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Remote Customer Success Assistant Jobs in Madison, AL

Liveops

Remote Customer Service Representative

Athens, AL · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

3-GIS

Support Specialist II

Huntsville, AL · On-site +1

... customer success at 3-GIS. This position requires strong technical proficiency, strong ... Be able to configure and assist with upgrades of 3-GIS Solutions, Esri software, and supporting ...

Getaway

Customer Representative

Huntsville, AL · Remote

$30K - $50K/yr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Huntsville, AL · Remote

$30K - $50K/yr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Madison, AL

Remote Customer Success Assistant information

See Madison, AL salary details

$10

$21

$42

How much do remote customer success assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote customer success assistant in Madison, AL is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.60 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Remote Customer Success Assistant jobs in Madison, AL?

For Remote Customer Success Assistant jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in Madison, AL look for?

The top searched job categories for Remote Customer Success Assistant jobs in Madison, AL are:

What cities near Madison, AL are hiring for Remote Customer Success Assistant jobs?

Cities near Madison, AL with the most Remote Customer Success Assistant job openings:

Remote Customer Success Assistant jobs near you

Client Success Representative (Remote)

Demand.com

Huntsville, AL • Remote

Full-time

Re-posted 14 days ago

Job description

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

Responsibilities and Duties

  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.

Qualifications

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment