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Remote Customer Service Jobs in Riverside, IL (NOW HIRING)

AO Globe Life

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Remote Customer Sales Representative (Entry Level)

Chicago, IL · Remote

$60K - $90K/yr

Build positive relationships with clients through excellent service What We Offer * 100% Remote ... Customer service experience is helpful but not required Basic Requirements * Must be 18 years of ...

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Nexora Talent

Remote- Customer Experience Service

Chicago, IL · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

The LaSalle Group

Virtual CSR

Chicago, IL · On-site +1

$15 - $18/hr

LaSalle Network is hiring remote Customer Service Representatives for a temp-to-hire opportunity with a national leader in benefit plan administration. Customer Service Representative ...

Globe Life Insurance

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Remote - Customer Sales & Service Representative (Entry Level)

Chicago, IL · Remote

$60K - $80K/yr

Remote - Customer Sales & Service Representative (Entry Level) Work From Home | U.S. & Canada | Training Provided | Flexible Schedule Looking for an opportunity where you can work from home, develop ...

Globe Life Insurance

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Remote - Customer Sales & Service Representative (Entry Level)

Chicago, IL · Remote

$60K - $80K/yr

Remote - Customer Sales & Service Representative (Entry Level) Work From Home | U.S. & Canada | Training Provided | Flexible Schedule Looking for an opportunity where you can work from home, develop ...

Globe Life Insurance

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Remote - Customer Sales & Service Representative (Entry Level)

Chicago, IL · Remote

$60K - $80K/yr

Remote - Customer Sales & Service Representative (Entry Level) Work From Home | U.S. & Canada | Training Provided | Flexible Schedule Looking for an opportunity where you can work from home, develop ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

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All JobsRemote Customer Service JobsRemote Customer Service Jobs in Riverside, IL

Remote Customer Service information

See Riverside, IL salary details

$9

$18

$27

How much do remote customer service jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote customer service in Riverside, IL is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service representative, and why are they important?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What is a remote customer service job?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Riverside, IL? The most popular types of Customer Service jobs in Riverside, IL are:
What job categories do people searching Remote Customer Service jobs in Riverside, IL look for? The top searched job categories for Remote Customer Service jobs in Riverside, IL are:
What cities near Riverside, IL are hiring for Remote Customer Service jobs? Cities near Riverside, IL with the most Remote Customer Service job openings:
Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Riverside, IL as of June 2026, with employment types broken down into 3% As Needed, 58% Full Time, 36% Part Time, and 3% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $39,310 per year, or $18.9 per hour.
Remote Customer Sales Representative (Entry Level)

Remote Customer Sales Representative (Entry Level)

AO Globe Life

Chicago, IL • Remote

$60K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

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Job description

Remote Customer Sales Representative (Entry Level)

Remote (U.S. & Canada) | Full-Time | Flexible Schedule | Training Provided

AO Globe Life is seeking motivated individuals to join our team as Remote Customer Sales Representatives.

This is an entry-level remote opportunity ideal for individuals who enjoy helping people, developing professional communication skills, and working in a supportive virtual environment.

No prior sales or insurance experience is required. We provide comprehensive training, mentorship, and ongoing support to help you build confidence and succeed in the role.

If you're looking for a work-from-home opportunity with flexibility, professional development, and advancement potential, we'd love to hear from you.

What You'll Do

  • Connect with individuals who have requested information about available benefits and coverage options
  • Answer questions and provide helpful information in a professional manner
  • Assist clients in reviewing options based on their needs
  • Guide clients through the enrollment process
  • Maintain accurate client records and documentation
  • Follow up with clients to provide ongoing support
  • Participate in virtual training sessions and team meetings
  • Build positive relationships with clients through excellent service

What We Offer

  • 100% Remote / Work From Home
  • Flexible full-time schedule
  • Comprehensive training provided
  • Warm leads provided
  • No cold calling required
  • Weekly commission-based compensation
  • Performance incentives and bonuses
  • Ongoing mentorship and coaching
  • Leadership development opportunities
  • Supportive remote team environment
  • Recognition and advancement opportunities

Qualifications

  • Strong communication skills
  • Positive and professional attitude
  • Self-motivated and dependable
  • Comfortable working independently
  • Organized and detail-oriented
  • Willingness to learn and apply training
  • Customer service experience is helpful but not required

Basic Requirements

  • Must be 18 years of age or older
  • Authorized to work in the United States or Canada
  • Reliable internet connection
  • Laptop or desktop computer with webcam
  • Professional workspace suitable for virtual meetings

About AO Globe Life

AO Globe Life helps working families access supplemental insurance and benefit solutions. We are committed to providing training, mentorship, and growth opportunities for individuals seeking long-term remote career development.

Apply Today

If you're interested in a remote opportunity where you can develop professional skills, receive ongoing support, and grow within a team-oriented environment, we encourage you to apply.

Qualified applicants may be contacted by phone, email, or text regarding next steps in the hiring process.