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Remote Customer Success Assistant Jobs in High Point, NC

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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Remote Customer Success Assistant information

See High Point, NC salary details

$10

$21

$42

How much do remote customer success assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer success assistant in High Point, NC is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.50 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in High Point, NC?

The most popular types of Remote Customer Success jobs in High Point, NC are:

What are popular job titles related to Remote Customer Success Assistant jobs in High Point, NC?

For Remote Customer Success Assistant jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in High Point, NC look for?

The top searched job categories for Remote Customer Success Assistant jobs in High Point, NC are:

What cities near High Point, NC are hiring for Remote Customer Success Assistant jobs?

Cities near High Point, NC with the most Remote Customer Success Assistant job openings:

Infographic showing various Remote Customer Success Assistant job openings in High Point, NC as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $44,939 per year, or $21.6 per hour.

Remote Customer Service Representative

Graham Personnel Services

Greensboro, NC • Remote

$16.50/hr

Full-time

Medical, Dental, Vision

Re-posted 9 days ago


Job description

Remote Customer Service Representative (Seasonal) – Work From Home

Love helping people? Thrive in a fast-paced environment? Looking for a remote opportunity with a nationally recognized retail brand?
Graham Personnel Services is hiring Customer Service Representatives to support customers during one of the busiest and most exciting times of the year. This is more than just answering phones—you'll be helping customers with online orders, product questions, promotions, returns, and creating a first-class shopping experience.
If you're tech-savvy, customer-focused, and enjoy solving problems, we want to hear from you!
What You'll Do

As a Remote Customer Service Representative, you will:
  • Assist customers with online orders and website navigation
  • Answer questions regarding products, promotions, orders, shipping, and returns
  • Resolve customer concerns with professionalism, empathy, and confidence
  • Research inquiries and provide accurate solutions
  • Navigate multiple systems and applications simultaneously
  • Deliver exceptional customer experiences through phone and other communication channels
  • Work collaboratively with internal teams to ensure customer satisfaction
  • Use critical thinking and problem-solving skills to find the best resolution for each customer
What We're Looking For
  • Previous customer service, retail, hospitality, or call center experience preferred
  • Strong communication skills with a professional and friendly phone presence
  • Comfortable using multiple computer systems, browsers, and applications simultaneously
  • Ability to think on your feet and remain calm under pressure
  • Strong problem-solving and decision-making abilities
  • Positive attitude and willingness to learn
  • Team-oriented mindset with a passion for helping customers
  • High School Diploma or GED required
Schedule Requirements
  • Must live within one hour of High Point, NC
  • Must be available to work between 8:00 AM and 8:00 PM
  • Required to work one weekend day each week (Saturday or Sunday)
Holiday Availability Required
  • Thanksgiving Day
  • Black Friday
  • Christmas Eve
  • New Year's Day
Pay & Benefits
Pay: $16.50 per hour

Benefits:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Remote Work Opportunity
Why Apply?
This is a great opportunity to gain experience with a premier retail customer service team while working from home. We're looking for individuals who enjoy helping people, solving problems, and creating positive customer experiences during a high-volume retail season.

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