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Remote Customer Service Typing Jobs in Fall River, MA

Liveops

Remote Spanish Bilingual Customer Service

Warwick, RI · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Lightspeed HQ

Live Chat Support

Providence, RI · Remote

Troubleshoot basic account, product, service, or technical issues. * Guide customers through step ... Strong typing, grammar, spelling, and attention-to-detail skills. * Excellent problem-solving and ...

New

Morley

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

You'll manage cases and use your customer service skills to ensure the return process is as easy ... Computer navigation, typing and Microsoft Office skills * Strong attention to detail Eligibility ...

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Remote Customer Service Typing information

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How much do remote customer service typing jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer service typing in Fall River, MA is $18.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.01 per hour, depending on experience, location, and employer.

What is remote customer service typing?

Remote customer service typing is a job where individuals provide customer support services from home or another remote location, primarily through written communication. This often includes answering customer inquiries via email, live chat, or messaging platforms, and accurately typing responses to resolve issues or provide information. The role requires strong typing skills, attention to detail, and the ability to communicate clearly in writing. Remote customer service typists may work for a variety of industries, handling tasks such as order processing, technical support, and general customer assistance.

What are the key skills and qualifications needed to thrive as a remote customer service typing professional?

To thrive as a Remote Customer Service Typing professional, you need strong typing accuracy and speed, excellent written communication, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and online chat systems is typically required. Attention to detail, patience, and the ability to stay organized while multitasking are standout soft skills in this role. These skills ensure efficient and accurate customer support, leading to greater customer satisfaction and effective problem resolution in a remote environment.

How does collaboration typically work for remote customer service typing roles, and what tools are commonly used?

In remote customer service typing positions, collaboration with team members and supervisors is usually facilitated through digital communication platforms. Employees often use tools like Slack or Microsoft Teams for instant messaging, and shared ticketing systems like Zendesk or Freshdesk to track customer inquiries and progress. Regular virtual meetings and training sessions are common to ensure alignment and support. Staying proactive in communication and being responsive to updates is key for successful teamwork in this remote environment.

What is the difference between Remote Customer Service Typing vs Remote Data Entry Clerk?

AspectRemote Customer Service TypingRemote Data Entry Clerk
Required CredentialsBasic computer skills, typing proficiencyBasic computer skills, fast typing
Work EnvironmentCustomer interaction, support platformsData management, spreadsheets
Employer & Industry UsageCustomer service centers, support teamsAdministrative, data management firms
Common Search & Comparison IntentCustomer support, typing jobsData entry, administrative roles

Remote Customer Service Typing involves assisting customers via online platforms, focusing on communication and support. Remote Data Entry Clerk primarily handles inputting data into systems, emphasizing accuracy and speed. While both roles require typing skills and basic computer knowledge, their main functions and work environments differ significantly.

What are popular job titles related to Remote Customer Service Typing jobs in Fall River, MA?

For Remote Customer Service Typing jobs in Fall River, MA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Typing jobs in Fall River, MA look for?

The top searched job categories for Remote Customer Service Typing jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Remote Customer Service Typing jobs?

Cities near Fall River, MA with the most Remote Customer Service Typing job openings:

Remote Customer Service Typing jobs near you

Part-Time Customer Service Representative (Remote)

Peterbilt of Knoxville

Plainville, MA • Remote

$15.75 - $21.25/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

About Us

The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isn’t much of a secret at all: We prioritize hiring, training, and supporting great people above everything else – even our customers. Employees come first at The Pete Store because we believe that the better we take care of our employees, the better they will take care of our customers.

If you are looking for a place where you are valued, supported, and can be a part of building something truly special, look no further. Let’s get to work!

What we Offer

Competitive hourly pay (based on experience)

Training on internal systems and processes

Opportunity to work with a respected Class 8 dealership team

Position Summary


We are seeking a dependable Part-Time Customer Service Representative to support our Class 8 truck dealership during evening hours. This role focuses on assisting customers via phone and email with breakdown support, parts inquiries, billing, and repair status updates. The position is remote for the right candidate.
Key Responsibilities


-Handle inbound and outbound customer phone calls and emails in a professional, service-focused manner
-Coordinate breakdown assistance by gathering key details (unit info, location, symptoms, urgency) and routing to the appropriate internal team or process
-Check parts inventory/availability and provide accurate information on pricing and lead times
-Bill parts accurately and complete related documentation/transactions
-Monitor repair order status and communicate progress updates to customers clearly and promptly
-Liaise with service advisors, technicians, and parts staff to ensure accurate, timely information
-Document interactions, updates, and resolutions in the dealership system (DMS/CRM)
-Escalate urgent issues appropriately and follow up to ensure customer needs are met


Qualifications


-Customer service experience (dealership, trucking, automotive, or heavy-duty service environment preferred)
-Comfortable handling multiple channels (phone/email) and working in a fast-paced setting
-Strong attention to detail, especially for billing, parts numbers, and repair status notes
-Ability to remain calm and solution-oriented during breakdown or high-stress situations
-Basic computer proficiency; ability to learn dealership systems (DMS), inventory tools, and email/phone platforms
-Bilingual (English/Spanish or other languages) is a major plus
-Preferred Experience (Nice to Have)
-Familiarity with Class 8/heavy-duty truck parts and service terminology
-Experience with parts invoicing, repair orders, or dispatch/breakdown coordination
-Prior work in a dealership, fleet maintenance shop, or transportation/logistics support role


Work Environment & Requirements


-Remote (dependent on location, system access, and performance)
-Must have a reliable internet connection and a quiet, professional workspace
-Ability to work the scheduled evening shift consistently: 6 PM–12 AM, Monday–Friday

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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