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Remote Customer Service Jobs in Macon, GA (NOW HIRING)

Liveops

Remote Customer Service Agent

Macon, GA · Remote

$14.75 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Warner Robins, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Macon, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Spanish Bilingual Customer Service

Macon, GA · Remote

$14.75 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

AO Globe Life

Web-Based Customer Service Rep

Warner Robins, GA · Remote

$13.50 - $18.50/hr

Empowering Futures, One Family at a Time 100% Remote | Work From Home | U.S. Applicants Only Build ... A genuine desire to help others Sales, customer service, healthcare, education, recruiting, or ...

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Remote Customer Service information

See Macon, GA salary details

$9

$18

$25

How much do remote customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote customer service in Macon, GA is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Macon, GA?

The most popular types of Customer Service jobs in Macon, GA are:

What are popular job titles related to Remote Customer Service jobs in Macon, GA?

For Remote Customer Service jobs in Macon, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Macon, GA look for?

The top searched job categories for Remote Customer Service jobs in Macon, GA are:

What cities near Macon, GA are hiring for Remote Customer Service jobs?

Cities near Macon, GA with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Macon, GA as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,497 per year, or $18 per hour.

Remote Customer Service Professional - Phone, Chat, Email (entry level)

CONVENANT ACADEMY

Macon, GA • Remote

$14.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Remote Customer Service Professional - Phone, Chat, Email (entry level) Remote Customer Service Professional - Phone, Chat, Email (entry level) About the job Remote Customer Service Professional - Phone, Chat, Email (entry level) Remote Customer Service Professional - Phone, Chat, Email Company Overview: Covenant Academy is a K-12 classical Christian school that equips students for life, college, and beyond, using the time-tested tools of classical methodology. All subjects are taught through the lens of a Christian worldview.

Our students are engaged by a supportive community of involved parents and faculty who are talented, caring, and godly. Covenant endeavors to see the character of Christ formed in each students life, while providing an educational program of academic excellence. This is a full-time, remote position with Convenant Academy. As a remote customer service professional, you will have the opportunity to work from the comfort of your own home while providing excellent customer service to our clients and tenants.

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Professional. In this role, you will be responsible for handling phone, chat, and email inquiries from our clients and tenants. You will serve as the first point of contact for any questions, concerns, or issues they may have.

Responsibilities

Respond to phone, chat, and email inquiries in a timely and professional manner Provide accurate and helpful information to clients and tenants Assist with general inquiries, maintenance requests, and lease inquiries Troubleshoot and resolve any customer service issues Maintain a high level of customer satisfaction and ensure a positive customer experience Collaborate with team members to ensure all inquiries are handled efficiently and effectively Keep detailed records of all customer interactions and follow up as needed Stay up-to-date on company policies and procedures to provide accurate information to clients and tenants Assist with other administrative tasks as needed Requirements High school diploma or equivalent Previous customer service experience, preferably in a remote setting Excellent communication skills, both written and verbal Ability to multitask and prioritize tasks effectively Strong problem-solving skills Proficient in using various computer programs and systems Ability to work independently and in a team environment Availability to work a full-time schedule, including some evenings and weekends as needed Work from the comfort of your own home Comprehensive training and support Opportunities for career growth and development Collaborative and supportive work environment Paid time off and holidays Great Atmosphere - We are all about supporting each other while encouraging your career development!

Awesome Benefits - We offer a competitive wage, generous paid-time off, medical, dental, vision, HSA, maternity pay, 401k + company match, continuing education allowance, pet care benefits, and more! Flexible Schedule Career Advancement Opportunities- We pride ourselves on growing from within!

If you are a customer service professional who is passionate about providing exceptional service and enjoys working in a remote setting, we encourage you to apply for this exciting opportunity with Convenant Academy Join our team and help us continue to provide top-notch service to our stendents. Join Covenant Academy is a K-12 classical Christian school Be part of our integrated team, Students dreams a reality. Apply now!

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