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Remote Customer Service Work From Home Jobs in Spring Lake, NC

The Jernigan Agency

WORK FROM HOME

Fayetteville, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

HMG Careers

Work From Home Sales Specialist

Cameron, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Falcon, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Dunn, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Wade, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Vass, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Linden, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Eastover, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Stedman, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Erwin, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Raeford, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Work From Home information

See Spring Lake, NC salary details

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How much do remote customer service work from home jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote customer service work from home in Spring Lake, NC is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is remote customer service work from home?

Remote customer service work from home refers to a job where individuals assist customers with inquiries, complaints, or support needs entirely from their own home, rather than in a traditional office or call center. Employees typically communicate with customers via phone, email, chat, or video calls using company-provided software and equipment. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Remote customer service jobs offer flexibility and the convenience of working from any location, making them popular among people seeking work-life balance.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or phone platforms is typically required. Outstanding time management, empathy, and self-motivation are crucial soft skills for remote success. These competencies ensure efficient customer support, high satisfaction, and reliable performance while working independently from home.

What are some common challenges faced by remote customer service representatives working from home?

Remote customer service representatives often face challenges such as maintaining clear communication with both customers and team members, managing time effectively without direct supervision, and handling technical issues with home office equipment. Additionally, working from home can sometimes feel isolating, so staying connected through regular team meetings and chats is important. Successfully overcoming these challenges requires strong self-motivation, adaptability, and a proactive approach to seeking support when needed.

What is the difference between Remote Customer Service Work From Home vs Remote Technical Support Work From Home?

AspectRemote Customer Service Work From HomeRemote Technical Support Work From Home
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often preferred
Work EnvironmentHome office, call center software, customer interactionHome office, troubleshooting tools, technical software
Employer & Industry UsageRetail, telecom, e-commerce companiesIT firms, software companies, tech support providers
Common Search & ComparisonYesYes

While both roles involve working remotely from home, Remote Customer Service Work From Home focuses on assisting customers with general inquiries and support, often requiring strong communication skills. Remote Technical Support Work From Home involves resolving technical issues, requiring technical knowledge or certifications. The roles share similar work environments and are common in various industries, but they differ in required skills and expertise.

What is the easiest remote customer service work from home job to get hired for?

Entry-level remote customer service positions that require basic communication skills, a quiet work environment, and a computer with internet access are generally the easiest to secure. These roles often do not require prior experience or specialized certifications and may include chat or email support jobs with flexible schedules.

What are popular job titles related to Remote Customer Service Work From Home jobs in Spring Lake, NC?

For Remote Customer Service Work From Home jobs in Spring Lake, NC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Work From Home jobs in Spring Lake, NC look for?

The top searched job categories for Remote Customer Service Work From Home jobs in Spring Lake, NC are:

What cities near Spring Lake, NC are hiring for Remote Customer Service Work From Home jobs?

Cities near Spring Lake, NC with the most Remote Customer Service Work From Home job openings:

Remote Customer Service Work From Home jobs near you
Infographic showing various Remote Customer Service Work From Home job openings in Spring Lake, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,179 per year, or $18.4 per hour.

Virtual Member Advisor | Customer Service | Work From Home

AO Globe Life

Fayetteville, NC • On-site, Remote

Full-time

Medical, Life

Posted 5 days ago

Job description

Virtual Member Success Advisor | Customer Service | Work From Home
Company: Globe Life AO
Location: 100% Remote - United States
Job Type: Full-Time | Flexible Schedule
Compensation: Commission-Based | Weekly Pay | Performance Incentives
Experience: Entry-Level Welcome | Training & Mentorship ProvidedHelp People. Build Relationships. Create a Career You Love.
Looking for a work-from-home career where you can help people, build meaningful relationships, and create opportunities for long-term professional growth?
Globe Life AO is expanding our virtual team and seeking motivated, service-oriented professionals to join us as Virtual Member Success Advisors.
In this role, you'll meet with individuals and families through scheduled Zoom and phone appointments, helping them understand available life, accident, and supplemental health insurance benefits while providing professional support throughout the client relationship.
This opportunity combines customer service, member support, benefits education, relationship management, and consultative insurance sales in a fully remote environment.
No previous insurance experience is required. We provide structured training, licensing guidance, mentorship, and ongoing professional development.Opportunity Highlights
• 100% Work From Home
• Flexible Schedule
• Qualified Client Opportunities Provided
• No Lead Purchasing Required
• Weekly Commission Pay + Performance Bonuses
• Renewal & Residual Income Opportunities
• Comprehensive Training & Mentorship
• Performance-Based Career AdvancementWhat You'll Do
🤝 Member Support & Customer Service
Become a trusted resource for clients before, during, and after enrollment.
  • Meet with clients through scheduled Zoom and phone appointments
  • Listen carefully to client needs, questions, and financial protection priorities
  • Provide clear and professional answers regarding available benefits
  • Guide new clients through the enrollment process
  • Deliver responsive customer service and consistent follow-up
  • Build long-term relationships based on trust and professionalism
  • Assist existing clients with policy questions and service needs
  • Help with applicable policy reviews and beneficiary updates
📋 Benefits Education & Enrollment
Help families understand their options so they can make informed decisions.
  • Explain available life, accident, and supplemental health insurance options
  • Review coverage features and benefit choices
  • Identify individual and family protection needs
  • Provide needs-based recommendations
  • Guide clients through applications and required documentation
  • Help clients understand the coverage they select
  • Maintain accurate digital records and follow-up information

Our approach focuses on education, service, and relationship building-not high-pressure sales tactics.Why Join Globe Life AO?
🏠 100% Remote Work
Build your career from home while serving clients virtually.
Enjoy:
  • No daily commute
  • Flexible scheduling
  • Virtual client appointments
  • Remote training and coaching
  • Digital business systems
  • Collaborative virtual team environment
📞 Qualified Client Opportunities
Spend your time connecting with individuals and families interested in learning more about available benefits.
No lead purchasing is required.
Focus your time on:
  • Client consultations
  • Benefits education
  • Needs analysis
  • Enrollment assistance
  • Relationship building
  • Ongoing client service
Weekly Pay & Performance-Based Compensation
This is a commission-based insurance opportunity rather than a traditional hourly or salaried position.
Compensation opportunities may include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Leadership incentives
  • Performance recognition
  • Additional advancement opportunities

There is no predetermined hourly wage limiting your earnings; however, compensation is directly tied to individual activity, production, consistency, and results.
Individual earnings vary based on performance and business results. No specific income level is guaranteed.Comprehensive Training & Mentorship
📚 No Insurance Experience? No Problem.
We provide the training and support-you bring the willingness to learn.
Professional development may include:
  • Structured virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer-service development
  • Client needs assessment
  • Consultative sales training
  • Virtual presentation development
  • Application and enrollment procedures
  • Weekly coaching and training
  • One-on-one mentorship
  • Leadership development
  • Ongoing professional education

Candidates who are not currently licensed will receive guidance through the state Life & Health Insurance licensing process.Career Growth & Leadership Development
Looking for more than an entry-level position?
Representatives who demonstrate strong performance, professionalism, consistency, initiative, and leadership ability may have opportunities to progress into:
Advisor → Mentor → Trainer → Team Leader → Management → Advanced Leadership
Career development opportunities may include:
  • Mentoring newer representatives
  • Training and coaching
  • Team development
  • Leadership responsibilities
  • Management development
  • Professional conferences
  • Advanced leadership opportunities

Advancement is based on performance and demonstrated ability-not simply tenure.Benefits, Recognition & Professional Support
Qualifying representatives may have access to:
♥ Representative Programs
  • Medical insurance reimbursement program
  • Company-supported life insurance
  • Accidental Death Benefit coverage
  • Renewal and residual income opportunities
🤝 Professional Support
  • OPEIU Local 277 representation, where applicable
  • Leadership development resources
  • Ongoing mentorship and professional coaching
Recognition & Incentives
Qualifying performers may have opportunities for:
  • Company-sponsored incentive travel
  • Leadership conferences
  • Professional development events
  • Performance recognition
  • Awards and contests
  • Team-building experiences

Eligibility requirements, performance qualifications, and applicable waiting periods may apply.Who We're Looking For
You don't need an insurance background to succeed here.
Successful candidates typically demonstrate:
  • Excellent communication and active-listening skills
  • Strong customer-service mindset
  • Natural relationship-building abilities
  • Positive and professional attitude
  • Self-motivation and accountability
  • Strong organization and time management
  • Problem-solving and critical-thinking abilities
  • Attention to detail and dependable follow-through
  • Confidence working independently from home
  • Ability to collaborate within a virtual team
  • Coachability and openness to feedback
  • Desire to learn and develop professionally
  • Commitment to delivering an outstanding client experience
Experience That Transfers Well
Previous experience can be helpful in:
Customer Service • Member Services • Client Relations • Healthcare • Education • Hospitality • Retail • Recruiting • Financial Services • Banking • Administrative Support • Call Centers • Sales • Management
However, previous industry experience is not required.
We place significant value on communication, professionalism, coachability, work ethic, and a genuine desire to help others.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Have webcam and microphone capability
  • Maintain reliable high-speed internet
  • Maintain a quiet, professional workspace
  • Be comfortable communicating with clients through Zoom and phone
  • Be willing to complete required training
  • Hold or be willing and eligible to obtain the appropriate state Life & Health Insurance License

Licensing guidance is provided for candidates who are not currently licensed.Why This Career Matters
Every client conversation is an opportunity to provide clarity, answer important questions, and help a family better understand options designed to protect their financial future.
As a Virtual Member Success Advisor, you'll have the opportunity to combine:
Customer Service + Relationship Building + Benefits Education + Professional Development + Performance-Based Growth
You won't simply complete transactions-you'll have the opportunity to develop long-term relationships with the families you serve while building valuable professional skills and creating opportunities for your own future.Virtual Interview Process
Qualified applicants will first complete a brief career overview covering:
  • Position responsibilities
  • Commission-based compensation
  • Licensing requirements
  • Training and mentorship
  • Client process
  • Career advancement opportunities

Candidates interested in continuing will then have the opportunity to participate in a live Zoom interview with our hiring team.
All interviews are conducted virtually for convenience and accessibility.Ready to Build Your Future From Home?
If you're looking for a remote customer service and member benefits career where you can help families, develop professionally, build lasting relationships, and create income and advancement opportunities through your performance, we'd like to hear from you.Apply today to be considered for our Virtual Member Success Advisor opportunity with Globe Life AO.Work Remotely. Serve with Purpose. Build Relationships. Grow Your Future. 🚀

Apply