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Remote Customer Success Assistant Jobs in Oklahoma

Vehlo

Customer Success Manager

Tulsa, OK · On-site +1

Monitor health metrics to identify high churn risk (ChurnZero will help facilitate) * Assist in the ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

Harris

Customer Success Coordinator

Kansas, OK · Remote

$25 - $26.50/hr

You will also assist with reporting as needed (downloading/creating and distributing). NOTE: This ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...

New

Harris

Customer Success Coordinator

Kansas, OK · Remote

$25 - $26.50/hr

You will also assist with reporting as needed (downloading/creating and distributing). NOTE: This ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...

New

The Hiring Platform

Remote Customer Representative

Tulsa, OK · Remote

$14.50 - $19.75/hr

We are seeking a friendly and reliable Remote Customer Representative to assist customers with questions, requests, reservations, and ongoing service needs. Responsibilities * Respond to customer ...

Posted today

Nexora Talent

Remote- Customer Experience Service

Tulsa, OK · Remote

$14.50 - $19.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... In this role, you will assist with coordinating client requests, managing service details, and ...

Liveops

Remote Customer Service Representative

Tulsa, OK · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Yukon, OK · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Lawton, OK · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Norman, OK · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Edmond, OK · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Oklahoma

Remote Customer Success Assistant information

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Oklahoma?

The most popular types of Remote Customer Success jobs in Oklahoma are:

What are popular job titles related to Remote Customer Success Assistant jobs in Oklahoma?

For Remote Customer Success Assistant jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in Oklahoma look for?

The top searched job categories for Remote Customer Success Assistant jobs in Oklahoma are:

What cities in Oklahoma are hiring for Remote Customer Success Assistant jobs?

Cities in Oklahoma with the most Remote Customer Success Assistant job openings:

Remote Customer Success Assistant jobs near you
Infographic showing various Remote Customer Success Assistant job openings in Oklahoma as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Customer Success Manager

Vehlo

Tulsa, OK • On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Customer Success Manager
About Vehlo
We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology.
Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We're out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable -just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ever.
Being a Veep comes with more than a comprehensive benefits package-our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other.
What You'll Do:
  • Collaborate with recently signed customers
  • Understand customers' needs and goals to achieve their objectives (from the Why Buy)
  • Become their trusted advisor / consultant
  • Present the platform to audiences of all sizes both in-person and virtually.
  • Ensure dealerships fully adopt and utilize our suite of products
    • Deliver additional training onsite/virtual when needed
  • Analyze dealership data to provide insight into better performance
  • Monitor health metrics to identify high churn risk (ChurnZero will help facilitate)
  • Assist in the preparation of scheduled reports
  • Send monthly communication, utilization, etc...
  • Have daily meaningful contact with customers
  • Document customer information, activities and interactions within SalesForce/ChurnZero
  • Drive expansion & upsell opportunities
  • Respond to customer inquiries via email, phone & texts
    • Manage customer escalations and facilitate resolution
  • Provide users with troubleshooting, functionality explanations and best practices
  • Travel locally (within a radius of 2 hours of your home) and OOM (1 week per month)
  • Create a partnership across multiple departments, connect with all levels of users and work toward each dealership's goals

Duties, responsibilities, and activities may change at any time with or without notice, in accordance with applicable laws.
What You'll Need:
  • 2 + years of experience in Customer Success, Account Management, Consulting, or a client-facing role (preferably in SaaS, automotive, or technology solutions).
  • Proven ability to build and maintain strong customer relationships, acting as a trusted advisor at multiple organizational levels.
  • Excellent presentation skills, with the ability to deliver compelling product demonstrations to audiences of all sizes (both virtually and in person).
  • Strong analytical skills with the ability to interpret dealership or customer data and translate insights into actionable recommendations.
  • Proficiency with CRM and customer engagement platforms (e.g., Salesforce, ChurnZero, Gainsight, or similar).
  • Exceptional written and verbal communication skills, with a customer-first approach.
  • Demonstrated success in identifying expansion opportunities and driving revenue growth through upsells and cross-sells.
  • Strong troubleshooting and problem-solving abilities, with the capability to guide customers through product functionality and best practices.
  • Highly organized with strong time-management skills to manage daily customer interactions, reporting, and follow-ups.
  • Ability to manage escalations calmly, professionally, and effectively to ensure customer satisfaction.
  • Proficiency in Microsoft Word and Excel.
  • Willingness to travel locally (within a 2-hour radius) and for out-of-market travel approximately 1 week per month.

Travel Requirements:
  • Ability to travel 1 week per month within assigned territory, and 3 days per week local travel to visit customers.
  • Ability to travel as needed, including by air, car, or public transportation
  • Valid Driver's License Required
  • Valid Auto Insurance Required

Eligible employees may receive:
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid time off and holidays

Compensation is based on experience, knowledge, and skills and represents a good faith estimate in accordance with applicable laws.
Work Environment & Physical Requirements:
This role may be performed in a remote, hybrid, or office-based environment depending on business needs.
  • Ability to remain in a stationary position (sitting or standing) for extended periods
  • Ability to operate a computer and standard office equipment (e.g., keyboard, mouse, headset)
  • Ability to view and interpret information on a computer screen for extended periods
  • Ability to communicate effectively via phone, video, and written communication
  • Ability to participate in virtual meetings with or without reasonable accommodation

Remote Work Expectations:
  • Maintain a dedicated, safe, and distraction-free workspace
  • Reliable high-speed internet connection sufficient for video conferencing and job-related systems
  • Ability to maintain productivity in a remote environment
  • Must reside in a state where the company is authorized to employ workers
  • Must be able to work core hours aligned to Central and Mountain timezones

Additional Information:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Employment may be contingent upon a background check in accordance with applicable laws.

Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice.
Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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