ZipRecruiter

Log In

2

Remote Customer Service Trainee Jobs in Portland, ME

Gallagher

Personal Lines Client Service Manager

Portland, ME · Remote

$39K - $53K/yr

You'll apply practical experience in client-facing customer service (preferred) and use Microsoft Office tools like Excel, PowerPoint, Outlook, and Word proficiently. #LI-TW1 #LI-Remote Compensation ...

Camesi Agency

Remote Sales Manager

Portland, ME · Remote

$80K - $120K/yr

Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ... What We Offer * 100% remote work with a flexible schedule. * Commission income and performance ...

HMG Careers

Remote Sales Representative

Kezar Falls, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Bath, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Cumberland Center, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Biddeford, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

North Windham, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Westbrook, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Portland, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Auburn, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

North Windham, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Kezar Falls, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous page

Showing results 41-60

All JobsCustomer Service JobsRemote Customer Service Trainee JobsRemote Customer Service Trainee Jobs in Portland, ME

Remote Customer Service Trainee information

See Portland, ME salary details

$9

$17

$28

How much do remote customer service trainee jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote customer service trainee in Portland, ME is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.66 per hour, depending on experience, location, and employer.

What is a remote customer service trainee?

A Remote Customer Service Trainee is an entry-level employee who is learning the skills needed to assist customers through phone, email, chat, or other digital channels, while working from home or another remote location. Trainees undergo training to understand company policies, products, and customer service techniques. Their responsibilities typically include responding to customer inquiries, resolving basic issues, and escalating more complex problems to senior staff. The role is ideal for those looking to start a career in customer service with the flexibility of remote work.

What are the key skills and qualifications needed to thrive as a remote customer service trainee?

To thrive as a Remote Customer Service Trainee, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and basic computer applications is typically required. Outstanding trainees demonstrate patience, active listening, and adaptability to handle diverse customer needs in a virtual environment. These skills and qualities are essential for delivering excellent customer experiences and maintaining company reputation in a remote work setting.

What are some common challenges faced by remote customer service trainees, and how can they be effectively managed?

Remote Customer Service Trainees often face challenges such as staying motivated without in-person supervision, managing time effectively, and handling customer inquiries across digital channels. To overcome these, it's important to establish a structured daily routine, proactively communicate with team members and supervisors, and take advantage of the training and support resources provided. Regular check-ins and feedback sessions help trainees feel connected and supported, which can significantly ease the transition into a remote work environment.

What is the difference between Remote Customer Service Trainee vs Remote Customer Support Specialist?

AspectRemote Customer Service TraineeRemote Customer Support Specialist
CredentialsBasic training, no prior experience requiredExperience or certifications often preferred
Work EnvironmentTraining programs, entry-level supportFull support role, handling customer issues
Employer UsageCompanies training new hiresCompanies providing ongoing customer support
Search IntentEntry-level support roles, training opportunitiesExperienced support roles, troubleshooting

The main difference is that a Remote Customer Service Trainee is an entry-level position focused on training and learning, while a Remote Customer Support Specialist is a more experienced role responsible for resolving customer issues. Trainees typically undergo training, whereas specialists handle ongoing customer inquiries independently.

What are popular job titles related to Remote Customer Service Trainee jobs in Portland, ME?

For Remote Customer Service Trainee jobs in Portland, ME, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Trainee jobs in Portland, ME look for?

The top searched job categories for Remote Customer Service Trainee jobs in Portland, ME are:

What cities near Portland, ME are hiring for Remote Customer Service Trainee jobs?

Cities near Portland, ME with the most Remote Customer Service Trainee job openings:

Remote Customer Service Trainee jobs near you

Field Service Technician (Remote - Portland, ME)

Pitney Bowes

Portland, ME • On-site, Remote

$24.75/hr

Full-time

Re-posted 21 days ago

Pitney Bowes rating

8.1

Company rating: 8.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

155th of 491 rated machine equipment manufacturers

Job description

We're hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together...that's The Pitney Bowes way. Here, how we work matters just as much as what we achieve.
We're looking for people who:
  • Act with urgency, accountability, and purpose
  • Deliver high quality work with consistency and pride
  • Collaborate effectively and elevate those around them
  • Focus on outcomes that drive impact and growth

Job Description:
As a Field Service Technician with Pitney Bowes, you will be a trusted technical expert and the face of our industry-leading SendTech solutions. Your work directly enhances the client experience, strengthens long-term relationships, and keeps essential mailing and shipping operations running smoothly across a diverse customer base.
This is a remote, field-based role with your primary service area located within 45 Minutes of Portland, Maine. Occasional travel outside this radius may be required. This is a field-based role requiring a central proximity of Portland Maine. No relocation assistance offered.
Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B).
You will enjoy a consistent Monday-Friday schedule aligned with traditional business hours, with overtime opportunities available.
We offer a competitive wage of $24.75 per hour. In addition, this role includes a 10% incentive on any service or parts sales you present to clients-giving you the opportunity to increase your earnings through your expertise and client rapport.
What You will Do
In this role, you will combine technical skills, customer service, and independent problem-solving to support our full suite of mailing and shipping technologies-from Inserters to Smart Lockers. You will:
  • Delivering exceptional customer service that drives client satisfaction, retention, and trust.
  • Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks.
  • Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use.
  • Manage a multi-zip-code territory within 45 Minutes of Portland, Maine, with up to 80% driving time.
  • Use hand tools and small power tools to perform repairs, maintenance, and installations.
  • Maintain a safe, clean, and professional work environment always.

This role is ideal for someone who enjoys autonomy, variety, and hands-on technical work while interacting directly with customers.
What You Bring - You will thrive in this role if you:
  • Enjoy working with and repairing mechanical or electrical components.
  • Are comfortable with significant driving time and working independently in the field.
  • Are motivated by the opportunity to earn additional income through service and parts sales.
  • Can lift 55+ lbs. and bend, squat, stoop, or stand for extended periods.
  • Have a valid driver's license, clean driving record, and reliable transportation.
  • Are familiar with Windows, PCs, and basic networking (preferred)
  • Have experience with automated or electro-mechanical equipment (preferred)

Who We Are - Pitney Bowes SendTech Solutions
Pitney Bowes SendTech Solutions provides innovative physical and digital mailing and shipping technologies to small businesses, enterprise clients, government agencies, and retail organizations worldwide. Our solutions simplify the sending, tracking, and receiving of letters, parcels, and flats-helping clients operate more efficiently and cost-effectively.
Technology You will Support.
You will work hands-on with a range of advanced mailing and shipping systems, including:
  • SendPro Series C&P - Automates envelope insertion.
  • DI2000 - Streamlines mail opening and document creation.
  • Smart Lockers - Secure, modern parcel handling
  • SendPro MailCenter - Mailing & shipping postage meter
  • PitneyShip Cube - Compact, intelligent shipping solution

These systems are designed to enhance productivity by automating key tasks such as envelope insertion, mail opening, document creation/printing, and office document shredding.
  • SendPro MailCenter- Mailing & Shipping Postage Meter
  • PitneyShip Cube
  • Smart Lockers

We will:
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally(PB Benefits and Wellbeing Programs)
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

What Pitney Bowes employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply