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Remote Customer Service Jobs in Riverside, IL (NOW HIRING)

SORACOM

Customer Service Specialist

Chicago, IL · Remote

$17.50 - $23.25/hr

With remote teams across Japan, the US, and Europe, Soracom continues to expand its global team to ... As a Customer Service Specialist, you will play a critical role in managing and supporting customer ...

Rise25

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.25/hr

This customer service role is critical in helping Rise25 create successful and ROI-driven podcasts ... This position is remote and self-paced. You can work from anywhere with a good Internet connection.

Liveops

Remote Spanish Bilingual Customer Service

Hammond, IN · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Gary, IN · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Horizonremotecareers

Remote Service Representative

Chicago, IL · Remote

$16.50 - $22.50/hr

Position Overview We are seeking motivated and customer-focused individuals to join our remote team ... Strong communication and customer service skills * Basic computer and online navigation skills

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All JobsRemote Customer Service JobsRemote Customer Service Jobs in Riverside, IL

Remote Customer Service information

See Riverside, IL salary details

$9

$18

$27

How much do remote customer service jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote customer service in Riverside, IL is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service representative, and why are they important?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What is a remote customer service job?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Riverside, IL? The most popular types of Customer Service jobs in Riverside, IL are:
What job categories do people searching Remote Customer Service jobs in Riverside, IL look for? The top searched job categories for Remote Customer Service jobs in Riverside, IL are:
What cities near Riverside, IL are hiring for Remote Customer Service jobs? Cities near Riverside, IL with the most Remote Customer Service job openings:
Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Riverside, IL as of June 2026, with employment types broken down into 3% As Needed, 58% Full Time, 36% Part Time, and 3% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $39,310 per year, or $18.9 per hour.

Remote Travel Advisor/Customer Service Coordinator

Fran's ExploreMore Travel

Kenilworth, IL • Remote

$18.50 - $24.25/hr

Other

Posted 26 days ago

Job description

Overview:
Are you passionate about travel and helping others create memorable experiences? We're looking for motivated individuals to join our team as a Remote Travel Advisor/Customer Service Coordinator. In this role, you'll be able to design and book a wide range of travel experiences - including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. The choice is yours!

This is a rewarding opportunity for travel enthusiasts seeking flexibility, and excellent travel benefits. No prior experience is necessary - we provide comprehensive training and certification to set you up for success.

With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you'll have everything you need to grow your client base and thrive in the travel industry.

Key Responsibilities:

  • Coordinate resort bookings and ensure smooth guest experiences.
  • Use social media and lead tools to attract new clients.
  • Provide excellent customer service and assist guests with travel plans.

Requirements

Requirements:

  • No experience needed - full training and certification provided.
  • A passion for travel and travel experience is a plus.
  • Ability to work independently and manage time effectively.
  • Basic social media knowledge is a plus.
  • Self-motivated and flexible.

Benefits

Benefits:

  • Flexible schedule: Part-time or full-time options.
  • Training & Certification: Comprehensive training at no cost.
  • Travel perks: Special discounts and travel benefits.
  • Supportive team: Collaborate with a helpful and driven team.

If you're passionate about travel and helping others, apply now to join us as a remote certified travel coordinator!

Apply