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Remote Customer Service Jobs in Commack, NY (NOW HIRING)

Modsquad

Customer Service Phone Support

Jamaica, NY · On-site +1

$17.75 - $22.75/hr

We're primarily a remote company so you've already seen our/your office. If you want to work with ... Educate customers on product features and services. * Adhere to company protocols for smooth ...

Five Star Painting

Customer Service Rep

Miller Place, NY · On-site +1

$16 - $18/hr

... be our Customer Service Rep. this is a work from home position and requires a motivated self ... remote position. Compensation: $16.00 - $18.00 per hour Behind every excellent paint job, are the ...

LifeMD

Director of Customer Experience

New York, NY · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the operational transition to a fully remote customer service model, owning the end-to-end migration across people, process, technology, and compliance workstreams * Partner with HR, IT, Legal ...

Hire Frontier

Customer Service Representative

New York, NY · Remote

$20 - $23/hr

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

Hire Frontier

Customer Service Representative

New York, NY · Remote

$20 - $23/hr

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

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Remote Customer Service information

See Commack, NY salary details

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How much do remote customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer service in Commack, NY is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Commack, NY?

The most popular types of Customer Service jobs in Commack, NY are:

What are popular job titles related to Remote Customer Service jobs in Commack, NY?

For Remote Customer Service jobs in Commack, NY, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Commack, NY look for?

The top searched job categories for Remote Customer Service jobs in Commack, NY are:

What cities near Commack, NY are hiring for Remote Customer Service jobs?

Cities near Commack, NY with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Commack, NY as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,487 per year, or $19.5 per hour.

Customer Service Representative - CSEA (Remote)

One80 Intermediaries

New York, NY • Remote

$17.50/hr

Full-time

Posted 3 days ago

New

Job description

The Customer Service Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.  Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts.

Your Impact:

  • Provide excellent customer service via phone to clients.
  • Maintain accurate customer service history notes regarding clients calls, changes to benefits, policies, etc., to allow efficient handling of future calls.
  • Assist with processing client requests received via mail, fax, and email.
  • Update and maintain customer records in the administration system.
  • Process and analyze new business transactions, policy transactions, and correct company records to adjust errors.
  • Mail specified forms and route completed forms for processing.

Successful Candidates Will Have:

  • High School diploma or General Education degree (GED).
  • 1-2 years of relevant customer service and/or call center experience.
  • Previous experience working within the insurance, healthcare, or similar industry is highly desired.
  • Proficient PC user skills with various computer software programs including – MS Word, Outlook, Excel, etc.
  • Bilingual ability to effectively communicate with Spanish-speaking customers is desired but not required.

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.  For more information, please visit one80.com.

Pay Range:

$17.50 - $17.50 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

Personal information submitted by California applicants in response to a job posting is subject to One80's  California Job Applicant Privacy Notice .

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role.  Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions.  Additional information regarding this policy can be found on our careers page.

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