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Remote Customer Service Trainee Jobs in Santa Rosa, CA

ONRAD, inc.

Radiology Physician

Novato, CA · On-site +1

$375K - $469K/yr

ONRAD, Inc. is a Teleradiology and Full-Service Radiology Provider, Joint Commission accredited for ... Blue Chip Hospital Customers with superb imaging quality * Terrific work/life balance * 100% Med ...

ABB

Protection and Control Engineer

CA · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

New

Block

Manager, SMB Sales

Bodega Bay, CA · Remote

Across it all, we've embedded financial services tools at the point of sale, so merchants can ... We expect this individual to work with a team of remote AEs to co-sell and generate revenue for ...

ABB

Senior Project Engineer

CA · Remote

$112K - $146K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

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All JobsCustomer Service JobsRemote Customer Service Trainee JobsRemote Customer Service Trainee Jobs in Santa Rosa, CA

Remote Customer Service Trainee information

See Santa Rosa, CA salary details

$9

$18

$29

How much do remote customer service trainee jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote customer service trainee in Santa Rosa, CA is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.01 per hour, depending on experience, location, and employer.

What is a Remote Customer Service Trainee?

A Remote Customer Service Trainee is an entry-level employee who is learning the skills needed to assist customers through phone, email, chat, or other digital channels, while working from home or another remote location. Trainees undergo training to understand company policies, products, and customer service techniques. Their responsibilities typically include responding to customer inquiries, resolving basic issues, and escalating more complex problems to senior staff. The role is ideal for those looking to start a career in customer service with the flexibility of remote work.

What jobs pay 4000 a week without a degree?

Remote customer service trainee roles typically do not pay $4,000 per week without significant experience or advanced skills. High-paying jobs that reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or freelance consulting, rather than entry-level customer service positions.

What are some common challenges faced by Remote Customer Service Trainees, and how can they be effectively managed?

Remote Customer Service Trainees often face challenges such as staying motivated without in-person supervision, managing time effectively, and handling customer inquiries across digital channels. To overcome these, it's important to establish a structured daily routine, proactively communicate with team members and supervisors, and take advantage of the training and support resources provided. Regular check-ins and feedback sessions help trainees feel connected and supported, which can significantly ease the transition into a remote work environment.

What is the easiest remote job to get hired for?

Remote customer service trainee positions are often among the easiest remote jobs to obtain because they typically require minimal prior experience and offer on-the-job training. These roles usually involve basic communication skills and familiarity with customer service tools, making them accessible for entry-level applicants.

How much does Amazon pay for remote customer service?

Amazon's remote customer service trainee positions typically pay around $15 to $17 per hour, depending on location and experience. The role often involves training on customer support tools and communication skills, with schedules that may include evenings and weekends.

What is the difference between Remote Customer Service Trainee vs Remote Customer Support Specialist?

AspectRemote Customer Service TraineeRemote Customer Support Specialist
CredentialsBasic training, no prior experience requiredExperience or certifications often preferred
Work EnvironmentTraining programs, entry-level supportFull support role, handling customer issues
Employer UsageCompanies training new hiresCompanies providing ongoing customer support
Search IntentEntry-level support roles, training opportunitiesExperienced support roles, troubleshooting

The main difference is that a Remote Customer Service Trainee is an entry-level position focused on training and learning, while a Remote Customer Support Specialist is a more experienced role responsible for resolving customer issues. Trainees typically undergo training, whereas specialists handle ongoing customer inquiries independently.

How to make $1000 a week remotely?

A remote customer service trainee can increase earnings to $1000 a week by working full-time hours, often 40 or more per week, and gaining experience to handle higher-paying roles or specialized support. Developing strong communication skills, using relevant tools, and seeking opportunities with higher pay or bonuses can also help reach this income level.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Trainee, and why are they important?

To thrive as a Remote Customer Service Trainee, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and basic computer applications is typically required. Outstanding trainees demonstrate patience, active listening, and adaptability to handle diverse customer needs in a virtual environment. These skills and qualities are essential for delivering excellent customer experiences and maintaining company reputation in a remote work setting.
What are popular job titles related to Remote Customer Service Trainee jobs in Santa Rosa, CA? For Remote Customer Service Trainee jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Trainee jobs in Santa Rosa, CA look for? The top searched job categories for Remote Customer Service Trainee jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Customer Service Trainee jobs? Cities near Santa Rosa, CA with the most Remote Customer Service Trainee job openings:
Remote Customer Service Trainee jobs near you
Infographic showing various Remote Customer Service Trainee job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,974 per year, or $18.7 per hour.
Sales Support Specialist (Remote)

Sales Support Specialist (Remote)

First American Financial Corporation

Santa Rosa, CA • On-site, Remote

$19.81 - $26.43/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Who We Are
Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Sales Support is responsible for maintaining relationships with agents to help promote the continued use of FA. Supports sales force by placing claims, reviewing existing claims, making complex decisions and keeping all parties (sales representative, sales managers, real estate agents, property managers, and customers) involved in claim updates and facilitates resolution to claims through assertive efforts which involve creating partnerships, negotiation, analyzing claim history and communicating with various departments, while balancing department and sales objectives.
Essential Functions
  • Manage the relationship between Brokers, Sales Field, and Homeowners as related to claim activity.
  • Make decisions on behalf of the Sales Field balancing the Broker / Sales Field Relationship and the needs of the company and homeowner as related to claim activity.
  • Triage and manage to closure all support requests emanating from assigned territory in accordance with company and departmental procedures. Assist sales representatives with decision making (discretionary, seeking advice).
  • Dispatch and monitoring 'Check and Advise' for Sales Managers and Divisional Sales Managers.
  • Obtain cost on work performed outside of First American for sales reps, sales managers and divisional managers.
  • Participates in department improvement plans, including brainstorming Falcon enhancements.
  • Provide broker/agent information to sales representatives, Sales Managers, Divisional Managers and VP of Sales.
  • Handle various dispatch activities as requested by sales managers and at representatives own discretion.
  • Communicate with various departments to coordinate completion efforts.
  • Take reports from contractors and make decisions with a predetermined authorization limit.
  • Process reimbursement and cash out requests.
  • Provide cost for covered and non-covered items.
  • Purchase equipment on behalf of sales rep, sales managers, divisional managers and customers to expedite job completion.

Requirements
  • High School Diploma or equivalent
  • At least 2 - 4 year's internal Claims Resolution Level II representative experience
  • Sales experience desirable
  • Fundamental understanding of Home Warranty policies, systems and appliances.
  • Understanding of sales / real estate transactions
  • Good listening, verbal and written communication skills
  • Proven customer service skills
  • Good organizational skills with the ability to multi-task, prioritize and follow up
  • Strong problem solving and conflict resolution skills
  • Must have excellent analytical skills
  • Meticulous attention to detail
  • Advanced contract knowledge.
  • Advanced procedure and process knowledge.
  • Working knowledge of Microsoft Office

Salary Range
$19.81 - $26.43
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location
Pay Range: $20.34 - $27.12 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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