analysis, contract renewal engagement ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

Workiva

Spring 2027 Intern - Sales Analyst

Whitewater, WI · On-site +1

$21/hr

... and Customer Success. You will assist with sales data analysis, contract renewal engagement ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

Empire State Careers

Remote Sales Agent

Madison, WI · Remote

$69K - $150K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Consultant Remote

Sun Prairie, WI · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Madison, WI

Remote Customer Success Assistant information

See Madison, WI salary details

$11

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How much do remote customer success assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer success assistant in Madison, WI is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $25.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Madison, WI?

The most popular types of Remote Customer Success jobs in Madison, WI are:

What are popular job titles related to Remote Customer Success Assistant jobs in Madison, WI?

For Remote Customer Success Assistant jobs in Madison, WI, the most frequently searched job titles are:

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The top searched job categories for Remote Customer Success Assistant jobs in Madison, WI are:

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Cities near Madison, WI with the most Remote Customer Success Assistant job openings:

Remote Customer Success Assistant jobs near you
Infographic showing various Remote Customer Success Assistant job openings in Madison, WI as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,753 per year, or $24.4 per hour.

Vice President of Revenue

Demco, Inc.

Madison, WI • On-site, Remote

Full-time

Posted 3 days ago

New

Job description

At Demco, our work is about more than achieving business results. We help libraries and schools create environments where people can learn, connect, and thrive. We are looking for a Vice President of Revenue who shares that commitment and can translate it into sustainable growth, exceptional customer experiences, and a strong future for our business.

Reporting to the CEO and serving as a member of the executive leadership team, the Vice President of Revenue will lead our Sales and Customer Success organizations. This leader will have responsibility for the full customer lifecycle, from acquisition and relationship development through retention and growth.

What you’ll do:

  • Develop and execute a comprehensive revenue strategy that supports Demco’s growth and profitability goals.
  • Lead Sales and Customer Success, creating a connected, customer-focused organization with clear priorities and accountability.
  • Own revenue forecasting, pipeline performance, customer acquisition, retention, and expansion.
  • Use customer, market, and performance insights to identify opportunities and improve results.
  • Ensure customers receive a consistent, differentiated experience throughout their relationship with Demco.
  • Build and develop high-performing teams and strong leaders through coaching, training, and revenue enablement.
  • Establish effective processes, metrics, tools, and operating rhythms across the revenue organization.
  • Inspire continuous improvement and lead teams successfully through organizational, process, and system changes.
  • Partner closely with Product and Marketing, Operations, Finance, and other leaders to align customer needs, market opportunities, profitability, and execution.
  • Contribute to Demco’s overall strategy, culture, and performance as an active member of the executive leadership team.

What you’ll bring:

  • A bachelor’s degree; an MBA is preferred.
  • At least 10 years of experience leading a large Sales team with both field and inside sales representatives. 
  • Candidates with additional experience also leading Customer Success teams and/or teams in the K-12 market are preferred
  • Demonstrated success leading teams and achieving sustainable revenue growth.
  • Strong financial and business acumen, including experience with forecasting, pipeline management, and revenue analytics.
  • A proven ability to develop leaders, build high-performing teams, and guide organizations through change.
  • Experience leading sales within learning environments, education furniture, or a related K–12 education market is strongly preferred.
  • Executive presence, strong communication skills, and the ability to build trust and influence across an organization.
  • A leadership style grounded in integrity, accountability, collaboration, and sound judgment.
  • The ability to balance long-term strategy with focused, disciplined execution.



Why Demco?

Demco is a purpose-driven organization with a long history of supporting the people and institutions that strengthen communities. Our customers rely on us to understand their needs, solve meaningful challenges, and help them create spaces and experiences that make a difference.

Our culture values collaboration, accountability, continuous improvement, and genuine care for our customers and coworkers. The right leader will embrace those values, strengthen them across the revenue organization, and help our teams succeed together.

Location

This position may be performed remotely but requires regular onsite availability for leadership meetings and collaboration with the executive team and direct reports. Local candidates, or candidates within a reasonable commuting distance of the Madison/DeForest, Wisconsin area, are preferred.